790684 - Firefox "checking addon compatibility" gets stuck if behind an unauthorized captive portal

Status: RESOLVED INACTIVE

(Toolkit :: Add-ons Manager, defect)

Description

[John Hopkins (:jhopkins)]

While at a hotel recently I downloaded a Firefox update (15.0 -> 15.0.1) and quit Firefox without applying the update.

Later that day, I started Firefox again which applied the downloaded update ok but the "checking addon compatibility" dialog got stuck.

From what I can tell, the addon check got stuck because the hotel wireless authorization had since expired and the addon check was being redirected to the hotel's captive portal for re-authentication.

I waited about ~2 minutes before killing off the Firefox process and authenticated with the portal using another browser.  Afterwards, browsing with Firefox worked fine.

Comment 1

[Axel Nennker]

This is true for other platforms too: The "Checking compatibility of your add-ons" dialog cannot be canceled on Windows neither.
Which is probably a second bug in itself.

To this bug: is it possible that the dialog detects a "web authentication redirect" and stop the compatibility check?

Comment 2

[BMO Automation]

Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.