837290 - Save map area not working

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: Gaia, defect)

Description

[Chris Jones [:cjones] inactive; ni?/f?/r? if you need me]

STR
 (1) Update to latest version of Here Maps offered by update
 (2) Choose a map area to save (in my case, area of northern San Diego, California)
 (3) Accept download

A little of 3 MB is downloaded, and the progress bar reaches the end, but then I see a message like "Network error: maps not saved".

(I think this is how to say "tracking but not blocking".)

Comment 1

[Chris Jones [:cjones] inactive; ni?/f?/r? if you need me]

(In reply to Chris Jones [:cjones] [:warhammer] from comment #0)
> A little of 3 MB is downloaded,

A little *over*.  Just about the size mentioned when I consented to the download.

Comment 2

[AndyT]

Chris, which FW version and device are you testing on?
Did you get a button to 'retry' (actually 'resume') the download?

We tried replicating this on Unagi FW 20130207070202 and the map area is saved without errors. An error can appear when network problems occur or if our map tile server times out. The message is by design.

Comment 3

[Jason Smith [:jsmith]]

need info on comment 2

Comment 4

[Chris Jones [:cjones] inactive; ni?/f?/r? if you need me]

Seems to be working now.  Let's hope it was some kind of server timeout.