858186 - Sync issues- lots of 503 application error: crash id

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[woneill]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:20.0) Gecko/20100101 Firefox/20.0
Build ID: 20130326150557

Steps to reproduce:

Bookmarks all disappeared this morning across firefox on different systems. I've tried making a new profile and resyncing but I keep finding 503 errors and crash ids in the sync logs.


Actual results:

Some data appears to be retried from a fresh sync but it's sporadic and I often get "Server maintenance is being performed" notices but the sync status page doesn't say any maintenance is being performed.

Below are some crash ids I've found in my logs. I can submit better logs if you need more specifics

1365084691436	Sync.ErrorHandler	DEBUG	clients failed: "\"application error: crash id 4bcb4215feb338e885943732bcf4b574\"" No traceback available
1365084724680	Sync.ErrorHandler	DEBUG	clients failed: "\"application error: crash id 4b22a4f3ccc8ad8605a1ced4ffcd0e0b\"" No traceback available
1365084997039	Sync.ErrorHandler	DEBUG	clients failed: "\"application error: crash id 45d406c6610bf71b39beccc116d1799f\"" No traceback available
1365086770379	Sync.ErrorHandler	DEBUG	bookmarks failed: "\"application error: crash id 6f68d6d14808ac316ab28dcd68840968\"" No traceback available
1365087424484	Sync.ErrorHandler	DEBUG	forms failed: "\"application error: crash id a6505bf10fef6aebf871e2d19a58e3ac\"" No traceback available
1365089596895	Sync.ErrorHandler	DEBUG	bookmarks failed: "\"application error: crash id 1da66f3cc680ed83d992b3e7da8e5686\"" No traceback available
1365091080368	Sync.ErrorHandler	DEBUG	clients failed: "\"application error: crash id 7d9a2721ace11d1ea533f814eaf07e6e\"" No traceback available
1365091110567	Sync.ErrorHandler	DEBUG	bookmarks failed: "\"application error: crash id 51545005654cd3a36f1ee0c800c374f6\"" No traceback available
1365092919255	Sync.ErrorHandler	DEBUG	clients failed: "\"application error: crash id 3ec8c87a527cc674df87983bb28fddd3\"" No traceback available
1365095938734	Sync.ErrorHandler	DEBUG	clients failed: "\"application error: crash id 92a8b33d82f33ccdce7c4b3d8338dd2d\"" No traceback available
1365099982806	Sync.ErrorHandler	DEBUG	bookmarks failed: "\"application error: crash id d0c3c4c27784dcb53c2ea40121730320\"" No traceback available
1365100461001	Sync.ErrorHandler	DEBUG	history failed: "\"application error: crash id 21530006cc2c8af66502aa03cd5515bc\"" No traceback available
1365100985478	Sync.ErrorHandler	DEBUG	prefs failed: "\"application error: crash id f47fcf1f4b7588d641067c37719455f5\"" No traceback available


Expected results:

Bookmarks (and other data) should be synced

Comment 1

[Mark Hammond [:markh] [:mhammond]]

Sorry for the delay, but this should no longer exist in Sync. Please let us know if you still have issues.