785556 - Firefox crashing on Windows 8 RTM, when playing video on youtube

Status: RESOLVED INVALID

(Core Graveyard :: Plug-ins, defect)

Description

[bhavana bajaj [:bajaj]]

Reported by Colleen at Microsoft, details below : 


> Hi Alex - I'm contacting you as we're seeing another issue with Firefox crashing on Windows 8 RTM. This was recently made available and you can read more on how to download here: http://windowsteamblog.com/windows/b/bloggingwindows/archive/2012/08/01/windows-8-has-reached-the-rtm-milestone.aspx
>
> You can repro by launching Firefox and playing any video from YouTube. Browser crashes while trying to play any video.
>
> 0:000> !sw
> Switched to 32bit mode
> 0:000:x86> kb
> ChildEBP RetAddr  Args to Child              
> 0102ea2c 77330acb ffffffff c0000005 00000000 ntdll_77290000!NtTerminateProcess+0xc [o:\w8rtm.obj.x86fre\minkernel\ntdll\wow6432\objfre\i386\usrstubs.asm @ 429]
> 0102f5fc 772e92ea 0102f6e0 00000000 7f60c000 ntdll_77290000!LdrpFatalExceptionFilter+0x4b [d:\w8rtm\minkernel\ntdll\ldrutil.c @ 870]
> 0102f620 772ee377 012c2b20 0102f6e0 00000000 ntdll_77290000!LdrpPrepareModuleForExecution+0xab [d:\w8rtm\minkernel\ntdll\ldrsnap.c @ 2157]
> 0102f7d8 772ed612 0102f868 77290000 62cccf00 ntdll_77290000!LdrpInitializeProcess+0x15ad [d:\w8rtm\minkernel\ntdll\ldrinit.c @ 5038]
> 0102f830 772eac59 0102f868 77290000 00000000 ntdll_77290000!_LdrpInitialize+0x73 [d:\w8rtm\minkernel\ntdll\ldrinit.c @ 1334]
> 0102f844 772eac23 0102f868 77290000 00000000 ntdll_77290000!LdrpInitialize+0x21 [d:\w8rtm\minkernel\ntdll\ldrinit.c @ 1209]
> 0102f854 00000000 0102f868 77290000 00000000 ntdll_77290000!LdrInitializeThunk+0x10 [d:\w8rtm\minkernel\ntdll\ldrstart.c @ 90]
> 0:000:x86> ~
> .  0  Id: ed8.998 Suspend: -1 Teb: 7f60d000 Unfrozen
> 0:000:x86> |
> .  0        id: ed8        examine        name: C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_262.exe
>
>
> You may not be able to find information on SYSDEV as yet since RTM was just released so I can provide a dump on request.
>
> Thanks,
> Colleen

Comment 1

[Scoobidiver (away)]

Can you provide a crash ID from about:crashes?

Comment 2

[Alex Keybl [:akeybl]]

(In reply to Scoobidiver from comment #1)
> Can you provide a crash ID from about:crashes?

This wasn't reported through crash-stats, but rather from Microsoft directly. If we can't reproduce internally, Bhavana can reach out to Colleen for the signature.

Comment 3

[Marcia Knous [:marcia]]

I don't yet have Windows 8 RTM, working on it.

Comment 4

[Marcia Knous [:marcia]]

Running Windows 8, Build 9200 I am not able to reproduce this issue with either
Firefox 15 final candidate build or Firefox 14.0.1 using Flash Version: 11.4.402.265.

Comment 5

[Marcia Knous [:marcia]]

Since we determined via an email exchanged that this only pertained to Windows Server, can we close this bug out?

Comment 6

[Marcia Knous [:marcia]]

Closing this one out per Comment 5 to get it off the radar.