crash in TppRaiseHandleStatus using plugins on win64 builds

RESOLVED DUPLICATE of bug 829954

Status

()

defect
P5
critical
RESOLVED DUPLICATE of bug 829954
6 years ago
6 years ago

People

(Reporter: jmjjeffery, Unassigned)

Tracking

(Depends on 1 bug, {crash})

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

Attachments

(1 attachment)

This bug was filed from the Socorro interface and is 
report bp-dd0ffcc7-82b1-46a3-ba86-5071a2130326 .
=============================================================
See thread
http://forums.mozillazine.org/viewtopic.php?f=23&t=2686397&p=12769163#p12769163 

Seems that whenever flash is involved the browser is crashing.
OS: Windows NT → Windows 8

Comment 2

6 years ago
Is this win64-only?
Component: Flash (Adobe) → Plug-ins
Product: Plugins → Core
Version: 11.x → unspecified
(In reply to Benjamin Smedberg  [:bsmedberg] from comment #2)
> Is this win64-only?

The person having the crashes is running Win8 x64, and I just found out he's also running 64-bit builds on Metro...  I've asked to re-test using supported 32 bit builds.  

I've also asked him to create and account/subscribe to this bug.  Being the middle-man is slow.
(In reply to Jim Jeffery not reading bug-mail 1/2/11 from comment #3)
> (In reply to Benjamin Smedberg  [:bsmedberg] from comment #2)
> > Is this win64-only?
> 
> The person having the crashes is running Win8 x64, and I just found out he's
> also running 64-bit builds on Metro...  I've asked to re-test using
> supported 32 bit builds.  
> 
> I've also asked him to create and account/subscribe to this bug.  Being the
> middle-man is slow.

OK, the person with the issue was indeed running 64-bit builds on win8x64, he does not crash using latest Nightly 32-bit builds. 

Guess that relieves some of the 'urgency' to the bug...though probably should still be checked out.

Updated

6 years ago
Priority: -- → P5
Summary: crash in TppRaiseHandleStatus → crash in TppRaiseHandleStatus using plugins on win64 builds

Comment 5

6 years ago
Hello, I'm the user having this problem. After using the 32 bit version of nightly 23.0a1, I noticed it would still crash from time to time, but in a different manner.

The page would turn black, i could see the cursor going through all the "text fields" and buttons but i couldnt see them. After about 10 seconds it would then crash. The 64bit builds still crash in the same way it crashed in version 22.0a1

The crash report is here: https://crash-stats.mozilla.com/report/index/bp-79ea068e-da01-438c-a162-016312130403

Thank you in advance,

Silva
(In reply to sunset.in.trance from comment #5)
> The crash report is here:
> https://crash-stats.mozilla.com/report/index/bp-79ea068e-da01-438c-a162-
> 016312130403

Is it always producing corrupt dumps or does it manage to produce a stack at times?

Comment 7

6 years ago
Until now, all crashes produced corrupt dumps (on version 23.0a1 MetroFox 32bit) On version 22.0a1 Metrofox 64bit it always produced the error of this original thread (the first post by Jim Jeffery)

Comment 8

6 years ago
New report, I just turned off ALL plugins and set the "plugin.disable" back to "true" and it still happens. Screen turns black (the page and app) and after a couple of glitchy switches between the normal page display and black page it crashes, That is what is happening with build 23.0a1 32bit Metrofox right now. So i doubt that with this version it has something to do with the plugins (other than the built in)

Comment 9

6 years ago
Update: Finaly one crash gave me a dump file; Link -> https://crash-stats.mozilla.com/report/ ... 9a82130404

Comment 10

6 years ago
(In reply to sunset.in.trance from comment #9)
> Update: Finaly one crash gave me a dump file; Link ->
> https://crash-stats.mozilla.com/report/ ... 9a82130404

Sorry for the wrong link.. here is the right one:  https://crash-stats.mozilla.com/report/index/bp-863bb262-a6dd-43fe-ae32-ef9a82130404

