FFDShow makes Flash plugin crash

RESOLVED INVALID

Status

()

Firefox
Extension Compatibility
--
critical
RESOLVED INVALID
4 years ago
4 years ago

People

(Reporter: Irina Arkhipets, Unassigned)

Tracking

({crash})

19 Branch
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
Build ID: 20130307023931

Steps to reproduce:

I run my flash application written on OpenLaszlo.


Actual results:

Adobe Flash plugin crashes 3 times from 10 approximatelly with EXCEPTION_ACCESS_VIOLATION_WRITE when I run my flash application.

Below is my crash report:

Signature	ffdshow.ax@0x1c2758 
UUID	b2b17908-0fb4-4485-86c7-1ce2e2130313
Date Processed	2013-03-13 10:56:11
Process Type	plugin Version: Filename: NPSWF32_11_5_502_146.dll 
Uptime	737
Install Age	2.3 hours since version was first installed.
Install Time	2013-03-13 07:31:30
Product	Firefox
Version	19.0.2
Build ID	20130307023931
Release Channel	release
OS	Windows NT
OS Version	5.1.2600 Service Pack 3
Build Architecture	x86
Build Architecture Info	GenuineIntel family 6 model 15 stepping 6
Crash Reason	EXCEPTION_ACCESS_VIOLATION_WRITE
Crash Address	0xffffffffda48f814
User Comments	
App Notes	Cisco VPN

AdapterVendorID: 0x0000, AdapterDeviceID: 0x0000, AdapterSubsysID: 00000000, AdapterDriverVersion: 

D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- 
Processor Notes	sp-processor09.phx1.mozilla.com_27405:2008; Priority Job
EMCheckCompatibility	True
Winsock LSP	MSAFD Tcpip [TCP/IP] : 2 : 1 :  
 MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
 RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
 RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
 VMCI sockets DGRAM : 0 : 2 :  
 VMCI sockets STREAM : 0 : 1 : C:\Program Files\VMware\VMware Player\vsocklib.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{7B1151A2-BFAD-4E7E-BD53-7228C9E32614}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{7B1151A2-BFAD-4E7E-BD53-7228C9E32614}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{999E9BD5-F517-45C2-835E-97F626EA5B87}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{999E9BD5-F517-45C2-835E-97F626EA5B87}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{BE3C14EC-30BB-479A-B9E9-BBABA2E8A9E0}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{BE3C14EC-30BB-479A-B9E9-BBABA2E8A9E0}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{ED1A4FAB-05AD-4A2B-BD2C-ADDBAE9E4971}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{ED1A4FAB-05AD-4A2B-BD2C-ADDBAE9E4971}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{CDB238BA-F60D-4B99-B652-93872845E0E6}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{CDB238BA-F60D-4B99-B652-93872845E0E6}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{B6231C89-4845-45AB-B711-3B3C45031DE3}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{B6231C89-4845-45AB-B711-3B3C45031DE3}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{9D36F5B2-1B5E-4FDD-B7A5-77F5B02EDE6D}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{9D36F5B2-1B5E-4FDD-B7A5-77F5B02EDE6D}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{C597B604-18D8-4552-ABA6-FD6D2EDABFEE}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
 MSAFD NetBIOS [\Device\NetBT_Tcpip_{C597B604-18D8-4552-ABA6-FD6D2EDABFEE}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Adapter Vendor ID	0x0000
Adapter Device ID	0x0000



Expected results:

No crash :)

Comment 1

4 years ago
Flash 11.5 is no longer maintained.
Please update to Flash 11.6.602.180, http://get.adobe.com/flashplayer/, and make sure the update option is properly set.

Reopen this bug if you still experience the issue with the latest Flash version.
Severity: normal → critical
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Keywords: crash
Resolution: --- → INVALID
(Reporter)

Comment 2

4 years ago
Still reproducible for me with the recent flash player (11.6.602.180).

Please also note that:
- CPU and memory usages are not critical at the moment of the crash
- I have turned off hardware acceleration
- Issue is reproducible for me with FireFix running in the safe mode
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---

Comment 3

4 years ago
According to the previous stack trace, it's not a Firefox bug neither a Flash one, but a FFDShow one. You are using version 1.1.3761.0 while the current one is 1.3.4500. Update FFDShow: http://ffdshow-tryout.sourceforge.net/download.php
Then report back.

Independently from this bug, make sure your plugins are up-to-date:
https://www.mozilla.org/plugincheck/
and your graphics drivers too:
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Crash Signature: [@ ffdshow.ax@0x1c2758 ]
Component: Untriaged → Extension Compatibility
Flags: needinfo?(irina.arkhipets)
Summary: Flash plugin crashes with EXCEPTION_ACCESS_VIOLATION_WRITE → FFDShow makes Flash plugin crash
(Reporter)

Comment 4

4 years ago
Ot seems like the problem disapeared for me after the update.
Thanks a lot for your help!

I'm closing the issue.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago4 years ago
Flags: needinfo?(irina.arkhipets)
Resolution: --- → INVALID
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