Closed Bug 857001 Opened 7 years ago Closed 7 years ago
There is no PAUSE button in the new download "LIBRARY"
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0 Build ID: 20130326150557 Steps to reproduce: Test it. And for me it looks like a major bad feature (bug). It feel unfinished and rushed and not "polished". Actual results: I tried to use the Submit Feedback, but it returns a 403 so I can't send any info. Expected results: There should be a PAUSE button near the 'Open Folder' button in the new "LIBRARY" Manager (it's not a download manager anymore).
Status: UNCONFIRMED → NEW
Depends on: 822763
Ever confirmed: true
OS: Windows 7 → All
Hardware: x86_64 → All
there is a pause button on the right click menu https://support.mozilla.org/en-US/kb/find-and-manage-downloaded-files?esab=a&s=download+manager
Thank you for remember me that. I know that there is an option on the right-click menu, but if I have one download active that isn't a problem. Now, imagine i download 20 images at the same time and I want to pause some of them. Let's say 5 images; now how many clicks do I have to press to get them all to pause? The unspoken rule that Microsoft and it seems some at FF forgot is: The lower number of mouse clicks, the better. Now, why you guys deleted the pause-continue button from the new Library Manager(not a download anymore) i don't get it. It was simpler to use and faster. The one month cycle makes FF feel buggy and unfinished, and I for one don't want to use another browser. I'm using FF for years now.. ps: Tell the UX and UI person(s) that did the new download manager that it sucks. i have a download icon as a shortcut and I still have to click 3 times to show me what's what.. nice one.
The absence of the pause button is an intentional design choice. It is based on one design guideline known as the 80-20-2 rule. We provide primary UI that is beneficial to 80% of our users, and secondary UI that benefits the other 20%. The 2% of users who require special functionality are better served by add-ons, advanced configuration preferences or keyboard shortcuts. For this specific instance, we have real-world Telemetry data that informs us on how many concurrent downloads are run by our users: 1 download - 94.70% 2 downloads - 3.77% 3 downloads - 0.75% More than 3 - 0.78% We used to consider pausing a download a primary functionality, that helped our users in selecting and prioritizing downloads. Data has proven we were mistaken, many of our users don't need this to be a primary functionality. To help users like you, who are part of this 0.78%, we've provided a convenient way to pause, that is faster than using a mouse, using the space bar. You may also select multiple download items and use the space bar to pause them all.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
Thank for the explanation and the answer Paolo. Still, its a hassle.
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