Closed Bug 810155 Opened 10 years ago Closed 8 years ago

NORTON Japan site is broken.

Categories

(Tech Evangelism Graveyard :: Japanese, defect)

x86
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: bugmozz, Unassigned)

References

()

Details

(Keywords: regression, Whiteboard: regressed by Bug 805807)

Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121108030652

fine with/on Firefox 16, IE.
see screenshot.

IE8
http://img713.imageshack.us/img713/488/39404326.jpg

Firefox Nightly
http://img405.imageshack.us/img405/8366/70235111.jpg
wfm with Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 (20121108)
broken with new/clean profile.

====================================================

  Application Basics

        Name
        Firefox

        Version
        19.0a1

        User Agent
        Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/19.0 Firefox/19.0

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

        Norton Toolbar
        2012.5.7.2
        false
        {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}

        Norton Vulnerability Protection
        11.1.1.5 - 2
        false
        {BBDA0591-3099-440a-AA10-41764D9DB4DB}

  Important Modified Preferences

      Name

      Value

        browser.cache.disk.capacity
        358400

        browser.cache.disk.smart_size.first_run
        false

        browser.cache.disk.smart_size.use_old_max
        false

        browser.cache.disk.smart_size_cached_value
        358400

        browser.places.smartBookmarksVersion
        4

        browser.startup.homepage_override.buildID
        20121108030652

        browser.startup.homepage_override.mstone
        19.0a1

        extensions.lastAppVersion
        19.0a1

        gfx.direct3d.prefer_10_1
        true

        network.cookie.prefsMigrated
        true

        places.history.expiration.transient_current_max_pages
        93902

        plugin.disable_full_page_plugin_for_types
        application/pdf

        privacy.sanitize.migrateFx3Prefs
        true

  Graphics

        Adapter Description
        NVIDIA GeForce GTX 660 Ti

        Adapter Drivers
        nvd3dum nvwgf2um,nvwgf2um

        Adapter RAM
        2048

        ClearType Parameters
        Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400

        Device ID
        0x1183

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.1.7601.17789)

        Driver Date
        10-2-2012

        Driver Version
        9.18.13.697

        GPU #2 Active
        false

        GPU Accelerated Windows
        1/1 Direct3D 10

        Vendor ID
        0x10de

        WebGL Renderer
        Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Ti)

        AzureCanvasBackend
        direct2d

        AzureContentBackend
        direct2d

        AzureFallbackCanvasBackend
        cairo

  JavaScript

        Incremental GC
        true

  Accessibility

        Activated
        false

        Prevent Accessibility
        0

  Library Versions

        Expected minimum version

        Version in use

        NSPR
        4.9.3
        4.9.3

        NSS
        3.14.0.1 Basic ECC
        3.14.0.1 Basic ECC

        NSSSMIME
        3.14.0.1 Basic ECC
        3.14.0.1 Basic ECC

        NSSSSL
        3.14.0.1 Basic ECC
        3.14.0.1 Basic ECC

        NSSUTIL
        3.14.0.1
        3.14.0.1
I can confirm the problem.
And I also see the following error in the Error console.

Error: Error: Permission denied to access property 'nodeName'
Source file: http://jp.norton.com/now/ja/pu/images/Promotions/site/js/mjl.js
Line: 27

Error: TypeError: MJL.event is undefined
Source file: http://jp.norton.com/now/ja/pu/images/Promotions/site/js/run.js
Line: 1


Regression window(m-c)
Good:
http://hg.mozilla.org/mozilla-central/rev/2718739a1c83
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121103030715
Bad:
http://hg.mozilla.org/mozilla-central/rev/63643a0306fd
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121103062447
Pushlog:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=2718739a1c83&tochange=63643a0306fd


Regression window(m-i)
Good:
http://hg.mozilla.org/integration/mozilla-inbound/rev/050637630bb0
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121102173844
Bad:
http://hg.mozilla.org/integration/mozilla-inbound/rev/e659528b5e9a
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 ID:20121102174445
Pushlog:
http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=e659528b5e9a&tochange=55ba2ad75e7d

Triggered by: Bug 805807
Component: General → XPConnect
Product: Firefox → Core
Whiteboard: regressed by Bug 805807
Version: Trunk → 19 Branch
For me is OK



  Application Basics

        Name
        Firefox

        Version
        19.0a1

        User Agent
        Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:19.0) Gecko/19.0 Firefox/19.0