Comment 11

6 years ago
More info: it crashes on random sites, It crashed on:

www.facebook.com
www.bugzilla.mozilla.org (this very thread also)
forums.mozillazine.org
www.google.com (while searching)
www.youtube.com

+more
(In reply to sunset.in.trance from comment #10)
> https://crash-stats.mozilla.com/report/index/bp-863bb262-a6dd-43fe-ae32-
> ef9a82130404
It's bug 829954.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 829954

Comment 13

6 years ago
While this has been identified as being a duplicate of bug 829954, I have a information that could be useful to other users experiencing the same thing. On the 23.0a1 nightly 32 bit version, when the screen turns black and then crashes a few seconds later, if you go to your graphics settings and select your integrated graphics card instead of your NVIDIA one (for those that have onboard and nvidia or ati like i do) it won't crash anymore..

It's strange but it seems to be related, Hasnt crashed the whole day this way over here. However i can only confirm this for the nightly 23.0a1 32bit version so far, have not tested the 64bit version.

Greetings,

Rui
sunset.in.trance, that's nice to know. Note that although this bug was marked a duplicate of bug 829954, fixing that bug will only fix the crash; it will not fix the screen-turning-black issue which is probably related to "out of memory" issues. From the crash report you sent, it appears that you have plenty of memory available, but perhaps it is fragmented in a way that makes it unavailable for allocation...

I would be very interested if you could provide some additional information (with the nvidia card turned back on). Right as you are getting into the bad condition, could you load/reload about:memory and copy the contents into notepad and attach the file to this bug?
Flags: needinfo?(jmjeffery)

Updated

6 years ago
Flags: needinfo?(jmjeffery) → needinfo?(sunset.in.trance)

Comment 15

6 years ago
Hello Benjamin, here is the log that i did after the screen turned black and right before the crash:

