Closed
Bug 874615
Opened 11 years ago
Closed 11 years ago
[B2G] [Leo] [Camera] [Gallery] Leo unable to read SD card
Categories
(Firefox OS Graveyard :: Gaia::Camera, defect)
Tracking
(blocking-b2g:leo+, b2g18+)
People
(Reporter: amaxwell, Assigned: hkoka)
References
Details
(Keywords: regression)
Attachments
(2 files)
Description: With an SD card in device, the user is unable to enter Gallery or Camera app due to not being able to read memory card. Repro Steps: 1) Flash to Build ID: 20130521070208 2) With SD card in camera, enter Gallery or Camera app. Actual: "No Memory Card"; "Insert a memory card to use this app" appears. Expected: User is able to enter Gallery or Camera app. Environmental Variables Leo Version v1.1 Platform Version 18.0 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/762354023009 Gaia: c51082d92f18c4c7cdbc4f96c977be735500562a Notes: Repro frequency: 3/3, 100% Q Analysts Test Team Priority: Pri 2 See attached: log.txt for LogCat Blocks Sanity test; Request escalation to Pri 2
Comment 2•11 years ago
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This seems to be working fine now. I was able to take camera photos and save both to the internal and external sdcard and view both in gallery. I'm going to assume that this was fixed by one of the other device storage bugs (most likely bug 8782800)
Status: NEW → RESOLVED
Closed: 11 years ago
Flags: needinfo?(dhylands)
Resolution: --- → WORKSFORME
Comment 3•11 years ago
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Err most likely bug 872800
tracking-b2g18:
--- → +
Comment 4•11 years ago
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Still repros on Leo 1.1 mozilla RIL. Attempting to access the camera and gallery shows the "No memory card found. Insert a memory card to take pictures" page. Also, attempting to access the Media Storage in the Settings menu will show the message "No storage found". Build ID: 20130530070208 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/09ac1fd2959c Gaia: 1cca9324d4444ad28c6fa99875e17abf7e8230be Version #: 18.0
Status: RESOLVED → REOPENED
blocking-b2g: --- → leo?
Resolution: WORKSFORME → ---
Comment 5•11 years ago
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OK - I'll do a 1.1 build and test there.
Comment 6•11 years ago
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We'll assume this bug report is valid, and leo+ in the meantime.
blocking-b2g: leo? → leo+
Keywords: regression
I can't reproduce after flashing the device with the following: leo base build: 7i ril: AU_LINUX_GECKO_ICS_STRAWBERRY.01.01.00.019.111 gecko : fe01a25875349894a3e26d288e979dba22d4a7db gaia : e7fd566656c3ad01fff04270b973f3e23d006c31 I think there's something odd with the releng build, we're still investigating the difference.
Flags: needinfo?(nhirata.bugzilla)
Updated•11 years ago
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blocking-b2g: leo+ → leo?
Comment 9•11 years ago
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I also just built a 1.1 build, and was able to take photos and store to both the internal and external sdcard. I also just flashed my leo phone with the v07j image prior to flashing the 1.1 gecko/gaia onto it.
Comment 10•11 years ago
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I cannot reproduce this bug with Inari on the same version: Build ID: 20130530070208 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/09ac1fd2959c Gaia: 1cca9324d4444ad28c6fa99875e17abf7e8230be Version #: 18.0.. BTW, if Settings app also shows "No storage found", Gallery and Camera should not find the sdcard, too. ckreinbring, Is it possible to make a video of this bug for us??
Flags: needinfo?(ckreinbring)
Updated•11 years ago
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Assignee: nobody → johu
Reporter | ||
Comment 11•11 years ago
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Ref comment 10: Is it possible to make a video of this bug for us?? Can you specify what you need for video that a snap shot could not capture?
Comment 12•11 years ago
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Allen, Everyone knows the screenshot looks like. But the key thing is who it happened. We had tried the STR provided by ckreinbring and didn't got the error. If he can do it on his device with video captured, that may help.
