Closed
Bug 863395
Opened 12 years ago
Closed 12 years ago
[B2G][inari][comril] Unable to turn on device after powered it off nor reboot
Categories
(Firefox OS Graveyard :: Gaia::System, defect)
Tracking
(b2g18 unaffected, b2g18-v1.0.1 affected)
VERIFIED
WORKSFORME
Tracking | Status | |
---|---|---|
b2g18 | --- | unaffected |
b2g18-v1.0.1 | --- | affected |
People
(Reporter: nkot, Unassigned, NeedInfo)
Details
(Keywords: smoketest)
Attachments
(2 files)
Description:
The user is unable to turn on device after powering it off, Firefox OS splash screen appears for a second and then screen goes black, requires to flash device to recover
Repro Steps:
1) Updated to Inari Build ID: 20130418070206
2) Turn on device
3) Longpress the power button to bring up reboot menu
4) Select Power off
5) Longpress the power button to turn on device
Actual:
Firefox OS splash screen appears for a second and then screen goes black
Expected:
Device is turned On successfully, homescreen is launched
Environmental Variables:
Kernel Date: Feb 21
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/0c76ef5f8677
Gaia: 64d5096e1746bd4b08bc1bf69844d164ac961970
Notes:
Repro frequency: 100%, 3/3 devices
Reporter | ||
Comment 1•12 years ago
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||
Updated•12 years ago
|
blocking-b2g: --- → leo?
Turns out that it does turn on, it has a black screen and doesn't display anything.
It doesn't happen on leo w/ a leo build.
status-b2g18:
--- → unaffected
status-b2g18-v1.0.1:
--- → affected
Comment 4•12 years ago
|
||
Using Commercial or Mozilla RIL? If Commercial RIL does it happen with Mozilla RIL as well?
I think it might just be an issue with the Commercial RIL - doesn't seem to happen on Ikura using:
Gecko http://hg.mozilla.org/releases/mozilla-b2g18/rev/e0bab06d5d36
Gaia 9f537aa216f3c12725c8d1c5c9603370b6bc1c46
BuildID 20130418230203
Version 18.0
Comment 5•12 years ago
|
||
From what I can tell, the inari device is for v1.0.1 ship - so bumping to tef? for now while more investigation occurs.
blocking-b2g: leo? → tef?
Reporter | ||
Comment 6•12 years ago
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||
(In reply to Marcia Knous [:marcia] from comment #4)
> Using Commercial or Mozilla RIL? If Commercial RIL does it happen with
> Mozilla RIL as well?
>
> I think it might just be an issue with the Commercial RIL - doesn't seem to
> happen on Ikura using:
>
> Gecko http://hg.mozilla.org/releases/mozilla-b2g18/rev/e0bab06d5d36
> Gaia 9f537aa216f3c12725c8d1c5c9603370b6bc1c46
> BuildID 20130418230203
> Version 18.0
Marcia,
doesn't happen with Mozilla RIl, only Commercial RIL (tested on both on 4/18)
It happens to me on an Inari with the following build :
Gecko http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/0c76ef5f8677
Gaia 64d5096e1746bd4b08bc1bf69844d164ac961970
BuildID 20130418070206
Version 18.0
I am able to turn on the phone again, I see the logo and then a blank screen. Adb shows that the device is on but the screen is completely blank, and flashing a new build on it is a failure.
Updated•12 years ago
|
blocking-b2g: tef? → leo?
Summary: [B2G][inari] Unable to turn on device after powered it off → [B2G][inari][comril] Unable to turn on device after powered it off nor reboot
This blocks our testing on the inari device; if it crashes, or reboots we have to reflash the device. Could someone in releng please take a look into this?
Reporter | ||
Comment 9•12 years ago
|
||
Also seen on Unagi, V1.1.0, 2013-04-19-070205 build, COM_RIL
Gecko http://hg.mozilla.org/releases/mozilla-b2g18/rev/82fdff82a2d0
Gaia a24cf9f35f7414402edda3aef16f1fdcea21d785
Note: for Inari, black screen occurs in 3/19 build after flash. Not sure if we want to track that separately or with this bug.
Updated•12 years ago
|
Severity: normal → blocker
I could be mistaken but I believe that the unagi should be expected as there were a lot of MMS changes and there is a mismatch of comril and gecko.
Updated•12 years ago
|
blocking-b2g: leo? → tef?
Comment 13•12 years ago
|
||
This is working for me on ikura with 1.0.1 build, qawanted to check if this has been fixed in 1.0.1. Please renominate if this still occurs.
Comment 14•12 years ago
|
||
i've tried this yesterday on a 20130426 nighty build. once you flash a nightly Inari build with commercial RIL, it only shows the FFOS splash screen and hangs there.
if i remove the system/b2g/distribution directory and reboot, the device comes up correctly. Unfortunately, doing this step means i'm reverting back to mozilla RIL.
So the moz ril build starts up the build, but the commercial RIL leaves me stuck on splash screen.
Build tested:
Commercial RIL: ril01.00.01.019.087
Gecko http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/54285d67454b
Gaia c47ef39de04e634d847cc86b6acc616fabce69eb
BuildID 20130426070207
Version 18.0
Mvines or vincent, any thoughts?
Flags: needinfo?(vyoung)
Flags: needinfo?(mvines)
Comment 15•12 years ago
|
||
You're probably suffering from the uncontrolled landing of bug 828307
Flags: needinfo?(mvines)
Comment 16•12 years ago
|
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Hmmm...yeah that Gecko/cRIL combo is actually really close. Is there *any* way I can get access to your builds? That would make debugging so much easier.
Comment 17•12 years ago
|
||
(In reply to Michael Vines [:m1] [:evilmachines] from comment #16)
> Hmmm...yeah that Gecko/cRIL combo is actually really close. Is there *any*
> way I can get access to your builds? That would make debugging so much
> easier.
i've provided michael with a hamachi and inari build from today's nightly. John O'Duinn's looking into how mozilla can share future builds with you guys. And the public manifests already exist as needed. Let us know anything else on how we can help you help us. Thanks.
Comment 18•12 years ago
|
||
(In reply to Daniel Coloma:dcoloma from comment #13)
> This is working for me on ikura with 1.0.1 build, qawanted to check if this
> has been fixed in 1.0.1. Please renominate if this still occurs.
Working fine on latest Inari v101 commercial RIL.
Going to remove keyword "qawanted".
Tested on:
Environmental Variables:
Commercial RIL
Inari Build ID: 20130502070201
Kernel Date: Feb 21
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/5c1d67e0c242
Gaia: 11477c127ae9be5051e4cfbcbf3da1d4150f9967
Keywords: qawanted
Comment 19•12 years ago
|
||
This seems to work for me now. I am guessing that the ril's didn't match.
Gecko http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/5c1d67e0c242
Gaia 11477c127ae9be5051e4cfbcbf3da1d4150f9967
BuildID 20130502070201
Version 18.0
Inari
Seems to work correctly now in turning on.
FYI, if you are getting stuck while flashing, try flashing ics before flashing the commercial ril. You should be able to flash the commercial ril build after.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
Comment 21•12 years ago
|
||
verified that issue does not repro on:
Inari Build ID: 20130603070207
Kernel Date: Feb 21
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/4785b1353fd7
Gaia: 4de4354e3a99f151a834743c7b03a041ac8db12f
Status: RESOLVED → VERIFIED
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Description
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