785915 - [ESR] Compose new mail message text box in outlook.com not accessible

Status: RESOLVED INVALID

(Web Compatibility :: Site Reports, defect)

Description

[Virgil Dicu [:virgil] [QA]]

Mozilla/5.0 (X11; Linux i686; rv:10.0.7) Gecko/20100101 Firefox/10.0.7

STR:
1. Open Firefox 10.0.7 ESR
2. Open https://www.outlook.com/
3. Log in (used a hotmail account)
4. A message will be displayed advising to upgrade to a newer version of Firefox.
5. Select new message
6. Attempt to type something in the message content box.

Actual result: no cursor, text box not accessible and compose new message virtually unusable. 

This works fine with 14.0.1. 

Testing with other versions:
9.0 the same as 10.0.7 and 4.0's layout is broken. 

Judging by the message in step 4 and testing other versions, I assume that the webmail is only optimized for older versions of Firefox, so i'm filling this under Tech Evangelism.

Comment 1

[Virgil Dicu [:virgil] [QA]]

In case this was not clear, Firefox ESR users won't be able to use outlook.com until the version upgrade to 17 if this isn't resolved on outlook side.

Comment 2

[Lukas Blakk [:lsblakk] use ?needinfo]

Not tracking this for ESR10 then, we're close enough to ESR17 release and this affects a small enough portion of users that there's not a concern here to block release or to pull resources away from other areas for this.

Comment 3

[Karl Dubost💡 :karlcow]

Outlook is RIP. 
The new mail service from Microsoft is  https://mail.live.com/
If there is a bug with ESR and mail.live.com, please open a new bug in the Desktop Component. Thanks.