816106 - Sync service don't sychronize Bookmarks properly

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[Martin Schönenberger]

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
Build ID: 20121119183901

Steps to reproduce:

Using sync service on 2 systems with a masterpasswort. Works fine with formdatas and passwords, but there is a problem with the bookmarks.


Actual results:

Adding of Bookmarks works fine, but when you delete bookmarks or add new folders the syncronization fails. On one systems the old bookmarks remains, even on the other system has been deleted before. 


Expected results:

This service worked fine with the first Firefox-Update implementing this service. After an update (I can't remeber which one) the synchronization is not working reliable anymore (this issue exist at least half year and longer, and I am not the only one who noticed this).

Comment 1

[Richard Newman [:rnewman]]

Martin, do you have logs captured as you reproduce this?

Comment 2

[Martin Schönenberger]

Richard, what kind of logs do you need?

Please try to reproduce this by yourself. Add, delete, add folders etc. on two systems and compare the results after you did a syncronization.

Comment 3

[Richard Newman [:rnewman]]

(In reply to Martin Schönenberger from comment #2)
> Richard, what kind of logs do you need?

If a sync fails, about:sync-log should have an "error….log" file. If it succeeds (even if it doesn't do what you want), it'll log "success….log".

Open about:config, set

 services.sync.log.logger.engine.bookmarks = "Trace"
 services.sync.log.appender.file.logOnSuccess = true

then restart Firefox and get the sync to fail in the way you described. Attach the resultant logs — anything created since you restarted Firefox — to this bug.

> Please try to reproduce this by yourself. Add, delete, add folders etc. on
> two systems and compare the results after you did a syncronization.

I have: we have three different suites of automated tests, manual QA test plans, and I both use Sync myself and regularly do manual testing of routine and edge cases in bookmark sync (particularly because I wrote the bookmark sync engine for Firefox on Android). I can't reproduce this.

Thanks!

Comment 4

[Martin Schönenberger]

Since I reset Firefox I am also not able anymore to reproduce this. Maybe there was something wrong with my profile. I could keep two error-logs. Find attached.

If I notice something wrong, I will report again.
thanks.

Comment 5

[Martin Schönenberger]

Attachment: Error Sync Logs

Comment 6

[Martin Schönenberger]

Attachment: Error Sync Log

Comment 7

[Richard Newman [:rnewman]]

Nothing sinister in there, Martin; just Sync reporting that it couldn't sync because you dismissed the Master Password dialog.

Resolving this as WORKSFORME; please reopen if this recurs.

Thanks!