Main Process
Explicit Allocations

191.10 MB (100.0%) -- explicit
├───69.80 MB (36.52%) -- window-objects
│   ├──31.36 MB (16.41%) -- top(https://www.facebook.com/home.php, id=17)/active
│   │  ├──31.09 MB (16.27%) -- window(https://www.facebook.com/home.php)
│   │  │  ├──21.29 MB (11.14%) -- js-compartment(https://www.facebook.com/home.php)
│   │  │  │  ├───8.06 MB (04.22%) -- gc-heap
│   │  │  │  │   ├──5.49 MB (02.87%) -- objects
│   │  │  │  │   │  ├──3.03 MB (01.59%) ── ordinary
│   │  │  │  │   │  └──2.46 MB (01.29%) ++ (3 tiny)
│   │  │  │  │   └──2.56 MB (01.34%) ++ (2 tiny)
│   │  │  │  ├───4.67 MB (02.45%) -- type-inference
│   │  │  │  │   ├──3.66 MB (01.91%) ── analysis-pool
│   │  │  │  │   └──1.02 MB (00.53%) ++ (3 tiny)
│   │  │  │  ├───4.65 MB (02.44%) -- objects-extra
│   │  │  │  │   ├──3.25 MB (01.70%) ── elements/non-asm.js
│   │  │  │  │   └──1.41 MB (00.74%) ++ (3 tiny)
│   │  │  │  └───3.91 MB (02.05%) ++ (9 tiny)
│   │  │  ├───4.17 MB (02.18%) -- dom
│   │  │  │   ├──2.97 MB (01.55%) ── element-nodes
│   │  │  │   └──1.20 MB (00.63%) ++ (4 tiny)
│   │  │  ├───2.92 MB (01.53%) ++ layout
│   │  │  ├───2.71 MB (01.42%) ── style-sheets
│   │  │  └───0.00 MB (00.00%) ── property-tables
│   │  └───0.26 MB (00.14%) ++ window(https://www.facebook.com/ai.php?aed=AQLMWeDtYUnOy9gkJXIvQaPvoxg68z6EVtB7llougvoCbvIq5wrTnPfIy0se4SS0jY0FZJrTX9prskhoRTBysKCYXYBZijMaEi6gZOK3SX-qLoTnwCjgP6XZRXXde6cAADlswBABgiW3pXRoHI9evM8kgeEByO7H6sWgaotTVbiSW_8tRMDsCJ2pAOOeNTOO7x2KrnK19U99MGV5ir7LBaOmLmER8oX1mHKKb5C9054cTIN3Dsx76NjLx6DDXmC9EWK3Rn9YacMLS_fDvEF5eoQq5MMn0DrqI8wE42a_kdF4YRrYFQBK0wg6m4pakCzk6UIg8kg0f-w0EOd_WlAGwCCJF1JeeUZOxSQZNoiNB753RdM_VTuOq0IHnNnzAyFOAlDE1bLZzXSaJu8Jp7CAnw6XV8trcpfK6ML10ia-77SRtZXgdiAxxNSewFqzmUFaCtaNPJr6DKQb0CwdvZ6rEjva-jniQTz1tJatle5y9306bVZALpvQr9HUFYMCX2M32hss1sSw3IT123S6od1QmQ3QfjY6F5cLQuhIrBI1EI9bh9LW-aYSeGey4lBAQ3ri_MmJQPEozUM3bA3l0yBUB30yOmOgCcTx3r2FMV8egyPEYYmiiJmsTxv5ikCq81YngPOa-oGKcs1u1bsWLqtAtEikMlCMHEQoAq9bzLNaxZ1CpcS6uycXfxnUeGlQjPRghW1TGKLPMoswsvuBBRWgS_Hv3-flZZl49MrUAkGektyeKuyGMWBhYCJtrjhKNsOkS3po-G-KyFaqVlMAYp8jlU7PCTOtGhTBoLAfhFdWmn8qZYz92LXb23Cw0NTF2vBaUv5OcsE2hvJ1S5LFoMF1ts-ctTmvhguIAnKxNBEe0jeSK2cmNu