Comment 13•11 years ago
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Attaching a video of the bug as performed on the Leo 1.1 mozilla RIL, the only device that the bug has been found on. Build ID: 20130611074722 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/8d0562d20324 Gaia: 8c64e19b82d4e0490a7780232d3d6bd07d0ba9ec Platform Version: 18.0
Flags: needinfo?(ckreinbring)
Comment 14•11 years ago
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When I build a MozBuild ROM of v1.1 leo by myself from source. This problem did not happen.
Reporter | ||
Comment 15•11 years ago
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This issue is still occurring on the official build using; https://pvtbuilds.mozilla.org/pvt/mozilla.org/b2gotoro/nightly/mozilla-b2g18-leo/2013/06/2013-06-12-07-02-10/ Please flash using above link and press camera, gallery, or music player. Moz ril Build ID: 20130612070210 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/b4f8f0a288ca Gaia: 547db47241459b5944ba40bacc94b15977d8a02e If this issue is still not occurring for you please link me to the working build. you have, so we may test it.
Flags: needinfo?(johu)
Comment 16•11 years ago
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OK - I can reproduce the problem using the image that you referenced. Wifi also doesn't seem to be working in that image either. It appears that the backup-leo directory used to create that build is stale, and needs to be updated. It also appears that the kernel included with that image is also stale. For example: 2102 >adb shell cat /proc/version Linux version 3.0.21-perf-gc87a021-00003-g85b1273 (email@removed.com) (gcc version 4.4.3 (GCC) ) #1 PREEMPT Thu Apr 25 16:46:21 KST 2013 Using a base image that works (V08c) (i.e. this bug doesn't happen), I see: 2096 >adb shell cat /proc/version Linux version 3.0.21-perf-g630222d (email@removed.com) (gcc version 4.4.3 (GCC) ) #4 PREEMPT Sat Jun 8 00:05:44 KST 2013
Comment 17•11 years ago
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If both the SD card and WiFi stop working, that could be a bug in the SDIO driver.
Comment 18•11 years ago
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Yeah - both work fine for me as well - if I use a recent base image V07i or V08c But the pvt builds are using something old where sd and wifi are broken.
Comment 19•11 years ago
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(In reply to Allen Maxwell from comment #15) > This issue is still occurring on the official build using; > https://pvtbuilds.mozilla.org/pvt/mozilla.org/b2gotoro/nightly/mozilla-b2g18- > leo/2013/06/2013-06-12-07-02-10/ > > Please flash using above link and press camera, gallery, or music player. > Moz ril Build ID: 20130612070210 > Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/b4f8f0a288ca > Gaia: 547db47241459b5944ba40bacc94b15977d8a02e How are you flashing your leo phones when usiing the pvt build?
Flags: needinfo?(amaxwell)
Comment 20•11 years ago
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Thanks Dave. I think this is not a gaia bug. I can't help with it. De-assign myself.
Assignee: johu → nobody
Flags: needinfo?(johu)
Comment 21•11 years ago
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Who can update the pvt builds to use a newer base image, as per comment 18 ?
Flags: needinfo?(lsblakk)
Comment 22•11 years ago
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I updated it last week.
Comment 23•11 years ago
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Over to Hema for reassignment.
Assignee: nobody → hkoka
Flags: needinfo?(lsblakk)
Updated•11 years ago
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Assignee: hkoka → mshiao
Comment 24•11 years ago
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As far as I can tell this is just a configuration issue (image not being flashed properly) and is caused by a mismatch between the base software on the phone and gecko.
Comment 25•11 years ago
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Flash latest https://pvtbuilds.mozilla.org/pvt/mozilla.org/b2gotoro/nightly/mozilla-b2g18-leo/2013/06/2013-06-19-16-06-17/ Build ID: 20130619160617 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/3e144cc723d3 Gaia: 258db40f9850558638c0fb3addbe7a203cbb14c4 Issue still exists.
Comment 26•11 years ago
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Not likely a gaia bug. Everything working normal with latest gaia and production build Gaia: c74d0ee0692de0171af7b3a3f28b640a3f4fbec1 Removing myself and reassigning to Hema for reassignment.
