833001 - commit issues on svn repo from Verbatim

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Pascal Chevrel:pascalc]

Besnik has this message today when committing to VCS, I also had the same message for French, the problem seems to be intermittent:

Failed to commit file: [SVN] Error running SVN command '['svn', '-q', '--non-interactive', 'commit', '-m', u'Commit from Mozilla Verbatim by user [e-mail].: 358 of 360 messages translated (0 fuzzy).', '--with-revprop', u'translate:author=[e-mail] <[e-mail]>', u'/data/www/localize.mozilla.org/verbatim/pootle_env/Pootle/po/firefoxflicks/sq/LC_MESSAGES/
	messages.po']': Connection to svn.mozilla.org closed by remote host. svn: Commit failed (details follow): svn: Network connection closed unexpectedly

Comment 1

[Pascal Chevrel:pascalc]

Also happened to our Spanish localizer a few minutes ago, looks like Verbatim loses its svn network connection for a few minutes and then it works again.

Comment 2

[Laura Thomson :laura]

Intermittent network errors? Over to IT.

Comment 3

[Laura Thomson :laura]

Although I'm not sure which group this belongs in - if it's Zeus then Webops, if it's svn then Shyam's group, if it's a true network problem then Netops.  Starting in webops for triage. 

How urgent is it to get this fixed?  (ie should it page somebody today, on a US holiday, or will tomorrow or longer still be soon enough?)

Comment 4

[Laura Thomson :laura]

Sorry for the midair, solarce.

Comment 5

[Pascal Chevrel:pascalc]

I think tomorrow is OK because since it's intermittent, we can just wait a few minutes and try again and it works. It would be good to have it fixed tomorrow however, because we need to push to VCS translations for the Firefox Flicks release.

Comment 6

[Shyam Mani [:fox2mike]]

Has this happened again?

Comment 7

[Besnik Bleta]

(In reply to Shyam Mani [:fox2mike] from comment #6)
> Has this happened again?

I continue to experience it.

Comment 8

[Shyam Mani [:fox2mike]]

Is this over ssh or https? Can you paste svn info here (for the directory you're trying to commit to?)

Comment 9

[Pascal Chevrel:pascalc]

the problem is with the verbatim webapp (localize.mozilla.org) which allows committing the translations to the svn repo there:
https://svn.mozilla.org/projects/l10n-misc/trunk

I don't know if Verbatim uses svn+ssh or https protocol to commit.

Comment 10

[Shyam Mani [:fox2mike]]

(In reply to Pascal Chevrel:pascalc from comment #9)
> the problem is with the verbatim webapp (localize.mozilla.org) which allows
> committing the translations to the svn repo there:
> https://svn.mozilla.org/projects/l10n-misc/trunk
> 
> I don't know if Verbatim uses svn+ssh or https protocol to commit.

I'll try some test commits there. The issue could be with verbatim then.

Comment 11

[Shyam Mani [:fox2mike]]

(In reply to Besnik Bleta from comment #7)
> (In reply to Shyam Mani [:fox2mike] from comment #6)
> > Has this happened again?
> 
> I continue to experience it.

Does this happen everytime? Or intermittently?

Comment 12

[Besnik Bleta]

(In reply to Shyam Mani [:fox2mike] from comment #8)
> Is this over ssh or https? Can you paste svn info here (for the directory
> you're trying to commit to?)

Here you are:


Failed to commit file: [SVN] Error running SVN command '['svn', '-q', '--non-interactive', 'commit', '-m', u'Commit from Mozilla Verbatim by user [e-mail].: 358 of 360 messages translated (0 fuzzy).', '--with-revprop', u'translate:author=[e-mail] <[e-mail]>', u'/data/www/localize.mozilla.org/verbatim/pootle_env/Pootle/po/firefoxflicks/sq/LC_MESSAGES/messages.po']': svn: Commit failed (details follow): svn: File '/projects/l10n-misc/trunk/firefoxflicks/locale/sq/LC_MESSAGES/messages.po' is out of date

Comment 13

[Besnik Bleta]

> Does this happen everytime? Or intermittently?