_UzctFyV7MIKTYI_Iw1ElohrkPXtHbp0SfnTCmmk_JRUuVnzDtn72B0ftohFrnKFkORCkulaX9Edh43CQFhPFUbY14AbmfyHU2n9tWW-T1I5vx6csxJnuVjIVyxH7OxN3oCqN7BHnqZdGP9AkNHAJMfn7DozQtITBA_yHgVMzSNgU65B0mSxGRDjtibeU2jW_TaHkRk7JP56nwt0VHmb9v5bS97C4U5vuicowCxxS5hrXhbW617t0vWSV7rCSCeVUyuuSpOA8Sew7bsBSWmzSQowQCSZXXvWos9FIvVprTolyCG2mXtr6J-IwHpOU_qbcc8cihnLxa4rHR0_cxVfmXG6iZCPjeweytsmWio9w506zZWqpwy-gST_L5NUwlP3kyBAeFmB700nQ7wsGq4PxIZQoRal9SXqPLZ9K6XdSf7Xi_r_ohnsohV1l-TloZ0rvBiI9mX_r6p84pKhl-BDRHK5O2mNOzzuct-Gp3ePwfFOIYcDZVxLyInVe_t_qWPwBmytH6bhjSlLSZ4tjiWLk24oD_CyDxFSoFIfgQBejbW9Us_HnppPCkZyeYX_qezpaYiHO0UJ0J-Pgcvt3V8S_q8QzpgVS0kIJvBF7t1_C4zDkTaRmrdftC-ejJNN1F6aBp5SeNbpFFydw1cVR5OvlEQeUBfyBsBXbSRrMoNb5QTkGJyatDz7daK6yE5zwkLI9rBTiQse_Cdqutyxfwome_KFL1PXF0Z1JMQNEf_r4LOv6nrPt3zfvzMsFK8Kgo8DFlrC7LPX3xCyZERcKDCt0HbHxoOupOwfXGkxtiqinV1wEbwGpXFtul4SXCEOpL63lvhN4RsUoX7MyrYTCB7hLknWj5sB_nFcxZ34lHIu4li5E-JgR2DbIIKhyBHia4g0fkyNDqRF9ulW3KFXkooAVRCaXNG9TVQBcRxj2BxuiQ8C7PXR1OqH3AuJTVP-A6ZQDagATqkiarliSUPYD9g3ZtYfym_KW61Tr5pp8oYgXMZKGzNSQtMAFVUpUIqwJC9VabyvmVGyoQ61JKDLBrFBiQpTKwrFFFDq8qzBziSQJ_72hP4ks8JyEHcOpBhiXVrM6hFe5ol718KKmfYtfmb7vqh6mSaR43DYvEp1t4agH2lNLCkgtQ9SUKlvWJ22rJkr8O2vMy98Kx3zrhhb6ENQXXp5nhC0ZImKhTKC-W__cX_3xZAd0wLelQ1BFAzOjhS5q0GgTjEy17LOadth1oVCP51v7uwqYtFGnaXvSvtcTyzSbcPrRWdYydZIw5W9unF-M-O7EStrzXY7Na8tBjmxJq2UDInrvGUEJZC3j4R04pJzNRJh4KLXeNXDKf3XdDkpOTTD8cWXXIkR06RIt_fLV9N0ljNtThsRbYiCUy1s95UsMcjxh_m-3CC-04Dm154jVJw9ehy2yAMFThso8pzZgvHPeqBfTUZ_pBNqFXqVp92WPqq0l3vyV_3TrMpagc_TemUyJ1RozT9r7NZPCBRXJ8wOa9nVkZdCwvlHBfm-VMKFySKPxUdxc8BCzvz56jdglLlIpBckweXHyaAqRNqlLdZrg52EDSkqXXv7_u5ezYbDX4wCcScClNEqfOMmFB-l1epxAjPmjvj4NkWvLeLcCbGuZAGLkTGrYkFwnoELmU-6LIK1TMuSMgdPqxYxQinyW_VdP8Djb_i7fHyXCUxYYJ6DESjn5xo6Od8jiZScINLQw6yKyhA0BiitCLuPVjlxvZ1ZwvCXElCzyM9W7N_-6Ei1Mi45oMCY_bUGi-LU9tV15ziEhIVWbns5rZMShTi3x8uk_uT8ocvA04czPtcE-vEGKT0e-_55GTDromwOmwCh4dmkMOj8Tzf2TdWhOr4v45Ub4b7WoLSSoyztzbl-5w8hYrQFAU8CcrZ6OGbD3Qo2cDuvNolTPmrkcaLLRe2l0dpHKBedrGZ2reRfTM82FzEZFxAh8tCaJoya_c6KF0_dQT-3KN7ETr1NjdMYXeZXFVsLD5fcYT_fIQGMgZYSYFgTkfVrs9zwsI5_K8PovUfmBf4oG0xqikbzhlGXDdXPdR6-n85dF3x2Lx-n6wHtuMbQ24ZSr1KLOpIpqCsg_uIPE2akPHurvIE5MoYHeXvx6tZY0rI9I-sQiyb4vVnBpCifvicdd_T6-UdjgkaXpMouEdqw9-8CIuQn2-10OsS7dg8