Mistyping a network password makes it hard to connect to that network if there are several networks available

RESOLVED WONTFIX

Status

P3
normal
RESOLVED WONTFIX
6 years ago
7 months ago

People

(Reporter: bzbarsky, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

STEPS TO REPRODUCE:

1)  Find a location with at least 4 visible wireless networks, with the strongest
    signal from a network which has a password and whose password you know.
2)  Boot phone.
3)  Go to Settings > Wi-Fi
4)  Tap the first network in the list.
5)  Type in an incorrect password (by accident, when I ran into this).
6)  Tap "OK" in the top right corner.
7)  Watch the connection to the network fail, unsurprisingly.
8)  Tap the first network in the list again.
9)  Watch the connection fail again.
10) Repeat steps 8 and 9 a few times, realize you must have mistyped the
    password, fail to find a way to change it.

ACTUAL RESULTS: Spend a while poking at things before realizing that the network list can be scrolled to the bottom to get at the "Manage Networks" button, at which point I can tell the device to forget the network in question (and specifically the bogus password).

EXPECTED RESULTS: Not quite sure how this UI can be improved.  Maybe either improving the visibility of "Manage Networks" (especially after repeated connection failures) or offering some other way to change the remembered password for a network after repeated connection failures or something...

Comment 1

3 years ago
I think its a most frequently frustrating use case. Ni Tina(UX) if we could come out with a better interaction for users.
Flags: needinfo?(thsieh)

Updated

3 years ago
OS: Mac OS X → Gonk (Firefox OS)
Priority: -- → P3
Hardware: x86 → ARM
Flags: needinfo?(thsieh)

Comment 2

7 months ago
Firefox OS is not being worked on
Status: NEW → RESOLVED
Last Resolved: 7 months ago
Resolution: --- → WONTFIX
You need to log in before you can comment on or make changes to this bug.