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

        Adblock Plus
        2.1.2
        true
        {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

        Download YouTube Videos as MP4 and FLV
        1.4.9
        true
        {b9bfaf1c-a63f-47cd-8b9a-29526ced9060}

        Update Scanner
        3.1.10
        true
        {c07d1a49-9894-49ff-a594-38960ede8fb9}

  Important Modified Preferences

      Name

      Value

        accessibility.typeaheadfind.flashBar
        0

        browser.cache.disk.capacity
        512000

        browser.cache.disk.max_entry_size
        8192

        browser.cache.disk.parent_directory
        C:\Temp\Browser cache

        browser.cache.disk.smart_size.enabled
        false

        browser.cache.disk.smart_size.first_run
        false

        browser.cache.disk.smart_size.use_old_max
        false

        browser.places.smartBookmarksVersion
        4

        browser.privatebrowsing.dont_prompt_on_enter
        true

        browser.sessionstore.restore_on_demand
        false

        browser.startup.homepage
        https:\\www.google.com

        browser.startup.homepage_override.buildID
        20121023030553

        browser.startup.homepage_override.mstone
        19.0a1

        browser.tabs.animate
        false

        browser.tabs.warnOnClose
        false

        browser.tabs.warnOnOpen
        false

        dom.mozApps.runUpdate
        false

        dom.mozApps.used
        true

        extensions.lastAppVersion
        19.0a1

        general.autoScroll
        false

        gfx.color_management.mode
        0

        gfx.direct3d.prefer_10_1
        true

        network.cookie.prefsMigrated
        true

        network.dns.disableIPv6
        true

        network.dnsCacheEntries
        2048

        network.dnsCacheExpiration
        3600

        network.http.pipelining
        true

        network.http.pipelining.aggressive
        true

        network.http.pipelining.max-optimistic-requests
        8

        network.http.pipelining.maxrequests
        64

        network.http.pipelining.ssl
        true

        places.database.lastMaintenance
        1352359262

        places.history.expiration.transient_current_max_pages
        104858

        plugin.disable_full_page_plugin_for_types
        application/pdf

        privacy.donottrackheader.enabled
        true

        privacy.sanitize.migrateFx3Prefs
        true

        security.warn_viewing_mixed
        false

    user.js Preferences

    Your profile folder contains a

      user.js file, which includes preferences that were not created by Nightly.

  Graphics

        Adapter Description
        Intel(R) HD Graphics 4000

        Adapter Drivers
        igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32

        Adapter RAM
        Unknown

        ClearType Parameters
        Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200

        Device ID
        0x0162

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.1.7601.17563)

        Driver Date
        9-26-2012

        Driver Version
        9.17.10.2867

        GPU #2 Active
        false

        GPU Accelerated Windows
        1/1 Direct3D 10

        Vendor ID
        0x8086

        WebGL Renderer
        no information

        AzureCanvasBackend
        direct2d

        AzureContentBackend
        direct2d

        AzureFallbackCanvasBackend
        cairo

  JavaScript

        Incremental GC
        true

  Accessibility

        Activated
        false

        Prevent Accessibility
        0

  Library Versions

        Expected minimum version

        Version in use

        NSPR
        4.9.3 Beta
        4.9.3 Beta

        NSS
        3.14.0.1 Basic ECC
        3.14.0.1 Basic ECC

        NSSSMIME
        3.14.0.1 Basic ECC
        3.14.0.1 Basic ECC

        NSSSSL
        3.14.0.1 Basic ECC
        3.14.0.1 Basic ECC

        NSSUTIL
        3.14.0.1
        3.14.0.1
Looks like they're trying to detect Firefox by accessing the non-standard Components object, and then trying to access the non-existent property |Components.nodeName| for some reason. This used to throw, and then I believe we accidentally made it fail silently for FF15-FF18, and now we throw again.

The Components object was never meant to be web-exposed and is going away soon in bug 790732, so I don't think we should be bending over backward to make this work. So IMO this is WONTFIX. Can someone contact norton and tell them to stop doing that?
Assignee: nobody → japanese
Component: XPConnect → Japanese
Product: Core → Tech Evangelism
Version: 19 Branch → unspecified
I don't see any issues on the linked URL--especially not the reported error in the console. Closing as WFM.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Tech Evangelism Graveyard
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