_wvXzkA-Hyyg0_iHYE1wBq7KpwqtK6MSG2_ZE7bYxkfoFNgp7Q3VMjhPM02UbADhKfMDYvVVLBrXLMpD5itjuiW6xzu7VGljBg7lBMTzonQRpcCT7Sl1TDAGVLxV5nQF8c9IsBM1D1jEt8wLHUA8mXZvbZ3CsM9ir_44UazTk5cO2ynNqpSjRDtgj6tRV5sEBuO4u7uFqyiUXwSBpSkHATd9zHfc5fqQOhhE4tK5S8QM_H4ylc9E2vwsJA6xshg4SI1r1nvek3L0MY&ego=AT4OfMZgRwxkv2h723ccPdDOcwW6dVtGAASGsDlSw4tAclstBAIQAnyTXv6EG74N7_P27QDXvQNzViuK4p6Ewdzafbb7XrXZ243PSqArF3l1KD6-xcuHrIKwBpxF6B0RfMeTmkHdqz08maXwTCWx4viNaP0X1mxcVJ4FAE-eEWTIBf7y3Jaw1hYiap740cbmEgHPQ2INcc8UFvWJBiD_9iEOW1GhNmy_iFuK3nneB6HSQPhNZi3GU1VMHNI)
│   ├──23.21 MB (12.14%) -- top(https://www.facebook.com/N.Camila.Machado?ref=pymk&fref=pymk, id=19)
│   │  ├──16.46 MB (08.61%) -- active
│   │  │  ├──15.12 MB (07.91%) -- window(https://www.facebook.com/N.Camila.Machado?ref=pymk&fref=pymk)
│   │  │  │  ├───8.74 MB (04.57%) -- js-compartment(https://www.facebook.com/N.Camila.Machado?ref=pymk&fref=pymk)
│   │  │  │  │   ├──4.54 MB (02.37%) -- gc-heap
│   │  │  │  │   │  ├──2.32 MB (01.21%) ++ objects
│   │  │  │  │   │  └──2.22 MB (01.16%) ++ (3 tiny)
│   │  │  │  │   └──4.20 MB (02.20%) ++ (10 tiny)
│   │  │  │  ├───2.63 MB (01.38%) ── style-sheets
│   │  │  │  ├───2.01 MB (01.05%) ++ layout
│   │  │  │  └───1.74 MB (00.91%) ++ (2 tiny)
│   │  │  └───1.34 MB (00.70%) ++ (5 tiny)
│   │  └───6.75 MB (03.53%) -- js-zone(febf000)
│   │      ├──5.60 MB (02.93%) -- gc-heap
│   │      │  ├──4.48 MB (02.34%) ── unused-gc-things
│   │      │  └──1.12 MB (00.59%) ++ (4 tiny)
│   │      └──1.16 MB (00.60%) ++ (3 tiny)
│   ├───9.54 MB (04.99%) -- top(none)/detached
│   │   ├──8.64 MB (04.52%) -- window([system])
│   │   │  ├──7.74 MB (04.05%) -- js-compartment(https://www.facebook.com/home.php)
│   │   │  │  ├──4.83 MB (02.53%) -- gc-heap
│   │   │  │  │  ├──2.56 MB (01.34%) ++ objects
│   │   │  │  │  └──2.27 MB (01.19%) ++ (3 tiny)
│   │   │  │  └──2.91 MB (01.52%) ++ (6 tiny)
│   │   │  └──0.89 MB (00.47%) ++ (3 tiny)
│   │   └──0.90 MB (00.47%) ++ (3 tiny)
│   ├───3.04 MB (01.59%) ++ (5 tiny)
│   └───2.65 MB (01.38%) -- top(chrome://browser/content/browser.xul, id=3)
│       ├──2.36 MB (01.24%) ++ active/window(chrome://browser/content/browser.xul)
│       └──0.28 MB (00.15%) ++ js-zone(60f5c00)
