Closed Bug 815125 Opened 13 years ago Closed 9 years ago

Firefox crash in mngr.dll with a PerformerSoft product

Categories

(Core :: Networking, defect)

Product:
Core
Component:
Networking
Version:
17 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: marcia, Unassigned)

Details

(Keywords: crash, Whiteboard: [startupcrash])

Crash Data

This bug was filed from the Socorro interface and is report bp-4ec12514-bbc5-4747-9a54-5b1302121126 . ============================================================= Seen while looking at the explosive report. Startup crash that has a fair number of dupes, but still seems to be troubling some users. Manual correlations don't seem to show anything for this crash for 17, but the dll might be associated with one of the products from http://www.performersoft.com/. Link to crashes: https://crash-stats.mozilla.com/report/list?signature=mngr.dll@0x13a296 Frame Module Signature Source 0 kernel32.dll RaiseException 1 mngr.dll mngr.dll@0x13a296 2 mngr.dll mngr.dll@0x13b3c3 3 mngr.dll mngr.dll@0x2282a 4 mngr.dll mngr.dll@0x22e4a 5 mngr.dll mngr.dll@0x9777 6 kernel32.dll CreateFileW 7 xul.dll OpenFile xpcom/io/nsLocalFileWin.cpp:630 8 xul.dll nsLocalFile::OpenNSPRFileDesc xpcom/io/nsLocalFileWin.cpp:1197 9 xul.dll nsFileStreamBase::DoOpen netwerk/base/src/nsFileStreams.cpp:300 10 xul.dll nsSafeFileOutputStream::DoOpen netwerk/base/src/nsFileStreams.cpp:825 11 xul.dll nsFileStreamBase::MaybeOpen netwerk/base/src/nsFileStreams.cpp:281 12 xul.dll nsFileOutputStream::Init netwerk/base/src/nsFileStreams.cpp:763 13 xul.dll NS_NewSafeLocalFileOutputStream obj-firefox/dist/include/nsNetUtil.h:993 14 xul.dll mozilla::Preferences::WritePrefFile modules/libpref/src/Preferences.cpp:695 15 xul.dll mozilla::Preferences::UseDefaultPrefFile modules/libpref/src/Preferences.cpp:555 16 xul.dll mozilla::Preferences::ReadUserPrefs modules/libpref/src/Preferences.cpp:371 17 xul.dll mozilla::Preferences::ResetAndReadUserPrefs modules/libpref/src/Preferences.cpp:329 18 xul.dll nsXREDirProvider::DoStartup toolkit/xre/nsXREDirProvider.cpp:751 19 xul.dll XREMain::XRE_mainRun toolkit/xre/nsAppRunner.cpp:3690 20 xul.dll XREMain::XRE_main toolkit/xre/nsAppRunner.cpp:3889 21 xul.dll XRE_main toolkit/xre/nsAppRunner.cpp:3965 22 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:100 23 firefox.exe __tmainCRTStartup crtexe.c:552 24 kernel32.dll BaseProcessStart
99.4% of crashes happen on Windows XP.
Component: General → Networking
OS: Windows NT → Windows XP
Product: Firefox → Core
Summary: Firefox crash in mngr.dll → Firefox crash in mngr.dll with a PerformerSoft product
mngr.dll no loger in crash stats
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → WORKSFORME
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