If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

Using touch screen, can't scroll on any google pages. Text is always selected

RESOLVED INCOMPLETE

Status

()

Core
Graphics
RESOLVED INCOMPLETE
4 years ago
3 years ago

People

(Reporter: Henry Sinn, Unassigned)

Tracking

23 Branch
x86_64
Windows 8
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

4 years ago
Created attachment 748498 [details]
Capture.JPG

User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0; MASPJS)

Steps to reproduce:

Touch the screen to scroll up or down in any Google site [search, maps, gmail, etc] Using Nightly 23.0a1 (2013-04-29)


Actual results:

Text is always selected


Expected results:

Page should move up or down [scroll]. No issue with other browsers.
(Reporter)

Updated

4 years ago
Component: Untriaged → Search

Comment 1

4 years ago
Did it use to work in previous nightlies?
Component: Search → Untriaged
Keywords: regressionwindow-wanted

Updated

4 years ago
Flags: needinfo?(mail)
(Reporter)

Comment 2

4 years ago
(In reply to Loic from comment #1)
> Did it use to work in previous nightlies?

No, Never
Flags: needinfo?(mail)

Updated

4 years ago
Component: Untriaged → Graphics
Product: Firefox → Core
Could you please update your GPU driver?

Could you please also try the following, to see if you still reproduce the issue :

1) try this with a clean profile: http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

2) running in Safe mode: http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Comment 4

4 years ago
It could be an issue with touch screens on Win 8.
(Reporter)

Comment 5

4 years ago
(In reply to Manuela Muntean [:Manuela] [QA] from comment #3)
> Could you please update your GPU driver?
> 
> Could you please also try the following, to see if you still reproduce the
> issue :
> 
> 1) try this with a clean profile:
> http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles
> 


Tried [without backing up old profile - Ooops] - no result


> 2) running in Safe mode:
> http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode
(Reporter)

Comment 6

4 years ago
(In reply to Manuela Muntean [:Manuela] [QA] from comment #3)
> Could you please update your GPU driver?
> 
> Could you please also try the following, to see if you still reproduce the
> issue :
> 
> 1) try this with a clean profile:
> http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles
> 
> 2) running in Safe mode:
> http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode

No results here either. Still selecting text.
(Reporter)

Comment 7

4 years ago
(In reply to Loic from comment #4)
> It could be an issue with touch screens on Win 8.

Yeeeeessss

It is. Not an issue using a mouse. Not using a mouse. Using my finger hence the problem. :-)
Henry, do you stll see this when using a current version?
Flags: needinfo?(mail)
Keywords: regressionwindow-wanted
Summary: Can't scroll on any google pages. Text is always selected → Using touch screen, can't scroll on any google pages. Text is always selected
Whiteboard: [closeme 2014-10-10]

Comment 9

3 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(mail)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2014-10-10]
You need to log in before you can comment on or make changes to this bug.