874432 - online contact list not correct

Status: RESOLVED INCOMPLETE

(Chat Core :: XMPP, defect)

Description

[Max Waterman]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:21.0) Gecko/20100101 Firefox/21.0 (Beta/Release)
Build ID: 20130512194445

Steps to reproduce:

I configured the 'Chat' component of Thunderbird with Gtalk and a few other accounts.


Actual results:

A list of contacts is shown in the 'Online Contacts' list. I have my phone (HTC One X) next to me. After a while, on my phone, I can see a contact come online, but the contact does not come online in TB. Only after restarting TB does the contact come online.


Expected results:

The contact should also come online without having to restart TB - if it is a matter of time, then it should happen more quickly (or be configurable as to how often it is checked).

Comment 1

[Patrick Cloke [:clokep]]

Do you see any errors in the Error Console that seem related to this?

Comment 2

[Max Waterman]

I don't see anything - I'll keep an eye out for this in future and add here if I see anything relevant.

Comment 3

[Max Waterman]

OK, I have the problem again today, and I see this error :

Timestamp: 05/21/2013 04:33:54 PM
Error: [Exception... "'TypeError: item is undefined' when calling method: [nsIObserver::observe]"  nsresult: "0x8057001c (NS_ERROR_XPC_JS_THREW_JS_OBJECT)"  location: "JS frame :: resource:///modules/jsProtoHelper.jsm :: <TOP_LEVEL> :: line 413"  data: no]
Source File: resource:///modules/xmpp-xml.jsm
Line: 398

same error from different files...mostly jsProtoHelper.jsm:413, but also xmpp-xml.jsm:398 (though the error is exactly as above.

Hope this helps.

Comment 4

[Florian Quèze [:florian]]

There's a similar error mentioned in bug 790539. But I thought at the time it was related to the IRC list of participants.

Comment 5

[Max Waterman]

Well, I use several protocols...but the actual person I notice it with most is on gtalk, though the other day it was someone on XMPP (is that what GTalk uses also? wikipedia suggests it is)...

Comment 6

[aleth [:aleth]]

Does this still happen with a current daily build? (Yes, gtalk uses JS-XMPP behind the scenes.)

Comment 7

[Max Waterman]

sorry, I've no idea. I've long since given up on mozilla, unfortunately. Thanks for asking though.