Closed Bug 863344 Opened 7 years ago Closed 3 years ago

Restore pages that have gone missing

Categories

(developer.mozilla.org :: General, defect)

All
Other
defect
Not set

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: sheppy, Unassigned)

References

Details

(Whiteboard: [specification][type:bug])

What did you do?
================
1. Noted that most of the Thunderbird extension howto pages are missing.
2. Did a search: https://developer.mozilla.org/en-US/search?q=thunderbird+copy+selected+message
3. Note that the first result, for example, is: https://developer.mozilla.org/en-US/docs/Extensions/Thunderbird/HowTos/Common_Thunderbird_Use_Cases/Open_Folder

What happened?
==============
Got a 404 clicking that link. Note that the page does have a record in Kuma though: https://developer.mozilla.org/admin/wiki/document/15436/

What should have happened?
==========================
We need to figure out how this happened. The Thunderbird guys are pretty sure these pages used to be there, so where did they go?

Is there anything else we should know?
======================================
Going to expand this out to be our one-stop-shop for restoring pages that went missing with bug 863692.

List is here:
https://etherpad.mozilla.org/i5iCIiOD3p
Summary: Thunderbird howto pages have records but are missing → Restore pages that have gone missing
Depends on: 863692
I don't think that list is up to date: only 1 of the 3 seems to be a 404. Are there other pages not listed that have been reported missing? 

I restored about 170 pages, as mentioned here: https://bugzilla.mozilla.org/show_bug.cgi?id=863692#c6
(In reply to Les Orchard [:lorchard] from comment #2)
> I restored about 170 pages, as mentioned here:
> https://bugzilla.mozilla.org/show_bug.cgi?id=863692#c6

Ah, I missed that. Was wondering why those supposedly-missing pages appeared to be loading just fine.

Those are the only pages I know about. We can add to the list as we discover more.
Priority: -- → P1
The only missing page I know of is the one in the EtherPad:
https://etherpad.mozilla.org/i5iCIiOD3p

Maybe we could quickly bang this one out to close the bug?
I don't know what's up with that page; did it ever really exist?
OK, we'll need someone to find and restore those pages; I don't know how to do it though. Someone on the dev team will need to do it.
See Also: → 868872
(In reply to John Karahalis [:openjck] from comment #4)
> The only missing page I know of is the one in the EtherPad:
> https://etherpad.mozilla.org/i5iCIiOD3p
> 
> Maybe we could quickly bang this one out to close the bug?

What does "banging this out" entail? Does it simply mean copying the content from [0] to [1]? 

Is this still a P1? 

[0] http://mdn.beonex.com/en/Extensions/Thunderbird/HowTos/Common_Thunderbird_Use_Cases/Open_Folder
[1] https://developer.mozilla.org/en-US/docs/Extensions/Thunderbird/HowTos/Common_Thunderbird_Use_Cases/Open_Folder
Flags: needinfo?(jkarahalis)
(In reply to Justin Crawford [:hoosteeno] from comment #8)
> (In reply to John Karahalis [:openjck] from comment #4)
> > The only missing page I know of is the one in the EtherPad:
> > https://etherpad.mozilla.org/i5iCIiOD3p
> > 
> > Maybe we could quickly bang this one out to close the bug?
> 
> What does "banging this out" entail? Does it simply mean copying the content
> from [0] to [1]? 
> 
> Is this still a P1? 
> 
> [0]
> http://mdn.beonex.com/en/Extensions/Thunderbird/HowTos/
> Common_Thunderbird_Use_Cases/Open_Folder
> [1]
> https://developer.mozilla.org/en-US/docs/Extensions/Thunderbird/HowTos/
> Common_Thunderbird_Use_Cases/Open_Folder

We can revisit the priority. I went ahead and reset it to the default value.

We could restore the page from database backups, but we would lose history. Sheppy, if the writing team would prefer to get something up now, rather than getting the page and the history up at a later date, I can go ahead and manually copy the content over and close this bug.
Flags: needinfo?(jkarahalis) → needinfo?(eshepherd)
Priority: P1 → --
Let's just get the content back up and be done with it, at this point.
Flags: needinfo?(eshepherd)
It seems we're past the point of this ever happening.
Perhaps it should be closed.
After 30+ minutes of investigating, I agree on closing this bug.

The linked Etherpad has a single document left:

https://developer.mozilla.org/en-US/docs/Extensions/Thunderbird/HowTos/Common_Thunderbird_Use_Cases/Open_Folder

Sheppy mentions Document 15436, which is at:

https://developer.mozilla.org/en-US/docs/Extensions/Thunderbird/HowTos/Open_Folder

This page redirects several times, as it tries to find a valid URL in the current scheme:

https://developer.mozilla.org/docs/en/Extensions/Thunderbird/HowTos/Common_Thunderbird_Use_Cases/Open_Folder
https://developer.mozilla.org/en-US/docs/en/Extensions/Thunderbird/HowTos/Common_Thunderbird_Use_Cases/Open_Folder
https://developer.mozilla.org/en-US/docs/Extensions/Thunderbird/HowTos/Common_Thunderbird_Use_Cases/Open_Folder

The final URL is a 404. My guess is that a page move lost the content. It does not appear to have ever been scraped by archive.org, so it is lost.

Fixing these broken redirects is a big project, partially covered by other bugs such as bug 872593, but there are a lot of redirect bugs [1], and I believe the feature is broken and needs to be redesigned and reimplemented.

[1] https://bugzilla.mozilla.org/buglist.cgi?list_id=13582714&short_desc=redirect&resolution=---&query_format=advanced&short_desc_type=allwordssubstr&product=Mozilla%20Developer%20Network
Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
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