Closed Bug 801813 Opened 13 years ago Closed 13 years ago

Menus, dropdowns are not working after FF16 upgrade

Categories

(Core :: Graphics, defect)

Product:
Core
Component:
Graphics
Version:
16 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 802456

People

(Reporter: scorp1us, Unassigned)

Details

Attachments

(2 files)

ff16-bug-1.png
24.83 KB, image/png
Details
menus do it too
105.58 KB, image/png
Details
Attached image ff16-bug-1.png —
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0 Build ID: 20121010144125 Steps to reproduce: I installed FF16 over 15 (using the FF updater) Actual results: Whenever I get a popup menu, either via right click or from the File, Edit, etc. bar, the menu flashes the proper content then disappears leaving only a drop-shadow. Also the dropdowns for autocomplete do the same thing Expected results: The menu should have stayed in place.
Attached image menus do it too —
Also be advised that it all words in safe mode. But does not work in regular mode even when all add-ons are disabled. This is pretty big doe me as I cannot use spell-check or the menus.
Please disable the hardware acceleration in (alt key)/Tools/options/advanced/general followed by a Firefox restart. In case that this makes it working, post the graphic section (and not everything) from about:support here, thanks.
FYI I heard that third party theme causes this problem.
There is no 3rd party theme. That is the "windows classic" theme of windows and FF following it.
Disabling the graphics acceleration works. Adapter Description: NVIDIA Quadro 2000M Vendor ID: 0x10de Device ID: 0x0dda Adapter RAM: 2048 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version: 8.17.12.6883 Driver Date: 6-5-2011 Direct2D Enabled: false DirectWrite Enabled: false (6.1.7601.17789) ClearType Parameters: ClearType parameters not found WebGL Renderer: Google Inc. -- ANGLE (NVIDIA Quadro 2000M) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows: 0 Note this did not paste well.
Component: Untriaged → Graphics
Product: Firefox → Core
Tried 16.0.2, still exists.
Tried 17 and now 18. Still broken. Just forget it. I'm switching to Chrome. 3 months of stitting at "unconfirmed". I'm not going to keep looking at blurry fonts because you refuse fix flicker.
Are you using one display or more?
Two. The integrated laptop display and a 24" LCD.
It may be fixed in Firefox 18 (which is Beta now), see bug 800701.
Firefox Beta download page: https://mozilla.org/beta
Firefox18 got released today...
Yes, and I am running FF18. The problem persists. I keep checking in with each FF release, hoping it is fixed.
Application Basics Name Firefox Version 18.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID Adblock Plus 2.2.1 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} F.B. Purity - Cleans Up Facebook 8.0.1 true fbp@fbpurity.com Firebug 1.11.1 true firebug@software.joehewitt.com Java Console 6.0.35 false {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20130104151925 browser.startup.homepage_override.mstone 18.0 extensions.lastAppVersion 18.0 gfx.direct3d.prefer_10_1 true network.cookie.prefsMigrated true places.database.lastMaintenance 1357137997 places.history.expiration.transient_current_max_pages 104858 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false Graphics Adapter Description NVIDIA Quadro 2000M Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM 2048 Device ID 0x0dda Direct2D Enabled true DirectWrite Enabled true (6.1.7601.17789) Driver Date 6-5-2011 Driver Version 8.17.12.6883 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 10 Vendor ID 0x10de WebGL Renderer Google Inc. -- ANGLE (NVIDIA Quadro 2000M) AzureCanvasBackend direct2d AzureContentBackend direct2d AzureFallbackCanvasBackend cairo JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.4 4.9.4 NSS 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSMIME 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSSL 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSUTIL 3.14.1.0 3.14.1.0
As a side note - it seems that Adobe Flash does not like having graphics acceleration disabled. Sometimes it'll work. but it is a frequent thing that flash (including video) does not work. So I have to disable acceleration.
OOH, I just realized something. In flipping between acclerated/unaccerlated modes, The menus *are* working however the URL bar and search bar dropdowns still have the problem. I'm half way to happy :-)
Can you try Firefox 19 (or just the latest nightly) for your dropdown issue? It's probably fixed by bug 802456 which didn't land in 18.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
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