├───40.47 MB (21.17%) -- images
│   ├──38.84 MB (20.32%) -- content
│   │  ├──38.80 MB (20.30%) -- used
│   │  │  ├──36.44 MB (19.07%) ── uncompressed-heap
│   │  │  ├───2.36 MB (01.23%) ── raw
│   │  │  └───0.00 MB (00.00%) ── uncompressed-nonheap
│   │  └───0.04 MB (00.02%) ++ unused
│   └───1.63 MB (00.85%) ++ chrome
├───36.24 MB (18.97%) -- js-non-window
│   ├──23.87 MB (12.49%) -- zones
│   │  ├──11.50 MB (06.02%) -- zone(fe3b400)
│   │  │  ├───6.83 MB (03.57%) -- gc-heap
│   │  │  │   ├──3.96 MB (02.07%) ── unused-gc-things
│   │  │  │   ├──2.01 MB (01.05%) ++ strings
│   │  │  │   └──0.85 MB (00.44%) ++ (3 tiny)
│   │  │  ├───3.88 MB (02.03%) -- string-chars
│   │  │  │   ├──2.37 MB (01.24%) ── non-huge
│   │  │  │   └──1.51 MB (00.79%) ++ huge
│   │  │  └───0.79 MB (00.41%) ++ (3 tiny)
│   │  ├───8.92 MB (04.67%) ++ zone(2ca5000)
│   │  ├───3.23 MB (01.69%) -- zone(2ca3400)
│   │  │   ├──2.07 MB (01.08%) ++ string-chars
│   │  │   └──1.16 MB (00.61%) ++ (2 tiny)
│   │  └───0.23 MB (00.12%) ++ (3 tiny)
│   ├──11.57 MB (06.06%) -- runtime
│   │  ├───4.21 MB (02.20%) ── script-data
│   │  ├───2.84 MB (01.49%) ── script-sources
│   │  ├───2.00 MB (01.05%) ── atoms-table
│   │  ├───1.94 MB (01.01%) ++ code
│   │  └───0.58 MB (00.30%) ++ (8 tiny)
│   └───0.80 MB (00.42%) ++ gc-heap
├───24.08 MB (12.60%) ── heap-unclassified
├───10.71 MB (05.61%) -- workers/workers()
│   ├───4.86 MB (02.54%) -- worker(resource://gre/modules/ColorAnalyzer_worker.js, 0xaed2800)
│   │   ├──3.56 MB (01.86%) -- gc-heap
│   │   │  ├──2.51 MB (01.31%) ── unused-arenas
│   │   │  └──1.05 MB (00.55%) ++ (2 tiny)
│   │   └──1.30 MB (00.68%) ++ (4 tiny)
│   ├───2.94 MB (01.54%) ++ worker(resource://gre/modules/osfile/osfile_async_worker.js, 0x6934c00)
│   └───2.92 MB (01.53%) ++ worker(resource://gre/modules/PageThumbsWorker.js, 0x6938000)
├────5.39 MB (02.82%) ++ (15 tiny)
└────4.41 MB (02.31%) -- storage
     ├──4.41 MB (02.31%) -- sqlite
     │  ├──2.51 MB (01.32%) -- places.sqlite
     │  │  ├──2.26 MB (01.18%) ── cache-used [3]
     │  │  └──0.25 MB (00.13%) ++ (2 tiny)
     │  └──1.90 MB (00.99%) ++ (7 tiny)
     └──0.00 MB (00.00%) ++ prefixset

