871213 - Using touch screen, can't scroll on any google pages. Text is always selected

Status: RESOLVED INCOMPLETE

Description

[Henry Sinn]

Created attachment 748498 [details]
Capture.JPG

User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0; MASPJS)

Steps to reproduce:

Touch the screen to scroll up or down in any Google site [search, maps, gmail, etc] Using Nightly 23.0a1 (2013-04-29)


Actual results:

Text is always selected


Expected results:

Page should move up or down [scroll]. No issue with other browsers.

Comment 1

[Loic]

Did it use to work in previous nightlies?

Comment 2

[Henry Sinn]

(In reply to Loic from comment #1)
> Did it use to work in previous nightlies?

No, Never

Comment 3

[Manuela Muntean [Away]]

Could you please update your GPU driver?

Could you please also try the following, to see if you still reproduce the issue :

1) try this with a clean profile: http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

2) running in Safe mode: http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Comment 4

[Loic]

It could be an issue with touch screens on Win 8.

Comment 5

[Henry Sinn]

(In reply to Manuela Muntean [:Manuela] [QA] from comment #3)
> Could you please update your GPU driver?
> 
> Could you please also try the following, to see if you still reproduce the
> issue :
> 
> 1) try this with a clean profile:
> http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles
> 


Tried [without backing up old profile - Ooops] - no result


> 2) running in Safe mode:
> http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode

Comment 6

[Henry Sinn]

(In reply to Manuela Muntean [:Manuela] [QA] from comment #3)
> Could you please update your GPU driver?
> 
> Could you please also try the following, to see if you still reproduce the
> issue :
> 
> 1) try this with a clean profile:
> http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles
> 
> 2) running in Safe mode:
> http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode

No results here either. Still selecting text.

Comment 7

[Henry Sinn]

(In reply to Loic from comment #4)
> It could be an issue with touch screens on Win 8.

Yeeeeessss

It is. Not an issue using a mouse. Not using a mouse. Using my finger hence the problem. :-)

Comment 8

[Wayne Mery (:wsmwk, NI for questions)]

Henry, do you stll see this when using a current version?

Comment 9

[Phoenix]

Resolved per whiteboard