Closed Bug 802511 Opened 13 years ago Closed 11 years ago

IBM Lotus iNotes 8.5.2-Build 401.19 -do not send new composed mail (Web access)

Categories

(Web Compatibility :: Site Reports, defect)

Product:
Web Compatibility
Component:
Site Reports
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: vijaynetworld, Unassigned)

References

(
URL
)

Details

(Whiteboard: workaround in comment 17)

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0 Build ID: 20121010144125 Steps to reproduce: Not able to send new composed mail with IBM Lotus iNotes 8.5.2(Web Access) after Firefox 16.0.1 installed. earlier version it was working properly. Actual results: Not able to send new composed mail with IBM Lotus iNotes 8.5.2(Web Access) after Firefox 16.0.1 installed. earlier version it was working properly. Expected results: Not able to send new composed mail with IBM Lotus iNotes 8.5.2(Web Access) after Firefox 16.0.1 installed. earlier version it was working properly.
IBM Lotus iNotes 8.5.2-Build 401.19 with Firefox 16.0.1 version
Issue with on click of SEND button. its getting clicked but there is no action getting performed for that mouse click.
Are you using the latest stable version of IBM Lotus iNotes? If yes, could you make a test with a new profile, please: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
I have the same issue with FF 16.01 on Mac OSX Snow leopard using IBM Lotus iNotes 8.5.2 Build 401.8 January 25, 2011
Actually switching it to plain text allows to send, it is only RTF mail type that seems to have an issue. I think there is a routine that runs on the message (perhaps to change urls to clickable links? or similar) before it will send the message.
CC'ing Julian, maybe he'll be able to help.
(In reply to Loic from comment #6) > CC'ing Julian, maybe he'll be able to help. Nope.
Same problem here after migrating from Firefox 15.0.1 to 16.0 on Windows XP IBM Lotus iNotes 8.5.3 FP2 May 24, 2012
Not sure if it's very useful but here is the code for the "Send" button : <td id="e-actions-mailedit-send" class="s-cell-center s-toolbarcell-left s-toolbar-text" style="-moz-box-sizing:border-box;-moz-user-select:none;" unselectable="on" onclick="AAA.DSq.ELU(event, 'e-actions-mailedit', 'EbK', {sAction: 'a-send'});" onmouseout="AAA.DSq.EKc.prototype.EYl['e-actions-mailedit:Ebx'].EEu(event, this);" onmouseover="AAA.DSq.EKc.prototype.EYl['e-actions-mailedit:Ebx'].EEu(event, this);" com_ibm_dwa_ui_toolbar_overflowed="false" toolbarindex="6" toolbarside="left" title="Send"> <span id="e-actions-mailedit-send-text" class="s-toolbartext-noicon">Send</span> </td>
There is actually a workaround. Lotus iNotes exists in 3 modes : Full mode, Lite mode and Ultra-light mode. The problem only appears in the Full Mode.
Hello Pierre, did you report the issue to IBM support service too? It might be an issue on their side.
Hello Loic, I will certainly do it. But as it was working in Firefox 15 and before, I suspect there is a Firefox issue too.
Do you know if it's possible to test IBM Lotus iNotes with a guest account or if a demo exists? It would help to find a potential regression range between FF15 and FF16.
For information, a test with a newly created profile gives the same result
I will try to find if there is somewhere a demo version which you could use. In the meantime don't hesitate to tell me about any test I could run on my installation.
(In reply to Pierre from comment #15) > In the meantime don't hesitate to tell me about any test I could run on my > installation. This tool: http://harthur.github.com/mozregression/ If you have some time to spend, install the package and just run the console to type mozregression --good=2012-06-01 --bad=2012-08-01 to find the regression range (1st FF16 builds started in June).
I manage to solve the problem here with our lotus admin. This is related to the use of signed scripts. See http://www-01.ibm.com/support/docview.wss?uid=swg21610926 for details. Our admin applied the workaround given on the server and now it's working fine.
Thanks for the feedback.
Assignee: nobody → english-us
URL: http://www-01.ibm.com/support/docview...
Status: UNCONFIRMED → NEW
Component: Untriaged → English US
Ever confirmed: true
Product: Firefox → Tech Evangelism
Whiteboard: workaround in comment 17
Version: 16 Branch → unspecified
I guess this has been solved since. http://www-01.ibm.com/support/docview.wss?uid=swg27022996
Assignee: english-us → nobody
Status: NEW → RESOLVED
Closed: 11 years ago
Component: English US → Desktop
Resolution: --- → FIXED
Product: Tech Evangelism → Web Compatibility
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