857711 - address bar unresponsive on roaming profiles

Status: RESOLVED DUPLICATE of bug 857672

(Firefox :: Address Bar, defect)

Description

[brentpirolli]

User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; .NET4.0C; .NET4.0E)

Steps to reproduce:

Upgraded from 19.0.2 to 20.0

Windows 64bit SP1
Symantec Endpoint Protection (Intrusion Prevention add-on disabled)


Actual results:

The address bar is completely unresponsive to the enter key or clicking the "go" arrow. You can type away, but no inputs can be submitted. Paste-and-go has no effect either.

There are no plug-ins or add-ons active or installed. I have reset FF, tried safe mode, tried windows safe-mode, tried uninstalling and deleting the folders for FF from program files and appdata... and reinstalling, tried disabling my Symantec AV, etc... NOTHING helps.

I can work around the issue by logging on as a "local user" on my computer and it all works great. If I log on as a domain user with my roaming profile, it breaks again.

For more info on this, read the other user thoughts here: https://support.mozilla.org/en-US/questions/955140#answer-423133


Expected results:

It should have submitted the word or URL!

Comment 1

[Dão Gottwald [:dao]]

I've seen some people complain about this starting with the Firefox 20 update.