818898 - Request security group access for crash data (specifically the Android_Logcat data)

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Kartikaya Gupta (email:[e-mail])]

I would like to get access to data from crash reports that is not displayed on the crash-stats public site. Specifically, I would like to be able to view the newly-added Android_Logcat submission data (bug 815684) for specific bugs as the need arises.

Please let me know if I need to do anything and/or provide any information for this. My LDAP username is [e-mail].

Comment 1

[Kartikaya Gupta (email:[e-mail])]

Is there somebody who needs to be CC'd on this bug to get it moving?

Comment 2

[Dumitru Gherman [:dumitru]]

Your manager has to vouch, and then Laura Thomson should also approve this.

Comment 3

[Brad Lassey [:blassey] (use needinfo?)]

vouch=blassey

Comment 4

[Laura Thomson :laura]

a=laura for raw dump access.  It's not yet available in the UI.

Comment 5

[Dumitru Gherman [:dumitru]]

CrashReportsRawDumpAccess LDAP bit enabled.

Comment 6

[Kartikaya Gupta (email:[e-mail])]

When I try to log in using the "Log In" link at the bottom of https://crash-stats.mozilla.com it doesn't seem to accept my LDAP credentials. Is that supposed to work?

Comment 7

[Dumitru Gherman [:dumitru]]

https://crash-stats.mozilla.com/rawdumps/

Comment 8

[Kartikaya Gupta (email:[e-mail])]

Entering my LDAP credentials at that URL gives me a page with this:

Page not Found

The requested page could not be found.

If you followed a dead link on the website, please file an issue in Bugzilla describing what happened, and please include the URL for this page.

Comment 9

[Robert Helmer [:rhelmer]]

(In reply to Kartikaya Gupta (email:[e-mail]) from comment #8)
> Entering my LDAP credentials at that URL gives me a page with this:
> 
> Page not Found
> 
> The requested page could not be found.
> 
> If you followed a dead link on the website, please file an issue in Bugzilla
> describing what happened, and please include the URL for this page.

Hmm what is the URL?

It should work, when I log in I get e.g. a green bar at the top of the page saying "You have successfully logged in." and the footer now has "[e-mail] | Admin | Log Out"

Comment 10

[Kartikaya Gupta (email:[e-mail])]

(In reply to Robert Helmer [:rhelmer] from comment #9)
> 
> Hmm what is the URL?

The one in comemnt 7 is where I got the "Page not found" error.

> 
> It should work, when I log in I get e.g. a green bar at the top of the page
> saying "You have successfully logged in." and the footer now has
> "[e-mail] | Admin | Log Out"

When I click on the "Log in" link from crash-stats.mozilla.com and enter my LDAP credentials in the login prompt dialog it just prompts me again.

Comment 11

[Robert Helmer [:rhelmer]]

(In reply to Kartikaya Gupta (email:[e-mail]) from comment #10)
> (In reply to Robert Helmer [:rhelmer] from comment #9)
> > 
> > Hmm what is the URL?
> 
> The one in comemnt 7 is where I got the "Page not found" error.
> 
> > 
> > It should work, when I log in I get e.g. a green bar at the top of the page
> > saying "You have successfully logged in." and the footer now has
> > "[e-mail] | Admin | Log Out"
> 
> When I click on the "Log in" link from crash-stats.mozilla.com and enter my
> LDAP credentials in the login prompt dialog it just prompts me again.

There is no /rawdumps index, it's the direct link to get json/dump files using a crash ID e.g. https://crash-stats.mozilla.com/rawdumps/1c26698f-5a42-4eff-911c-748782121124.json

However if you are not able to log in then that URL won't work and this bug should be reopened :)

Comment 12

[Kartikaya Gupta (email:[e-mail])]

:dumitru tried some stuff as we discussed over IRC and it works now :)