From Bugzilla Helper: User-Agent: Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:0.9+) Gecko/ Netscape6/6.1b1 BuildID: 2001060504 Selected "File | Quit" and crashed. Reproducible: Didn't try Steps to Reproduce: 1. Quit 2. 3. Actual Results: Crash Expected Results: Quit Entered Talk Back report. Will attach a MacsBug dump.
Was able to duplicate on my second attempt to Quit. Another MacsBug dump is attached.
Both times of tried to Quit this build, it's crashed instead. If it crashes upon exit again, I'm not going to append to this bug, but will submit a talk back report.
Happened again with Build 2001060608. Attaching MacsBug dump (Quit.Crash.3.macsbug).
This happens about 33% of the time I try to Quit the app on Mac OS 9.1. Are more MacsBug dumps and Talk Back reports helpful? Or should I stop submitting? I appear to be the only person paying attention to this bug. It's a CRASH!!!!
And BTW, I get a new build one or more times per day. The most recent crash happened in build #2001060708 (Netscape-branded client).
2001-06-07-11-0.9.1 Macos build workw for me.
Looks like all 3 of the posted macsbug reports end in nsServiceManagerImpl::ReleaseService. A quick scan of XPCOM crasher bugs fails to turn this up. Inspection further up the stack shows a fair amount of Mail stuff. Were you Quitting the app from mail? Was the browser even open? Had you checked mail? Read mail? Sent Mail? Do you have new or migrated mail Filters? Can you please post exact steps you take when you see this crash <http://www.mozilla.org/quality/bug-writing-guidelines.html>. Thanks. Worksforme with 061104 mozilla win32 build on win2K and win98, 061108 mozilla linux build on RedHat 6.2 and 061108 mozilla mac build on OS 8.5 and 9.1 I tried shutdown on the 2 macs about 20 times each and tried a combined 10 times on win32 and linux builds. I tested by starting the browser, letting it load the start page, launching mail, checking for new messages and then File|Quit/Exit. I tested about half of the time with Clean 0.9.1 profiles and half of the time with migrated 4.7 profiles. The 4.x profiles do not have any message filters but the 0.9.1 profiles do. All tests from profiles with at least 1 IMAP mail server set up. Without clear steps to reproduce and from the activity in the macsbug logs guessing and sending to MailNews --Asa
Assignee: asa → mscott
Component: Browser-General → Mail Back End
Product: Browser → MailNews
QA Contact: doronr → esther
This looks like a top crasher bug I filed last week. It's on the trunk only and was fixed on 06/07/01. Please use a build from 06/08 or later and let us know if you still see the problem. Marking as a dup. *** This bug has been marked as a duplicate of 84351 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → DUPLICATE
Marking verified as a duplicate.
Status: RESOLVED → VERIFIED
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