814420 - Firefox becomes unresponsive on opening menus or right click

Status: RESOLVED DUPLICATE of bug 779900

(Firefox :: Untriaged, defect)

Description

[phaneendra.chiruvella]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:18.0) Gecko/18.0 Firefox/18.0
Build ID: 20121108180846

Steps to reproduce:

1. Open Aurora
2. Click on the 'Aurora' menu option on the left top of the page or on any of thee folders on the Bookmarks Toolbar or Right-click anywhere in the Window


Actual results:

Firefox turns unresponsive, if I minimize and maximize back, the window is not drawn

Comment 1

[Matthias Versen [:Matti]]

Does it work better in the Firefox safemode:
http://support.mozilla.org/en-US/kb/Safe+Mode

Comment 2

[phaneendra.chiruvella]

No change in behaviour when launched in Safe Mode (using 'firefox --safe-mode'). It works until I try to click on any of the menus or right click in the window.

Comment 3

[Loic]

And with a new profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 4

[phaneendra.chiruvella]

Similar behaviour.

In all the above cases, all open windows of Firefox go un-responsive when I right-click or try using a menu. I have to manually kill the process and start again.

Comment 5

[phaneendra.chiruvella]

So, here is what all I have tried:
- using safe mode
- using 'reset' option in safe mode
- creating a new profile
- deleting my '~/.mozilla' directory
- safe mode and with all Plugins disabled
- downgrading to Firefox 17 from Ubuntu precise-updated branch
All the above had no effect.

I had a similar problem on an other computer, right-click wasn't working. It was a problem with having Flash plugin and Logitech webcam (was a Desktop). Disconnecting the Webcam worked then. So I disabled the flash plugin and also tried uninstalling it, with no effect.

I found a few discussions online:
http://support.mozilla.org/en-US/questions/733360
http://www.mac-forums.com/forums/os-x-apps-games/250448-weird-firefox-menu-bar-freeze-bug.html
http://ubuntuforums.org/showthread.php?t=1559904
http://forums.gentoo.org/viewtopic-p-6654617.html

I tried disabling esound in pulseaudio as some one pointed out here:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/874260
that didn't work either.

But, trying Firefox on a different user account on the same machine works. That's a relief.

Comment 6

[Matthias Versen [:Matti]]

Do you mean bug 779900 ?