Closed
Bug 864207
Opened 12 years ago
Closed 12 years ago
[Buri][AccWeather]Cannot view videos on accWeather
Categories
(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect, P2)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: sync-1, Assigned: adora)
References
Details
(Whiteboard: [apps watch list1])
Attachments
(2 files)
+++ This bug was initially created as a clone of Bug #443249 +++ SW123 AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.019.077 Firefox os v1.0.1 Mozilla build ID:20130414070204 Created an attachment (id=394482) screenshot DEFECT DESCRIPTION: [AccWeather]Cannot view videos on accWeather REPRODUCING PROCEDURES: 1.connect to data connection or wifi 2.click on AccWeather icon->News & Video->Chooose a video to play, the video cannot play,and displays "No video with supported format and MIME type found", refer to screenshot---KO EXPECTED BEHAVIOUR: The videos is provided on AccWeather,then it should be able to be played by user. ASSOCIATE SPECIFICATION: TEST PLAN REFERENCE: TOOLS AND PLATFORMS USED: USER IMPACT: REPRODUCING RATE:5/5 For FT PR, Please list reference mobile's behavior: ++++++++++ end of initial bug #443249 description ++++++++++ CONTACT INFO (Name,Phone number): DEFECT DESCRIPTION: REPRODUCING PROCEDURES: EXPECTED BEHAVIOUR: ASSOCIATE SPECIFICATION: TEST PLAN REFERENCE: TOOLS AND PLATFORMS USED: USER IMPACT: REPRODUCING RATE: For FT PR, Please list reference mobile's behavior:
Comment 3•12 years ago
|
||
If I were to guess, they are probably using embedded h264 content. If that's true, then it's expected you'll get the error you are seeing in 1.01. You shouldn't get that error in 1.1, however. If my theory is correct that this is embedded h264 content, then this is likely an evangelism bug.
Updated•12 years ago
|
Component: Gaia → Mobile
Product: Boot2Gecko → Tech Evangelism
Version: unspecified → Trunk
Comment 5•12 years ago
|
||
Note that this isn't an app-specific issue - you can reproduce this on m.accuweather.com easily.
Comment 6•12 years ago
|
||
(In reply to Jason Smith [:jsmith] from comment #3) > If my theory is correct that this is embedded h264 content, then this is > likely an evangelism bug. I'm confused by this comment. A site can embed h.264 content. AFAIK, the limitation is not with the site but with our platform. What exactly are we going to ask of the site here? To implement a code path specific for Firefox OS? If so, that's not a very standard or scalable solution.
Comment 7•12 years ago
|
||
(In reply to Lawrence Mandel [:lmandel] from comment #6) > (In reply to Jason Smith [:jsmith] from comment #3) > > If my theory is correct that this is embedded h264 content, then this is > > likely an evangelism bug. > > I'm confused by this comment. A site can embed h.264 content. AFAIK, the > limitation is not with the site but with our platform. What exactly are we > going to ask of the site here? To implement a code path specific for Firefox > OS? If so, that's not a very standard or scalable solution. The issue is specific to FF OS, but solving this problem should be able to be done through feature detection. Isn't there a way to do feature detection to figure out if you can play the media content for a certain MIME type? Chris - Do you know? Doesn't CanPlayType do this on a HTMLMediaElement?
Flags: needinfo?(chris.double)
Comment 8•12 years ago
|
||
OK. That makes sense. I had read your comment as a suggesting that we fix the video by getting the video to play - say by using a Firefox OS specific intent. I'm still not convinced the fixing a site's fallbacks or error detection is a good use of our time as there are bigger fish to fry. Here's a very timely post by Christian Heilmann about HTML5 multimedia fallbacks: http://christianheilmann.com/2013/04/21/showing-multimedia-fallback-content-when-no-supported-source-is-found/
Flags: needinfo?(chris.double)
Comment 9•12 years ago
|
||
Yes, the issue is the browser pre 1.1 can't play H.264 videos. Only privileged apps can.
Comment 10•12 years ago
|
||
(In reply to Lawrence Mandel [:lmandel] from comment #8) > OK. That makes sense. I had read your comment as a suggesting that we fix > the video by getting the video to play - say by using a Firefox OS specific > intent. I'm still not convinced the fixing a site's fallbacks or error > detection is a good use of our time as there are bigger fish to fry. The exception in this case is the fact that this is a preinstalled app on device as well, so anyone who buys a FF OS device will likely hit this issue. The quality requirements for these particular apps has been high, so we've been less tolerant of failing to show videos, even. But yeah, I don't think this is high priority to our compat team - this should be handled by the app review guys. I'm going to bounce this over to Gaia again treating this now as a partner app bug, since this is not important to the compat team right now.
Component: Mobile → Gaia
Flags: needinfo?(adora)
Product: Tech Evangelism → Boot2Gecko
Version: Trunk → unspecified
Comment 11•12 years ago
|
||
WebM or Ogv videos should play fine on those devices (depending on size and quality). I don't know the details of the accweather videos in that regard.
Assignee | ||
Updated•12 years ago
|
Assignee: nobody → adora
Updated•12 years ago
|
Whiteboard: [apps watch list1]
Updated•12 years ago
|
Component: Gaia → Preinstalled B2G Apps
Product: Boot2Gecko → Tech Evangelism
Version: unspecified → Trunk
Updated•12 years ago
|
Status: NEW → ASSIGNED
Updated•12 years ago
|
Blocks: b2g-accuweather
Comment 14•12 years ago
|
||
Accuweather has disabled videos in their app for FFOS. Waiting for h.264 support to be enabled. @Lisa- Can you confirm that videos are no longer being presented to the user?
Comment 15•12 years ago
|
||
Thomas - Do you know if videos are selectively disabled via feature detection or more permanently disabled? In the latter case, we should suggest feature detection so that Accuweather continues to function as expected on Firefox OS v1.0.1 devices after v1.1 is released.
Assignee | ||
Comment 16•12 years ago
|
||
Fix not verified, I still see a section under "News and Videos" that contains videos. Did a fresh install of the app, so nothing should have been cached on my side. Thomas, are you sure the fix has been deployed?
Flags: needinfo?(telin)
Comment 17•12 years ago
|
||
I'm communicating with Accuweather now. I was told it had been deployed but i'll double check.
Flags: needinfo?(telin)
Updated•12 years ago
|
Flags: needinfo?(telin)
Assignee | ||
Comment 18•12 years ago
|
||
This has been resolved. The section heading still says News and Video, but all videos have been filtered out.
Status: ASSIGNED → RESOLVED
Closed: 12 years ago
Flags: needinfo?(telin)
Resolution: --- → FIXED
Updated•6 years ago
|
Product: Tech Evangelism → Tech Evangelism Graveyard
You need to log in
before you can comment on or make changes to this bug.
Description
•