Closed Bug 806174 Opened 13 years ago Closed 12 years ago

crash in RapportTanzan16.dll @ JS_GetStringEncodingLength with Trusteer Rapport 3.5.1205.12

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
16 Branch
Platform:
x86
All
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: scoobidiver, Unassigned)

Details

(Keywords: crash, topcrash)

Crash Data

It's #17 top browser crasher in 16.0.2. It's correlated to Trusteer Rapport 3.5.1205.12 Signature JS_GetStringEncodingLength More Reports Search UUID 80f1667c-e03a-44e5-8bcd-a04a92121027 Date Processed 2012-10-27 20:09:58 Uptime 102 Last Crash 2.2 minutes before submission Install Age 1.7 minutes since version was first installed. Install Time 2012-10-27 20:07:46 Product Firefox Version 16.0.2 Build ID 20121024073032 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 3 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 23 stepping 6 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0 User Comments was typing a website App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x29c2, AdapterSubsysID: 303b17aa, AdapterDriverVersion: 6.14.10.4935 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- EMCheckCompatibility True Adapter Vendor ID 0x8086 Adapter Device ID 0x29c2 Total Virtual Memory 2147352576 Available Virtual Memory 1782779904 System Memory Use Percentage 38 Available Page File 3917553664 Available Physical Memory 1963995136 Frame Module Signature Source 0 mozjs.dll JS_GetStringEncodingLength js/src/jsapi.cpp:6048 1 RapportTanzan16.dll RapportTanzan16.dll@0x19082 2 RapportTanzan16.dll RapportTanzan16.dll@0x78bd 3 RapportTanzan16.dll RapportTanzan16.dll@0x7ca0 4 mozjs.dll js::InvokeKernel js/src/jsinterp.cpp:344 5 mozjs.dll js::UnwrapObject js/src/jswrapper.cpp:89 6 mozjs.dll js_fun_apply js/src/jsfun.cpp:740 7 mozjs.dll js::InvokeKernel js/src/jsinterp.cpp:344 8 mozjs.dll js::Interpret js/src/jsinterp.cpp:2442 9 mozjs.dll js::InvokeKernel js/src/jsinterp.cpp:355 10 mozjs.dll js::Invoke js/src/jsinterp.h:119 11 mozjs.dll js_fun_apply js/src/jsfun.cpp:740 12 mozjs.dll js::InvokeKernel js/src/jsinterp.cpp:344 13 mozjs.dll js::Interpret js/src/jsinterp.cpp:2442 14 xul.dll XPCConvert::NativeData2JS js/xpconnect/src/XPCConvert.cpp:333 15 mozjs.dll js::Invoke js/src/jsinterp.cpp:387 16 xul.dll nsXPCWrappedJSClass::CallMethod js/xpconnect/src/XPCWrappedJSClass.cpp:1436 More reports at: https://crash-stats.mozilla.com/report/list?signature=JS_GetStringEncodingLength
We are working on a fix for this issue. We will start deploying a version with the fix later on today.
OS: Windows 7 → All
There are no crashes in 17.0 with RapportTanzan16 of course.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
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