Using touch screen, can't scroll on any google pages. Text is always selected

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
6 years ago
4 years ago

People

(Reporter: mail, Unassigned)

Tracking

23 Branch
x86_64
Windows 8
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

6 years ago
Created attachment 748498 [details]
Capture.JPG

User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0; MASPJS)

Steps to reproduce:

Touch the screen to scroll up or down in any Google site [search, maps, gmail, etc] Using Nightly 23.0a1 (2013-04-29)


Actual results:

Text is always selected


Expected results:

Page should move up or down [scroll]. No issue with other browsers.
(Reporter)

Updated

6 years ago
Component: Untriaged → Search

Comment 1

6 years ago
Did it use to work in previous nightlies?
Component: Search → Untriaged
Keywords: regressionwindow-wanted

Updated

6 years ago
Flags: needinfo?(mail)
(Reporter)

Comment 2

6 years ago
(In reply to Loic from comment #1)
> Did it use to work in previous nightlies?

No, Never
Flags: needinfo?(mail)

Updated

6 years ago
Component: Untriaged → Graphics
Product: Firefox → Core
Could you please update your GPU driver?

Could you please also try the following, to see if you still reproduce the issue :

1) try this with a clean profile: http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

2) running in Safe mode: http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Comment 4

6 years ago
It could be an issue with touch screens on Win 8.
(Reporter)

Comment 5

6 years ago
(In reply to Manuela Muntean [:Manuela] [QA] from comment #3)
> Could you please update your GPU driver?
> 
> Could you please also try the following, to see if you still reproduce the
> issue :
> 
> 1) try this with a clean profile:
> http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles
> 


Tried [without backing up old profile - Ooops] - no result


> 2) running in Safe mode:
> http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode
(Reporter)

Comment 6

6 years ago
(In reply to Manuela Muntean [:Manuela] [QA] from comment #3)
> Could you please update your GPU driver?
> 
> Could you please also try the following, to see if you still reproduce the
> issue :
> 
> 1) try this with a clean profile:
> http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles
> 
> 2) running in Safe mode:
> http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode

No results here either. Still selecting text.
(Reporter)

Comment 7

6 years ago
(In reply to Loic from comment #4)
> It could be an issue with touch screens on Win 8.

Yeeeeessss

It is. Not an issue using a mouse. Not using a mouse. Using my finger hence the problem. :-)

Comment 8

4 years ago
Henry, do you stll see this when using a current version?
Flags: needinfo?(mail)
Keywords: regressionwindow-wanted
Summary: Can't scroll on any google pages. Text is always selected → Using touch screen, can't scroll on any google pages. Text is always selected
Whiteboard: [closeme 2014-10-10]

Comment 9

4 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Flags: needinfo?(mail)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2014-10-10]
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