Other Measurements

10.24 MB (100.0%) -- decommitted
├──10.21 MB (99.77%) ── js-non-window/gc-heap/decommitted-arenas
└───0.02 MB (00.23%) ++ workers/workers()

186 (100.0%) -- js-compartments
├──153 (82.26%) ── system
└───33 (17.74%) ── user

86.82 MB (100.0%) -- js-main-runtime
├──49.63 MB (57.17%) -- compartments
│  ├──24.33 MB (28.03%) -- gc-heap
│  │  ├──13.39 MB (15.42%) -- objects
│  │  │  ├───6.42 MB (07.40%) ── ordinary
│  │  │  ├───4.22 MB (04.86%) ── function
│  │  │  ├───2.57 MB (02.96%) ── dense-array
│  │  │  └───0.17 MB (00.20%) ── cross-compartment-wrapper
│  │  ├───6.73 MB (07.76%) -- shapes
│  │  │   ├──3.11 MB (03.58%) -- tree
│  │  │   │  ├──2.90 MB (03.34%) ── global-parented
│  │  │   │  └──0.21 MB (00.24%) ── non-global-parented
│  │  │   ├──1.87 MB (02.16%) ── dict
│  │  │   └──1.75 MB (02.02%) ── base
│  │  └───4.21 MB (04.85%) ── scripts
│  ├───7.99 MB (09.20%) -- objects-extra
│  │   ├──3.94 MB (04.54%) ── elements/non-asm.js
│  │   ├──3.81 MB (04.39%) ── slots
│  │   └──0.24 MB (00.27%) ++ (3 tiny)
│  ├───7.86 MB (09.05%) -- type-inference
│  │   ├──6.09 MB (07.02%) ── analysis-pool
│  │   ├──1.38 MB (01.59%) ── type-scripts
│  │   └──0.39 MB (00.45%) ++ (2 tiny)
│  ├───5.36 MB (06.18%) -- shapes-extra
│  │   ├──1.98 MB (02.29%) ── compartment-tables
│  │   ├──1.33 MB (01.53%) ── tree-tables
│  │   ├──1.28 MB (01.47%) ── dict-tables
│  │   └──0.77 MB (00.89%) ── tree-shape-kids
│  ├───2.61 MB (03.01%) ++ (9 tiny)
│  └───1.48 MB (01.70%) ── baseline-fallback-stubs
├──24.81 MB (28.58%) -- zones
│  ├──15.66 MB (18.03%) -- gc-heap
│  │  ├──10.21 MB (11.76%) ── unused-gc-things
│  │  ├───3.95 MB (04.55%) -- strings
│  │  │   ├──2.41 MB (02.78%) ── short
│  │  │   └──1.54 MB (01.78%) ── normal
│  │  ├───1.07 MB (01.23%) ── type-objects
│  │  └───0.42 MB (00.49%) ++ (2 tiny)
│  ├───8.17 MB (09.41%) -- string-chars
│  │   ├──5.57 MB (06.42%) ── non-huge
│  │   └──2.60 MB (03.00%) ++ huge
│  ├───0.98 MB (01.12%) ── type-pool
│  └───0.01 MB (00.01%) ── type-objects
├──11.57 MB (13.33%) ── runtime
└───0.80 MB (00.92%) ++ gc-heap

40.79 MB (100.0%) -- js-main-runtime-gc-heap-committed
├──30.58 MB (74.97%) -- used
│  ├──29.45 MB (72.20%) ── gc-things
│  ├───0.80 MB (01.95%) ── chunk-admin
│  └───0.33 MB (00.81%) ── arena-admin
└──10.21 MB (25.03%) -- unused
   ├──10.21 MB (25.03%) ── gc-things
   └───0.00 MB (00.00%) ++ (2 tiny)

0 (100.0%) -- low-memory-events
├──0 (100.0%) ── physical
└──0 (100.0%) ── virtual

19.22 MB (100.0%) -- window-objects
├───6.87 MB (35.76%) -- layout
│   ├──3.39 MB (17.61%) ── style-sets
│   ├──1.17 MB (06.07%) ── pres-shell
│   ├──1.13 MB (05.88%) ── frames
│   ├──0.34 MB (01.79%) ── style-contexts
│   ├──0.27 MB (01.42%) ── line-boxes
│   ├──0.24 MB (01.25%) ── pres-contexts
│   ├──0.19 MB (01.01%) ── rule-nodes
│   └──0.14 MB (00.72%) ── text-runs
├───6.82 MB (35.47%) -- dom
│   ├──4.18 MB (21.73%) ── element-nodes
│   ├──1.26 MB (06.54%) ── orphan-nodes
│   ├──0.78 MB (04.05%) ── text-nodes
│   ├──0.50 MB (02.61%) ── other
│   └──0.10 MB (00.54%) ++ (3 tiny)
├───5.53 MB (28.76%) ── style-sheets
└───0.00 MB (00.01%) ── property-tables

