855689 - Sync fails with 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.getItemType]

Status: RESOLVED DUPLICATE of bug 670069

(Firefox :: Sync, defect)

Description

[Henri Sivonen (:hsivonen)]

For over a week, Firefox Sync has been unable to complete sync. The log shows:

1364479412180	Sync.Engine.Bookmarks	WARN	Got exception "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.getItemType] Stack trace: _buildGUIDMap()@resource://services-sync/engines/bookmarks.js:233 < _syncStart/<()@resource://services-sync/engines/bookmarks.js:357 < _mapDupe()@resource://services-sync/engines/bookmarks.js:313 < _findDupe()@resource://services-sync/engines/bookmarks.js:413 < _reconcile()@resource://services-sync/engines.js:1121 < SyncEngine.prototype._processIncoming/newitems.recordHandler()@resource://services-sync/engines.js:904 < resource://services-sync/record.js:625 < Channel_onDataAvail()@resource://services-sync/resource.js:542 < <file:unknown>" building GUID map. Skipping all other incoming items.

Comment 1

[Richard Newman [:rnewman]]

Your bookmark database is probably corrupt, with roots missing.

This should be impossible after Bug 791562 landed in fx20.

https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks?redirectlocale=en-US&redirectslug=Bookmarks+not+saved#w_create-a-new-bookmarks-file

Comment 2

[Henri Sivonen (:hsivonen)]

I deleted disconnect Sync, quit Firefox, deleted places.sqlite, restarted Firefox and re-paired Sync. Yet, history shows only stuff loaded on this computer after restarting Firefox. Older history from other devices is not downloaded. Why?

Comment 3

[Richard Newman [:rnewman]]

(In reply to Henri Sivonen (:hsivonen) from comment #2)
> I deleted disconnect Sync, quit Firefox, deleted places.sqlite, restarted
> Firefox and re-paired Sync. Yet, history shows only stuff loaded on this
> computer after restarting Firefox. Older history from other devices is not
> downloaded. Why?

Ordinarily, you would use Reset Sync to make sure you have everything from the server. It's hard to tell what you did, but try that.

Comment 4

[Henri Sivonen (:hsivonen)]

FWIW, of the "what to sync" checkboxes, every one except "Bookmarks" on all my devices had become unchecked spontaneously (i.e. I hadn't unchecked them). Resetting Sync and manually re-checking the boxes helped, but it's not cool that the boxes had unchecked themselves.

Comment 5

[Richard Newman [:rnewman]]

(In reply to Henri Sivonen (:hsivonen) from comment #4)
> FWIW, of the "what to sync" checkboxes, every one except "Bookmarks" on all
> my devices had become unchecked spontaneously (i.e. I hadn't unchecked
> them). Resetting Sync and manually re-checking the boxes helped, but it's
> not cool that the boxes had unchecked themselves.

Probably Bug 692620.