849880 - No possibility to print PDF online invoices by Firefox PDF Viewer

Status: RESOLVED WORKSFORME

(Firefox :: PDF Viewer, defect, P3)

Description

[Sören Hentzschel]

PDF-online invoices which are downloaded from TELEKOM Germany
or from DiBa-Bank are shown by the internal Firefox PDF Viewer. But it is not possible to print those documents. The print preview shows an empty side. When you now have pressed the print button of the printer window, the next windows (“print”) is showing the transfer of the data to the printer till the value of 100%. But the process stops now. The print order report says that this order is in the waiting loop.

Comment 1

[Matthias Versen [:Matti]]

I tested this with a Telekom invoice and could not reproduce the issue with Firefox19 and Firefox trunk. One umlaut issue in Firefox19 was already fixed in the trunk build but printing worked as expected in both versions.

Comment 2

[Brendan Dahl [:bdahl]]

Is there a sample pdf you could share that exhibits this behavior so we can test it?

Comment 3

[info]

I don´t want to sent my Telekom Germany invoice because of data protection. But fact is: I can print all downloaded PDFs ( from shops, banks .... ) with exeption of the Telekom PDF. Here is Windows XP prof. SP3; Firefox 19.02.

Comment 4

[Matthias Versen [:Matti]]

I would send Brendan my Telekom invoice but I can not reproduce any printing issues with it :-(

Is that a normal Telekom monthly invoice for a Telekom landline that you are trying to print ?

Comment 5

[info]

@ Matthias: It is an monthly invoice from T-Mobile which was send by E-Mail as enclosure. I could open it but I could not print it.

@Brendan: I´ll  try to forward the E-Mail with the enclosed invoice to your
E-Mail address. Pls. handle it confidential.

Comment 6

[Sören Hentzschel]

Was fixed long time ago.