863683 - crash in igd10umd32 on Windows 8 with Intel HD Graphics 3000 running driver 8.15.10.2253

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect)

Description

[Tomer Cohen :tomer]

This bug was filed from the Socorro interface and is 
report bp-d99e1632-c4fd-475e-9319-e25112130414 .
============================================================= 

This bug is reported on our community site in Israel by a person who is using Dell XPS L502X computer with GeForce GT 540M display adapter and Windows 8. The computer is equipped with an integrated Intel display adapter and more powerful Nvidia card. It is reported that the crash occur only when forcing Firefox to use the Nvidia card and not the integrated Intel display adapter.

http://mozilla.org.il/board/viewtopic.php?f=9&t=11591

Workaround: Do not force Firefox to use the Nvidia card, or force it to use the Intel one.

Comment 1

[Scoobidiver (away)]

There's no gfx blocklist on Windows 8 despite my request in bug 804144 (see https://wiki.mozilla.org/Blocklisting/Blocked_Graphics_Drivers#Intel_cards).

Comment 2

[Boris Zbarsky [:bzbarsky]]

That's a crash in the graphics driver...

Comment 3

[GMA]

Try updating to the latest Intel 9.17.10.3062 drivers and see if it helps.

32bit
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3319&DwnldID=22630

64bit
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3319&DwnldID=22628

Comment 4

[Tomer Cohen :tomer]

The user have updated his Nvidia and Intel display adapters to their latest versions, and have notified us that the problem do not persist any more on more recently updated drivers. 

Intel: 9.17.10.3062
Nvidia: 9.18.13.1422