Closed Bug 863309 Opened 12 years ago Closed 6 years ago

[WinXP] crash in RtlpWaitForCriticalSection | RtlEnterCriticalSection | CDrives_CreateInstance with Baidu Antivirus and BrowserProtect for Thai users

Categories

(Toolkit :: Startup and Profile System, defect)

Product:
Toolkit
Component:
Startup and Profile System
Version:
20 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WONTFIX
Tracking Flags:
Tracking Status
firefox20 --- affected
firefox21 --- affected
firefox22 --- affected

People

(Reporter: tracy, Unassigned)

References

Details

(Keywords: crash, Whiteboard: [startupcrash][fixed in Baidu Antivirus 3.2.1.27003 Beta?])

Crash Data

This bug was filed from the Socorro interface and is report bp-db23cd7c-39e6-49ac-8983-aec832130418 . ============================================================= This start up crash rising fast on 20 and 21. It's 100% on Windows XP 0 ntdll.dll RtlpWaitForCriticalSection 1 ntdll.dll RtlEnterCriticalSection 2 shell32.dll CDrives_CreateInstance 3 shell32.dll CCF_CreateInstance 4 shell32.dll _CreateFromDllGetClassObject 5 shell32.dll _CreateFromShell 6 shell32.dll _SHCoCreateInstance 7 shell32.dll SHExtCoCreateInstance2 8 shell32.dll SHExtCoCreateInstance 9 shell32.dll [thunk]:CPL::CCplCategory::Release`adjustor{8}' 10 shell32.dll CDesktop_CreateInstance 11 shell32.dll CRegFolder::BindToObject 12 shell32.dll SHBindToObjectEx 13 shell32.dll SHBindToObject 14 shell32.dll CDesktopFolder::_GetFolderForParsing 15 shell32.dll CDesktopFolder::ParseDisplayName 16 shell32.dll CRegFolder::ParseDisplayName 17 shell32.dll SHParseDisplayName 18 shell32.dll ILCreateFromPathEx 19 shell32.dll GetFolderInt 20 shell32.dll ILFindChild 21 shell32.dll SHGetFolderLocation 22 shell32.dll SHGetSpecialFolderLocation 23 xul.dll GetShellFolderPath toolkit/xre/nsXREDirProvider.cpp:911 24 xul.dll nsXREDirProvider::GetUserDataDirectoryHome toolkit/xre/nsXREDirProvider.cpp:1137 25 xul.dll nsXREDirProvider::GetUserDataDirectory toolkit/xre/nsXREDirProvider.cpp:1261 26 xul.dll nsXREDirProvider::GetUserAppDataDirectory toolkit/xre/nsXREDirProvider.h:60 27 xul.dll XREMain::XRE_mainInit toolkit/xre/nsAppRunner.cpp:3035 28 xul.dll XREMain::XRE_main toolkit/xre/nsAppRunner.cpp:3870 29 xul.dll XRE_main toolkit/xre/nsAppRunner.cpp:4084 30 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:105 31 firefox.exe __tmainCRTStartup crtexe.c:552 32 kernel32.dll BaseProcessStart
This started to rise on 2013-04-16 and jumped on 2013-04-17 to #61 on 20.* and #29 on 21.* in overall data.
Summary: crash in RtlpWaitForCriticalSection → crash in RtlpWaitForCriticalSection | RtlEnterCriticalSection | CDrives_CreateInstance
A majority of the submitted comments are in Thai, but not exclusively. No URLs or correlations.
Almost every comments are in Thai. Correlations are broken but almost every crash reports I've checked contain Bit89's BrowserProtect.dll known as malware (see http://www.shouldiremoveit.com/BrowserProtect-10799-program.aspx)
status-firefox20: --- → affected
status-firefox21: --- → affected
status-firefox22: --- → affected
OS: Windows NT → Windows XP
Summary: crash in RtlpWaitForCriticalSection | RtlEnterCriticalSection | CDrives_CreateInstance → [WinXP] crash in RtlpWaitForCriticalSection | RtlEnterCriticalSection | CDrives_CreateInstance mainly with BrowserProtect for Thai users
Whiteboard: [startupcrash]
Version: unspecified → 20 Branch
Depends on: 862272
It started spiking on March 12. Here are correlations per module version (the latest available): * April 8: 100% (20/20) vs. 0% (32/47386) bavUm.dll (Baidu Antivirus) 5% (1/20) vs. 0% (3/47386) 3.0.1.21514 95% (19/20) vs. 0% (27/47386) 3.2.1.25080 100% (20/20) vs. 8% (3916/47386) BrowserProtect.dll (BrowserProtect) 100% (20/20) vs. 5% (2137/47386) 2.6.1125.80 0% (0/20) vs. 0% (26/47386) 2.6.1184.107 * April 7: 100% (52/52) vs. 0% (62/50642) bavUm.dll 100% (52/52) vs. 0% (60/50642) 3.2.1.25080 98% (51/52) vs. 9% (4428/50642) BrowserProtect.dll 96% (50/52) vs. 5% (2391/50642) 2.6.1125.80 0% (0/52) vs. 0% (16/50642) 2.6.1184.107 * April 6: 100% (68/68) vs. 0% (80/67206) bavUm.dll 6% (4/68) vs. 0% (5/67206) 3.0.1.21514 94% (64/68) vs. 0% (72/67206) 3.2.1.25080 79% (54/68) vs. 9% (5832/67206) BrowserProtect.dll 78% (53/68) vs. 5% (3097/67206) 2.6.1125.80 0% (0/68) vs. 0% (32/67206) 2.6.1184.107 Baidu Antivirus has a Thai version (see http://sd.baidu.com/en/). It seems there's version 3.2.1.27003 Beta for Baidu Antivirus that may have fixed these crashes.
Summary: [WinXP] crash in RtlpWaitForCriticalSection | RtlEnterCriticalSection | CDrives_CreateInstance mainly with BrowserProtect for Thai users → [WinXP] crash in RtlpWaitForCriticalSection | RtlEnterCriticalSection | CDrives_CreateInstance with Baidu Antivirus and BrowserProtect for Thai users
It's #96 browser crasher in 20.0.1 and #19 in 21.0b5. See http://sd.baidu.com/en/log.php for the release notes. More reports at: https://crash-stats.mozilla.com/report/list?signature=RtlpWaitForCriticalSection+|+RtlEnterCriticalSection+|+CDrives_CreateInstance
Whiteboard: [startupcrash] → [startupcrash][fixed in Baidu Antivirus 3.2.1.27003 Beta?]
Closing because no crash reported since 12 weeks.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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