    0.00 MB ── canvas-2d-pixel-bytes
  190.91 MB ── explicit
    8.64 MB ── gfx-d2d-surfacecache
    4.00 MB ── gfx-d2d-surfacevram
   15.82 MB ── gfx-d2d-vram-drawtarget
   22.26 MB ── gfx-d2d-vram-sourcesurface
   37.77 MB ── gfx-surface-image
    0.00 MB ── gfx-textures
          0 ── ghost-windows
  139.06 MB ── heap-allocated
  153.90 MB ── heap-committed
   14.83 MB ── heap-committed-unused
     10.69% ── heap-committed-unused-ratio
    3.00 MB ── heap-dirty
   75.93 MB ── heap-unused
   36.44 MB ── images-content-used-uncompressed
   51.00 MB ── js-gc-heap
    0.77 MB ── js-main-runtime-temporary-peak
          0 ── low-commit-space-events
  269.00 MB ── private
  287.64 MB ── resident
    4.41 MB ── storage-sqlite
3,884.98 MB ── vsize
Flags: needinfo?(sunset.in.trance)

Comment 16

6 years ago
And yes you're right, I have 16 gb of ram

Comment 17

6 years ago
so sorry, only now i saw that you wanted me to attach it, I will do right now, please remove the comment with the memor data above,

Greetings,

Rui.

Comment 18

6 years ago
Posted file About:Memory Log
The requested Memory log right before the crash (Nightly webpages turning Black)
Excellent, thank you (either way was ok). None of the totals here show signs of memory problems. My current theory is that something in the nvidia driver is reserving or fragmenting the VM space in a way that makes it impossible to allocate a buffer even though there is plenty of memory.

Comment 20

6 years ago
You're welcome, thank you for the help! Yea that sounds plausible since i truely think Drivers - Windows 8 - Applications is still a "relationship" with alot of bugs and instability. I hope that when the 8.1 update comes that it will solve alot of the little nagging instability problems. Is there anything else i can do to provide you with info ?
Not right now. I may have you run a special logging build of Firefox at some point, but I haven't written that code yet ;-)
(In reply to Benjamin Smedberg  [:bsmedberg] from comment #19)
> Excellent, thank you (either way was ok). None of the totals here show signs
> of memory problems. My current theory is that something in the nvidia driver
> is reserving or fragmenting the VM space in a way that makes it impossible
> to allocate a buffer even though there is plenty of memory.

The vsize in that about:memory looks pretty huge for a 32-bit build, while the resident is pretty small, which does suggest some kind of VM problem.  Though vsize is kind of a weird measurement, so I'm not exactly sure how weird that is.

Comment 23

6 years ago
Have tested the 64 build and yes, it has the same problem, exactly the same now. So i suppose it's really something between Win8 -> Nvidia drivers -> Nightly


Benjamin: hahaha alright, I'll be waiting for that build ;)

Btw i don't know how much this fits into this thread but since the very first "MetroFox" version, I wasnt able to write an "@" , I had to write it in notepad and copy paste (like i did now lol) :)
(In reply to sunset.in.trance from comment #23)
> I wasnt able to write an "@" , I had to write it in notepad and copy paste 
It's bug 851668. Socorro uses the MetroFirefox product for Bugzilla while the right one is Firefox for Metro.

Comment 25

6 years ago
(In reply to Scoobidiver from comment #24)
> (In reply to sunset.in.trance from comment #23)
> > I wasnt able to write an "@" , I had to write it in notepad and copy paste 
> It's bug 851668. Socorro uses the MetroFirefox product for Bugzilla while
> the right one is Firefox for Metro.

Is there a way to fix it yet ? Let me know please,

Greetings
(In reply to sunset.in.trance from comment #25)
> Is there a way to fix it yet ? Let me know please,
Someone from the Socorro team must do that.
(In reply to sunset.in.trance from comment #23)
> Btw i don't know how much this fits into this thread but since the very
> first "MetroFox" version, I wasnt able to write an "@" , I had to write it
> in notepad and copy paste (like i did now lol) :)

You can't enter an @ in Firefox for Metro at all? Please file a new bug:
https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox%20for%20Metro

Comment 29

6 years ago
(In reply to Scoobidiver from comment #24)
> It's bug 851668.

No, that's about mapping ADI data correctly in Socorro.

> Socorro uses the MetroFirefox product for Bugzilla while
> the right one is Firefox for Metro.

A new bug against the Socorro Webapp needs to be filed for that.

Updated

6 years ago
Depends on: 859955
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