Assignee: mshiao → hkoka
Comment 27•11 years ago
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(In reply to Mark Shiao from comment #25) > Flash latest > https://pvtbuilds.mozilla.org/pvt/mozilla.org/b2gotoro/nightly/mozilla-b2g18- > leo/2013/06/2013-06-19-16-06-17/ Flash latets using what base image on the leo phone? Which technique is being used to flash the phone?
Comment 28•11 years ago
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(In reply to Dave Hylands [:dhylands] (PTO back July 2) from comment #27) > (In reply to Mark Shiao from comment #25) > > Flash latest > > https://pvtbuilds.mozilla.org/pvt/mozilla.org/b2gotoro/nightly/mozilla-b2g18- > > leo/2013/06/2013-06-19-16-06-17/ > > Flash latets using what base image on the leo phone? > Which technique is being used to flash the phone? Hi Dave, I'll get back to you on the base image since I borrowed the device for testing and the owner isn't in yet. As for technique, I used the typical flash.sh. Should I be using a different technique? Thanks, Mark
Comment 29•11 years ago
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(In reply to Mark Shiao from comment #28) > (In reply to Dave Hylands [:dhylands] (PTO back July 2) from comment #27) > > (In reply to Mark Shiao from comment #25) > > > Flash latest > > > https://pvtbuilds.mozilla.org/pvt/mozilla.org/b2gotoro/nightly/mozilla-b2g18- > > > leo/2013/06/2013-06-19-16-06-17/ > > > > Flash latets using what base image on the leo phone? > > Which technique is being used to flash the phone? > > Hi Dave, > > I'll get back to you on the base image since I borrowed the device for > testing and the owner isn't in yet. As for technique, I used the typical > flash.sh. Should I be using a different technique? Yes. Specifically for the leo devices we should be flashing them with a recent leo image (I see v08e was just made available). I saw some instructions posted to the internal list that suggested we should be using https://pvtbuilds.mozilla.org/pvt/mozilla.org/b2g_ril/leo-mozilla-b2g18-20130621070212-ril01.01.00.019.133.zip and running the fullflash_gecko_ril_gaia from inside the b2g-distro folder. For whatever reason, the pvt builds that you're linking to are using files from an old, imcompatible base image. You can still use the gaia.zip and b2g-18.0.en-US.android-arm.tar.gz (aka gecko) from those directories, but using flash.sh will cause a bad mix of base image and new gecko. In either case, after using ./flash.sh then phone will need to be reimaged with a recent leo base image (since running ./flash.sh essentially restores an old base image)
Comment 30•11 years ago
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Does not repro on Leo 1.1 mozilla RIL. Resolving as Worksforme. Build ID: 20130624070224 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/62049a1c5d36 Gaia: 885b874029d8143035765ae903c147a9415fcc52 Platform Version: 18.1 Firmware Version: D300-08e
Status: REOPENED → RESOLVED
Closed: 11 years ago → 11 years ago
Flags: needinfo?(amaxwell)
Resolution: --- → WORKSFORME
Comment 31•11 years ago
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I'm not sure this should be WORKSFORME, I actually reproduced this issue yesterday evening with Vivien, on a Leo image from yesterday. Symptoms were quite similar, and there was two issues: - /mnt/extsdcard missing - settings disable sdcard configuration when sdcard (reported as unavailable) and extsdcard missing
Comment 32•11 years ago
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I'm unable to reproduce after flashing via David.
Comment 33•11 years ago
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Hello, i am using the latest geekpshone 1.1 image and this problem is happening on keon.
Comment 34•11 years ago
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(In reply to daniel neis from comment #33) > Hello, > > i am using the latest geekpshone 1.1 image and this problem is happening on > keon. I would expect this to happen on a keon. The only place it has to store files is on the sdcard. This bug was reported on a leo, which has both internal and external storage areas. So if the external storage area is removed, then gallery, etc should still be able to use the internal storage area.
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Description
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