812519 - Small non-functional window appears in corner after installing Windows 8 updates

Status: RESOLVED WORKSFORME

(Core :: Widget: Win32, defect)

Description

[Virgil Dicu [:virgil] [QA]]

Attachment: Firefox 16.0.2 behavior on first use after installing Windows 8 updates

Mozilla/5.0 (Windows NT 6.2; rv:16.0) Gecko/20100101 Firefox/16.0
Build ID: 20121024073032

Steps to reproduce:
1. Install Firefox 16.0.2 from http://www.mozilla.org/en-US/firefox/new/ and put a shortcut on desktop
2. Run Firefox and browse some sites
3. In Windows 8 x86, in PC Setting, check for updates
4. Install available updates
5. Restart system
6. Start Firefox 16.0.2 using the desktop shortcut

Expected result:
Firefox should start normally and be available for browsing.

Actual result:
After a double click on the shortcut from my desktop, it minimized an icon on taskbar, but on hover there was no tab opened and on click it took no action. 

Double clicking again on the FF 16.0.2 shortcut on my desktop, and it opened a little window in the down right corner and then in the up right corner but I could not use them as normal, I could just close them clicking on X button. See attachment with the behavior.

I tried to reproduce this by restarting the system but it did not happened again.

I uninstalled the latest updates, restarted system, installed them back, restarted the system and starting Firefox, but it did not reproduce.

Comment 1

[Anthony Hughes (:ashughes) [QA]]

Changing this to unconfirmed since we don't have reproducible steps. Virgil, please continue to investigate and provide steps to reproduce when you have them.

Comment 2

[Mitza]

Mozilla/5.0 (Windows NT 6.2; rv:21.0) Gecko/20100101 Firefox/21.0

I tried to reproduce this issue using steps to reproduce below, but with no success.

Steps to reproduce:
1. Uninstall "Update for Microsoft Windows (KB2792009)".
2. Restart system
3. Install Firefox 16.0.2(Build ID: 20121024073032) and put a shortcut on desktop
4. Run Firefox and browse some sites
5. In Windows 8 x86, in PC Setting, check for updates
6. Install available updates
7. Restart system
8. Start Firefox 16.0.2 using the desktop shortcut
9. Retry steps 3 - 8 with Firefox 20(Build ID:20130326150557) and Firefox 21.0 (Build ID:20130401192816)

This is hard to reproduce not knowing what update occurred in that period when the issue was reported.

Comment 3

[Anthony Hughes (:ashughes) [QA]]

It's been several months without reproduction, resolving worksforme. Please reopen if this bug becomes more easily reproducible.