83837 - bugzilla should put contact email on bottom of every page

Status: RESOLVED WONTFIX

(Bugzilla :: User Interface, enhancement, P4)

Description

[Chuck R.]

When bugzilla returns a page, it should put an email address of someone to 
contact if there is a problem with bugzilla.

Comment 1

[Dave Miller [:justdave]]

If you're administering the site, look in editparams.cgi (from the web) for a 
parameter called blurbhtml.  Whatever you put there shows up at the bottom of the 
page.  %maintainer% should be the email address of the maintainer, so you can put 
something like "In case of problems, please contact <A HREF=
"mailto:%maintainer%">%maintainer%</A>".

Comment 2

[Dave Miller [:justdave]]

ok, discussing this with a couple people in IRC, it probably wouldn't hurt to 
make this part of the default text in blurbhtml.  it won't affect existing 
installations, and new installs that don't want it could take it out just as 
easily :)

Comment 3

[Andreas Franke (gone)]

-> Bugzilla product, User Interface component, reassigning.

Comment 4

[Dave Miller [:justdave]]

We are currently trying to wrap up Bugzilla 2.16.  We are now close enough to
release time that anything that wasn't already ranked at P1 isn't going to make
the cut.  Thus this is being retargetted at 2.18.  If you strongly disagree with
this retargetting, please comment, however, be aware that we only have about 2
weeks left to review and test anything at this point, and we intend to devote
this time to the remaining bugs that were designated as release blockers.

Comment 5

[Dave Miller [:justdave]]

The User Interface component now belongs to Gerv.  Reassigning all UNCONFIRMED
and NEW (but not ASSIGNED) bugs currently owned by Myk (the previous component
owner) to Gerv.

Comment 6

[Dave Miller [:justdave]]

Reassigning back to Myk.  That stuff about Gerv taking over the User Interface
component turned out to be short-lived.  Please pardon our confusion, and I'm
very sorry about the spam.

Comment 7

[Dave Miller [:justdave]]

Enhancements which don't currently have patches on them which are targetted at
2.18 are being retargetted to 2.20 because we're about to freeze for 2.18. 
Consideration will be taken for moving items back to 2.18 on a case-by-case
basis (but is unlikely for enhancements)

Comment 8

[Dave Miller [:justdave]]

Bugzilla 2.20 feature set is now frozen as of 15 Sept 2004.  Anything flagged
enhancement that hasn't already landed is being pushed out.  If this bug is
otherwise ready to land, we'll handle it on a case-by-case basis, please set the
blocking2.20 flag to '?' if you think it qualifies.

Comment 9

[Dave Miller [:justdave]]

blurbhtml no longer exists, so that's out.

After administering a high-profile bugzilla for a while (this one), I also think
this is generally a bad idea now.  We have the contact address for
bugzilla.mozilla.org posted in a few places, and it tends to get a lot of mail
from people that want to email us bug reports instead of filing a bug, and the
quantity of mail from people actually having problems with bugzilla is pretty low.

Comment 10

[Bill Barry]

This really should be up to the administrator of the Bugzilla installation, and as it can be done by customizing the templates I suggest WONTFIXing this. This might be a good candidate for an example customization in the Bugzilla documentation though (relatively simple modification, shows creating custom template, accessing params in installation).

Comment 11

[Frédéric Buclin]

WONTFIX as I agree with justdave in comment 9.