Closed
Bug 78304
Opened 23 years ago
Closed 23 years ago
mozilla either crashes or freezes after clicking send mail
Categories
(MailNews Core :: Composition, defect)
Tracking
(Not tracked)
VERIFIED
INVALID
People
(Reporter: bjt23, Assigned: bugzilla)
References
()
Details
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux 2.4.3 i686; en-US; rv:0.8.1+) Gecko/20010430 BuildID: 2001043014 immediately after clicking the send button to send a mail message, mozilla either segfaults or freezes on linux. in both instances, the 'kill' command is required, and in the freeze case, windows must be manually destroyed (via some manual window manager function). also, there is always one mozilla-bin process left over that cannot be removed without a system restart (for freeze only; segfault exits "cleanly"). it seems that the mail is actually sent, but no copy of the message gets to the Sent folder. Reproducible: Always Steps to Reproduce: 1. compose and address a mail message 2. click send 3. BOOM! Actual Results: mozilla either segfaults or freezes (permanently). mail is sent, but a copy is _not_ written to the Sent folder Expected Results: mail sent, copy written to Sent folder, mozilla continues on its merry way this has cropped up in builds of the past 3 or 4 days. before this there was no problem.
Comment 1•23 years ago
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Reporter, I would create a new profile and try again. I just attempted and found no problems. WFM Moz Build: Linux 2001043014 User Agent: Mozilla/5.0 (X11; U; Linux 2.4.3-20mdk i686; en-US; rv:0.8.1+) Gecko/20010430
Reporter | ||
Comment 2•23 years ago
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confirmed - with a fresh profile i have no problems. as soon as i move my netscape 4.x mail folders in, i get the crash/freeze problem again. do i just have damaged mail folders, or does mozilla have a problem handling ns 4.x mail files?
Brian, uisng the 4-30 linux build, I can not reproduce this. Can you give me more info: POP or IMAP? Is your Copy to Sent folder set for copying msgs to your Sent folder on your POP or IMAP account? Were you using this profile in builds just prior to this one with no problem? Uncheck the box for copying msgs to a [selected] folder when sending and see if you still have the problem?
Reporter | ||
Comment 4•23 years ago
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i am using pop (that is my only mail profile). when i uncheck the box for copying sent messages to the Sent folder, the problem disappears. i can guess that there are probably 3 possibilities: 1) mozilla doesn't like mail folders from ns 4.x 2) my mail folder is damaged in some way 3) mozilla has a problem copying sent messages to large folders (>1400 msgs) just because of my pessimistic nature i tend to assume the 2nd case. i think it is noteworthy however that i had no problem when using builds of more than 4 or 5 days ago. this could be indicative of (2) above as well i guess...
Reporter | ||
Comment 5•23 years ago
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it seems this was my fault - i had a slightly corrupted mail file. my files were located on a fat32 volume. i had win2k run its disk checker on it, repaired the file, and now everything seems ok. sorry if i wasted people's time...
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → INVALID
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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