Closed Bug 807684 Opened 12 years ago Closed 12 years ago

crash in libnortonconfidential16.dylib@0x22f6d @ libsystem_c.dylib with Norton Confidential

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
16 Branch
Platform:
x86_64
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: scoobidiver, Unassigned)

References

Details

(Keywords: crash)

Crash Data

With combined signatures, it's #35 top crasher in 16.0.2 on Mac OS X. Signature libsystem_c.dylib@0x2330 More Reports Search UUID 717810de-a6dd-4a59-94bb-f6a2c2121031 Date Processed 2012-10-31 13:29:01 Uptime 3645 Last Crash 5.5 days before submission Install Age 4.7 days since version was first installed. Install Time 2012-10-26 21:08:37 Product Firefox Version 16.0.2 Build ID 20121024073032 Release Channel release OS Mac OS X OS Version 10.8.2 12C60 Build Architecture amd64 Build Architecture Info family 6 model 37 stepping 2 Crash Reason EXC_BAD_ACCESS / 0x0000000d Crash Address 0x0 User Comments why can't you fix the problem of firefox sucking up so much memory. memory used continues to climb to well over 1G and I've seen it over 6G. This is stupid. safari does not do this! why does firefox? App Notes AdapterVendorID: 0x10de, AdapterDeviceID: 0x a29GL Context? GL Context+ GL Layers? GL Layers+ EMCheckCompatibility True Adapter Vendor ID 0x10de Adapter Device ID 0x a29 Frame Module Signature Source 0 libsystem_c.dylib libsystem_c.dylib@0x2330 1 libnortonconfidential16.dylib libnortonconfidential16.dylib@0x22f6d 2 libmozglue.dylib arena_bin_malloc_hard memory/mozjemalloc/jemalloc.c:3852 3 @0x11f833bbf 4 libsystem_c.dylib libsystem_c.dylib@0x2d152 5 libsystem_c.dylib libsystem_c.dylib@0x2dba6 6 XUL nsAString_internal::MutatePrep xpcom/string/src/nsSubstring.cpp:177 7 libobjc.A.dylib libobjc.A.dylib@0x9a34 8 CoreFoundation CoreFoundation@0x8dd2 9 XUL PL_DHashTableOperate obj-firefox/x86_64/xpcom/build/pldhash.cpp:576 10 XUL nsDocument::GetElementById nsTHashtable.h:148 11 @0x7fff7e83e1af 12 libnortonconfidential16.dylib libnortonconfidential16.dylib@0x28139 13 Foundation Foundation@0x72db4 14 libnortonconfidential16.dylib libnortonconfidential16.dylib@0x3474c 15 CoreFoundation CoreFoundation@0x4fda3 16 CoreFoundation CoreFoundation@0x4f8bc 17 CoreFoundation CoreFoundation@0x35098 More reports at: https://crash-stats.mozilla.com/report/list?signature=libsystem_c.dylib%400x2330 https://crash-stats.mozilla.com/report/list?signature=libsystem_c.dylib%400x2310 https://crash-stats.mozilla.com/report/list?signature=libsystem_c.dylib%400xa1850 https://crash-stats.mozilla.com/report/list?signature=libsystem_c.dylib%400xa1870
It happens on Mac OS X 10.7 and 10.8.
Summary: crash in libnortonconfidential16.dylib@0x22f6d @ libsystem_c.dylib with Norton Confidential on Mountain Lion → crash in libnortonconfidential16.dylib@0x22f6d @ libsystem_c.dylib with Norton Confidential
Of course, there are no crashes in 19.0 and above.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
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