Closed Bug 855359 Opened 11 years ago Closed 11 years ago

[Mac] Firefox crash in libnortonconfidential20

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
20 Branch
Platform:
All
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: marcia, Unassigned)

References

Details

(Keywords: crash, topcrash)

Crash Data

This bug was filed from the Socorro interface and is 
report bp-1084817a-a954-4082-beba-ecfe62130323 .
============================================================= 

Seen while looking at Firefox 20 Beta 6 crash stats. Link to crashes: https://crash-stats.mozilla.com/report/list?signature=libnortonconfidential20.dylib@0x1a7ce. Most crashes occurred in Beta 6 but there is one crash in Beta 7 so far.

Norton Confidential Version 2.4.5f3 seems to be the one implicated in the crashes.

Looks as if the crashes happen with 10.7.x and 10.8.x, but I did not see any 10.6 crashes.

Frame 	Module 	Signature 	Source
0 	libnortonconfidential20.dylib 	libnortonconfidential20.dylib@0x1a7ce 	
1 	libnortonconfidential20.dylib 	libnortonconfidential20.dylib@0xae3f 	
2 	XUL 	js::InvokeKernel 	js/src/jscntxtinlines.h:373
3 	XUL 	js::Interpret 	js/src/jsinterp.cpp:2366
4 	XUL 	js::RunScript 	js/src/jsinterp.cpp:346
5 	XUL 	js::InvokeKernel 	js/src/jsinterp.cpp:404
6 	XUL 	js::Invoke 	js/src/jsinterp.h:112
7 	XUL 	JS_CallFunctionValue 	js/src/jsapi.cpp:5817
8 	XUL 	mozilla::dom::EventHandlerNonNull::Call 	obj-firefox/x86_64/dom/bindings/EventHandlerBinding.cpp:47
9 	XUL 	nsJSEventListener::HandleEvent 	EventHandlerBinding.h:61
10 	XUL 	nsEventListenerManager::HandleEventInternal 	content/events/src/nsEventListenerManager.cpp:922
11 	XUL 	nsEventTargetChainItem::HandleEvent 	content/events/src/nsEventListenerManager.h:278
12 	XUL 	nsEventTargetChainItem::HandleEventTargetChain 	content/events/src/nsEventDispatcher.cpp:310
13 	XUL 	nsEventDispatcher::Dispatch 	content/events/src/nsEventDispatcher.cpp:678
14 	XUL 	PresShell::HandleEventInternal 	layout/base/nsPresShell.cpp:6596
15 	XUL 	PresShell::HandlePositionedEvent 	layout/base/nsPresShell.cpp:6328
16 	XUL 	PresShell::HandleEvent 	layout/base/nsPresShell.cpp:6127
17 	XUL 	nsViewManager::DispatchEvent 	view/src/nsViewManager.cpp:717
18 	XUL 	nsView::HandleEvent 	view/src/nsView.cpp:1015
19 	XUL 	nsChildView::DispatchEvent 	widget/cocoa/nsChildView.mm:1439
20 	XUL 	nsChildView::DispatchWindowEvent 	widget/cocoa/nsChildView.mm:1447
21 	XUL 	-[ChildView handleMouseMoved:] 	widget/cocoa/nsChildView.mm:3381
22 	XUL 	ChildViewMouseTracker::MouseMoved 	widget/cocoa/nsChildView.mm:4849
23 	AppKit 	AppKit@0x23a998 	
24 	libsystem_c.dylib 	libsystem_c.dylib@0x19886 	
25 	AppKit 	AppKit@0x9814d0 	
26 	libsystem_c.dylib 	libsystem_c.dylib@0x1a195 	
27 	AppKit 	AppKit@0x9814d0 	
28 	Foundation 	Foundation@0x47992 	
29 	AppKit 	AppKit@0x18624a 	
30 	XUL 	nsCSSRendering::ExpandPaintingRectForDecorationLine 	layout/base/nsCSSRendering.cpp:3766
31 		@0x7fff5fbff170 	
32 	XUL 	-[ToolbarWindow sendEvent:] 	widget/cocoa/nsCocoaWindow.mm:2921
33 	AppKit 	AppKit@0x23648c 	
34 	XUL 	nsCSSRendering::ExpandPaintingRectForDecorationLine
Version: 17 Branch → 20 Branch
With combined signatures, it's #4 top browser crasher in 20.0b6 on Mac OS X.
Blocks: Norton
Keywords: topcrash
Crash Signature: [@ libnortonconfidential20.dylib@0x1a7ce] [@ libnortonconfidential20.dylib@0x6e16] [@ libnortonconfidential20.dylib@0x6e8a] [@ libnortonconfidential20.dylib@0x9feb] [@ libnortonconfidential20.dylib@0xa215] → [@ libnortonconfidential20.dylib@0x5e76] [@ libnortonconfidential20.dylib@0x1982e] [@ libnortonconfidential20.dylib@0x5eea] [@ libnortonconfidential20.dylib@0x1a7ce] [@ libnortonconfidential20.dylib@0x178f5] [@ libnortonconfidential20.dylib@0x6e16] …
Firefox 20 is no longer supported.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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