775271 - java.lang.NullPointerException: at com.android.internal.policy.impl.PhoneWindow.preparePanel(PhoneWindow.java) on Meizu devices with ICS

Status: RESOLVED WORKSFORME

(Firefox for Android Graveyard :: General, defect)

Description

[Scoobidiver (away)]

It first appeared in 16.0a1/20120709. Here is the latest crash report: bp-0f5a630b-2739-40c2-a7ac-0b92b2120718.

java.lang.NullPointerException
	at com.android.internal.policy.impl.PhoneWindow.preparePanel(PhoneWindow.java:518)
	at com.android.internal.policy.impl.PhoneWindow.onKeyDownPanel(PhoneWindow.java:850)
	at com.android.internal.policy.impl.PhoneWindow.onKeyDown(PhoneWindow.java:1520)
	at com.android.internal.policy.impl.PhoneWindow$DecorView.dispatchKeyEvent(PhoneWindow.java:1912)
	at android.view.ViewRootImpl.deliverKeyEventPostIme(ViewRootImpl.java:3351)
	at android.view.ViewRootImpl.handleFinishedEvent(ViewRootImpl.java:3324)
	at android.view.ViewRootImpl.handleMessage(ViewRootImpl.java:2479)
	at android.os.Handler.dispatchMessage(Handler.java:99)
	at android.os.Looper.loop(Looper.java:137)
	at android.app.ActivityThread.main(ActivityThread.java:4587)
	at java.lang.reflect.Method.invokeNative(Native Method)
	at java.lang.reflect.Method.invoke(Method.java:511)
	at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:784)
	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:551)
	at dalvik.system.NativeStart.main(Native Method)

More reports at:
https://crash-stats.mozilla.com/report/list?signature=java.lang.NullPointerException%3A+at+com.android.internal.policy.impl.PhoneWindow.preparePanel%28PhoneWindow.java%29

Comment 1

[Scoobidiver (away)]

15.0b1 is also affected.

Comment 2

[Scoobidiver (away)]

It's currently #5 top crasher in 15.0 with many dupes.

Comment 3

[Scoobidiver (away)]

It's now #11 in 15.0, but only #91 in 16.0b1.

It's similar to bug 761929.

The regression range might be:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=1751d97cc9e4&tochange=b6fb3d9bd1b9

Comment 4

[Sriram Ramasubramanian [:sriram]]

It doesn't seem to touch any part of our code.
Few options for this bug are:
1. Hardware Menu key press on tablets will cause a crash -- which I've fixed (and probably uplifted).
2. Something related to accessibility.

On ICS, we don't use the android's panel. But the crash is on Android's panel -- which is confusing me.

Comment 5

[Scoobidiver (away)]

It's now #31 top crasher in 15.0 and #89 in 16.0b1.

Comment 6

[Kevin Brosnan [Ex-Mozilla]]

User reports that every time they open the Settings window Firefox has this crash. Requested more info about what device they are using.

https://support.mozilla.org/en-US/questions/938684

Comment 7

[Scoobidiver (away)]

Crash stats show it happens only with Meizu devices.

Comment 8

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

Support for comment 7, see signature in :
https://crash-analysis.mozilla.com/rkaiser/2012-10-09/2012-10-09.fennecandroid.release.16.0.devices.html#sigs

java.lang.NullPointerException: at com.android.internal.policy.impl.PhoneWindow.preparePanel(PhoneWindow.java) 	12
Meizu M032 	11
Meizu M9        1

Comment 9

[gentleman.trilby]

Attachment: HK Meizu MX - 1.1.5 Firmware Fix

I've traced the source of the error to the file android.policy.odex.

After disassembling it I've noticed a missing null-Reference check in it, fixed it, reassembled it... and turned it into a update that every HK Meizu MX user can flash (given that he is on 1.1.5 FlyMe OS already).

Important: when flashing do NOT tick the checkbox stating "wipe data" !

This bug is FIXED - and can be closed as this problem is out of reach for the Mozilla team, but instead something Meizu has to address (or in this case, me).

Comment 10

[Scoobidiver (away)]

(In reply to gentleman.trilby from comment #9)
> This bug is FIXED
Only if the update is automatic for every Meizu users on ICS. Is it?

Comment 11

[gentleman.trilby]

Depends on what you mean by automatic.
The file I've attached installs just like a regular firmware update.

If you mean waiting for Meizu to do a official ota.. Good luck waiting for that.

Comment 12

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.