Closed
Bug 836393
Opened 11 years ago
Closed 10 years ago
Need to check if Sync flow needs any improvement or redesign to feel more friendly and/or Metro
Categories
(Firefox for Metro Graveyard :: Sync, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: MarcoM, Unassigned)
References
Details
Attachments
(3 files)
No description provided.
Reporter | ||
Updated•11 years ago
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Summary: Need to check if the flow needs any improvement or redesign to feel more friendly and/or Metro → Work - Need to check if the flow needs any improvement or redesign to feel more friendly and/or Metro
Updated•11 years ago
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Summary: Work - Need to check if the flow needs any improvement or redesign to feel more friendly and/or Metro → Work - Need to check if Sync flow needs any improvement or redesign to feel more friendly and/or Metro
Comment 1•11 years ago
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Update the Sync setup flow at this website: https://projects.invisionapp.com/share/3QBUUTKA#/screens Screens include: 1. Set up ("Pair this device") 2. Pair this device 3. Sync Now 4. Disconnect this device 5. Add another device ("Pair a device")
Comment 2•11 years ago
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Based on the feedback from 02/04 mtg: Updated flow for sync: http://invis.io/X2BV91JE Changed the term from "Pair this device" to "Set up sync"; Using "Connect" instead of "Pair" for actions in Setup; Added strings for new users who don't have sync account
Comment 4•11 years ago
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I don't mind taking this after my current iteration story (bug 831614), but I don't think this has to do with auto setup sync from desktop which it is linked to in bug 831614. Can we move this to another story? I would move it to bug 831615 but it is a p3.
Flags: needinfo?(asa)
Comment 5•11 years ago
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I think you're right that this work item is blocking the wrong story. I've moved it to Bug 831615 - Story - Set up Sync from Metro Firefox
Comment 6•11 years ago
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(In reply to Brian R. Bondy [:bbondy] from comment #3) > Yuan could I get some new mockups for this? Hi Brian, please go over the flow of Sync set up and pairing in this link: https://projects.invisionapp.com/share/X2BV91JE#/screens Let me know if you have any question. Thanks!
Flags: needinfo?(ywang)
Reporter | ||
Comment 9•11 years ago
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What should happen to this bug now that is no longer blocking Bug 831615?
Flags: needinfo?(netzen)
Flags: needinfo?(asa)
Comment 10•11 years ago
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I'll just throw it in v2 triage for now
Comment 11•11 years ago
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Comment 12•11 years ago
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Comment 13•11 years ago
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Comment 14•11 years ago
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(In reply to Richard Newman [:rnewman] from comment #13) > Comment on attachment 744700 [details] > [Mockup] Disconnect sync > > Minor nit: "from", not "with". > > The warning is good (and accurate), but it's almost reassuring a user into > thinking that this is a reversible action, when it's absolutely not. > > To continue your point about symmetry: a user expects that when they hit > "disconnect", the button then turns into "connect". > > Disconnecting is something users do on a regular basis -- wifi networks, > chat clients, Xbox Live, etc. It's perhaps even weaker than "sign out", > because that has the implication of a cleared sign-in box for someone else > to type into. > > Removing your device from a Sync account is a potentially unrecoverable > action, and there's no one-click "reconnect" concept (and shouldn't be; so > much state must be discarded that it's not possible to resume where we left > off). > > The only way to recover is to set up Sync again, and go through the whole > first sync rigamarole. Assuming you have access to another device... > > A user who's traveling might want to temporarily disconnect because of > bandwidth concerns, read this reassuring statement about how safe all their > data will be in the mean time, and end up costing themselves a hundred bucks > in roaming charges to set up Sync again. > > (Quite apart from the concern that their Sync data will probably be gone by > the time they come back...) > > I understand that symmetry is important, but I argue that either it's worth > breaking in this case (because the user actions aren't symmetric: connect > once, disconnect never), or you should fix the setup flow to use other > language like "Add this device to my Sync account", "Configure", "Start > using", "Set up", with corresponding 'stop' language like "Stop using Sync > on this device", "Unlink this device", "Permanently disconnect", etc. > > > And our confirmation dialog should include language that clarifies what's > going to happen: "Your browser data on this device will remain intact, but > you will no longer be able to sync with this Sync account. You cannot undo > this action."
Updated•11 years ago
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Assignee: netzen → nobody
Reporter | ||
Updated•10 years ago
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Blocks: metrobacklog
Reporter | ||
Updated•10 years ago
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No longer blocks: metrov2planning
Reporter | ||
Updated•10 years ago
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Summary: Work - Need to check if Sync flow needs any improvement or redesign to feel more friendly and/or Metro → Need to check if Sync flow needs any improvement or redesign to feel more friendly and/or Metro
Whiteboard: feature=work → [feature] p=0
Reporter | ||
Updated•10 years ago
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No longer blocks: metrobacklog
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → INVALID
Whiteboard: [feature] p=0
Assignee | ||
Updated•10 years ago
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OS: Windows 8 Metro → Windows 8.1
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Description
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