Closed Bug 798769 Opened 8 years ago Closed 5 years ago

Unable to play video on mobile and


(Web Compatibility :: Mobile, defect)

Not set


(Not tracked)



(Reporter: p.franc, Assigned: adamopenweb)




(Whiteboard: [serversniff][country-cz][sitewait])

Flash video plays normally in default Android browser. In Firefox it shows only message about "Video not available for this device".
Component: Evangelism → Mobile
Product: Firefox for Android → Tech Evangelism
Hardware: All → ARM
server-side sniffing will send either a <video> tag or a simpler page with a "video not available" message.

This UA string triggers video content:
User-Agent: Mozilla/5.0 (Linux; U; Android 4.0.4; nb-no; HTC_One_X Build/IMM76D) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30
..and it seems they look for specific device keywords, like in this case "HTC_One_X".
Whiteboard: [serversniff][country-cz] demo:

Pretty much same implementation (including looking for same token in UA) but serves a <a href="/video?sznu=
80MrrgjuZd9BjO43&amp;id=2341033" style="display:block;"><
span class="play"></span> .. tag instead of an embedded <video> to "supported" devices.

Are and run by the same company? If yes, having one bug to cover both may be OK - if not, a separate bug should be filed for
Whiteboard: [serversniff][country-cz] → [serversniff][country-cz][contactready]
Whiteboard: [serversniff][country-cz][contactready] → [serversniff][country-cz]
Whiteboard: [serversniff][country-cz] → [serversniff][country-cz][contactready] runs these two sites plus
Firefox OS is getting served basic mobile version for the group of sites. Firefox Android looks to be getting sent to the main site which is responsive. Firefox Android also plays videos on some of the sites depending on the source video. As Hallvord mentioned they are looking for device names in the UA string.

I reached out to the Business Department (, the main site has an option for English. Will see if we get a response.
Assignee: nobody → astevenson
Whiteboard: [serversniff][country-cz][contactready] → [serversniff][country-cz][sitewait]
Duplicate of this bug: 798770
Response: try the live chat support, I was in the queue but it closed at 16:30. Will try again.
Another bug for this group of sites:
See Also: → 795088
tested today still the same.
Seems OK now with Firefox for Android. Pavel, can you please confirm?

Unfortunatelly with Firefox OS I am able to play only and videos, not
Flags: needinfo?(pcvrcek)
Yes I can confirm that.
Flags: needinfo?(pcvrcek)
Closed: 5 years ago
Resolution: --- → FIXED
(Do we have a separate bug for video problems on FxOS? Let's not loose track of that problem :))
Of course - bug 1182858. Sorry to have nagged you :)
Product: Tech Evangelism → Web Compatibility
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