Closed Bug 811506 Opened 13 years ago Closed 13 years ago

unknown symbol in address bar at top

Categories

(Firefox :: General, defect)

x86
Windows Vista
defect
Not set
major

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: brdustbunny, Unassigned)

Details

The address bar at the top contains a new symbol that recently announced as a new website. I believe it generated a phone call from a foreign country, in which someone with a thick accent claimed my computer is broken. I have avoided using this address bar to find websites that aren't locked.
Do you have a screenshot of what you mean? Did your computer make the phone call, or did someone call you? if the latter how did they get your phone number?
Flags: needinfo?(brdustbunny)
I have no idea of what certificate I need for security. This small round symbol on the address bar to the right of the back arrow will not copy so I can show it to you. The phone call was from a foreign country and happened the same evening I received the announcement connected to the symbol about its being a new website. I'm not positive the call is part of what happened with the symbol, but I notice aol's website is not secure in this address bar. Aol does have my phone number.
Flags: needinfo?(brdustbunny)
Would you be comfortable pasting the contents of about:support? http://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
Flags: needinfo?(brdustbunny)
Component: Developer Tools: Debugger → General
tried reset Firefox but unknown symbol in address bar still there
Flags: needinfo?(brdustbunny)
"Reset Firefox" was item 3 on the page David referenced in comment 3. He meant instead that you should do item 1 (open the troubleshooting page) and item 2 (copy the information to the clipboard) and then paste the results into a comment here in this bug report. You should also go to https://www.mozilla.org/en-US/plugincheck/ and make sure all your plugins are up to date. Out of date plugins are how most people get hacked (uninstall or disable any you don't need; if you need help doing that visit http://support.mozilla.org/ ).
Flags: needinfo?(brdustbunny)
I uninstalled Firefox
Flags: needinfo?(brdustbunny)
Group: core-security
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
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