773572 - Bugzilla has suffered an internal error: Undefined subroutine Fh::slice

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[Diwakar Sharma]

Attachment: bugzilla_crashing.png

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Steps to reproduce:

OS Version : Windows 7 32 bit 

Browser Version: Aurora 15.0a2 (2012-07-12)

Steps that caused internal error of bugzilla: 

1) Opend bugzilla
2) Tried attacheing the screenshot to existing defect 



Actual results:

Bugzilla crashed

when screenshot was attached from Internet Explorer browser it was attached successfully


Expected results:

screenshot in jpg format should have attached

Comment 1

[Diwakar Sharma]

Please find the screenshot attached

Comment 2

[Diwakar Sharma]

Please see the error:

Content-type: text/html
Bugzilla has suffered an internal error

Undefined subroutine Fh::slice
 at /data/www/bugzilla.mozilla.org/extensions/BrowserID/template/en/default/hook/account/auth/login-additional_methods.html.tmpl line 45

The Bugzilla maintainers have been notified of this error [#1342173850.4475].

Comment 3

[Diwakar Sharma]

Root Cause Analysis:

This issue is with Aurora only, if I attach the screenshot from other browser i.e 
Internet Explorer it works fine

Comment 4

[Andre Klapper]

(In reply to Diwakar Sharma from comment #0)
> Actual results:
> Bugzilla crashed

Bugzilla did not "crash". It had an error.

Comment 5

[Virgil Dicu [:virgil] [QA]]

Is this still valid, Diwakar? Might have been a one day problem with bugzilla.

Comment 6

[Wayne Mery (:wsmwk)]

this would have been a problem with bugzilla