I could say intermittently. I've seen it in the past, but not for all projects under Verbatim.
Once fixed for a specific project, I don't recall having troubles for that project.

Comment 14

[Shyam Mani [:fox2mike]]

(In reply to Besnik Bleta from comment #12)

> Here you are:

> u'/data/www/localize.mozilla.org/verbatim/pootle_env/Pootle/po/firefoxflicks/
> sq/LC_MESSAGES/messages.po']': svn: Commit failed (details follow): svn:
> File
> '/projects/l10n-misc/trunk/firefoxflicks/locale/sq/LC_MESSAGES/messages.po'
> is out of date

This is not an issue with svn, it's an out of date file in Verbatim.

Comment 15

[Pascal Chevrel:pascalc]

shyam, see first comment :
"Connection to svn.mozilla.org closed by remote host. svn: Commit failed (details follow): svn: Network connection closed unexpectedly"

Besnik's file today is out of date because new strings were added last night, but myself, Besnik and Inma got a network error message yesterday, not an out of date file one.

Comment 16

[Shyam Mani [:fox2mike]]

(In reply to Pascal Chevrel:pascalc from comment #15)
> shyam, see first comment :
> "Connection to svn.mozilla.org closed by remote host. svn: Commit failed
> (details follow): svn: Network connection closed unexpectedly"
> 
> Besnik's file today is out of date because new strings were added last
> night, but myself, Besnik and Inma got a network error message yesterday,
> not an out of date file one.

Fair enough. I'd like you to clear the out of date error first and I'll look into the network thing, if it happens again.

Comment 17

[Pascal Chevrel:pascalc]

Besnik, you should probably click on the button "update from VCS" before trying to commit again from Verbatim.

Comment 18

[Besnik Bleta]

(In reply to Pascal Chevrel:pascalc from comment #17)
> Besnik, you should probably click on the button "update from VCS" before
> trying to commit again from Verbatim.

So I did:

 Updated file firefoxflicks/sq/LC_MESSAGES/messages.po from version control

working copy: 358 of 360 messages translated (0 fuzzy).

remote copy: 358 of 360 messages translated (0 fuzzy).

merged copy: 358 of 360 messages translated (0 fuzzy).

Comment 19

[Besnik Bleta]

...and everybody lived happy and satisfied ever since...


Committed file: <em>/data/www/localize.mozilla.org/verbatim/pootle_env/Pootle/po/firefoxflicks/sq/LC_MESSAGES/messages.po</em>

Comment 20

[Pascal Chevrel:pascalc]

Now I got a "service unavailable" message from Verbatim and committing to the french repo gives an error (locked repo, we need somebody do run a svn-cleanup there=)

Failed to commit file: [SVN] Error running SVN command '['svn', '-q', '--non-interactive', 'commit', '-m', u'Commit from Mozilla Verbatim by user [e-mail].: 362 of 362 messages translated (0 fuzzy).', '--with-revprop', u'translate:author=[e-mail] <[e-mail]>', u'/data/www/localize.mozilla.org/verbatim/pootle_env/Pootle/po/firefoxflicks/fr/LC_MESSAGES/messages.po']': svn: Working copy '/data/www/localize.mozilla.org/verbatim/pootle_env/Pootle/po/firefoxflicks/fr/LC_MESSAGES' locked svn: run 'svn cleanup' to remove locks (type 'svn help cleanup' for details)

Comment 21

[Pascal Chevrel:pascalc]

marking as critical as we need that to work so as to commit all the translations ready for Firefox Flicks to the repo and be abme to launch today.

Comment 22

[Dumitru Gherman [:dumitru]]

This should be fixed now.
See bug 833883 for details.