879714 - CC payment failure - this payment could not be processed "Durango"

Status: VERIFIED INCOMPLETE

(Marketplace Graveyard :: Payments/Refunds, defect, P1)

Description

[eder]

Attachment: CC_"Sorry, this payment could not be processed- please try again later"

steps to reproduce:


1- Log in to Marketplace;

2- Search for paid App with pricetier80 or price tier90

3- Click the button with price to start the purchase;

4- At the payment screen, select the CC payment;

5- Fulfill all CC infos: number, expired date and secuity number;

6- Click to buy.


Expected behavior:

The purchase with CC is completed without any problem.

Observed behavior: The device displays a error message: "Sorry, this payment could not be processed- please try again later"

Comment 1

[eder]

Attachment: screenshot_CC failure

Comment 2

[Wil Clouser [:clouserw]]

Bango is testing a fix for this right now, hopefully in test tomorrow morning.

Comment 3

[eder]

Attachment: The device displays a error message: "Sorry, this payment could not be processed- please try again later"_1.0.1

Comment 4

[eder]

Attachment: error message: "Sorry, this payment could not be processed- please try again later"_1.0.1_MP_dev

Comment 5

[Andy McKay]

Price tier 90 doesn't have a value in zloty yet, not sure what it should be. When we get the values for these tiers, will add them in.

Comment 6

[David Bialer [:dbialer]]

Price Point 90 57.99 zł
Price Point 100 77.49 zł
Price Point 110 96.99 zł
Price Point 1200 116.49 zł

Comment 7

[Andy McKay]

These price points are entered. Let's try and again and see what happens. And let's open a new bug please.

Comment 8

[Andy McKay]

Please don't re-open without any new information.

As far as I can tell there is nothing on our end in this, the error is occuring on Bangos end, last request being to:

POST /_/ws/DirectBilling.asmx/ValidateCreditCardForUser

Comment 9

[Steve Ruston]

is this open or closed? Vikas please retest and make sure the price for credit card tests are about $0.99 (in local equivalent)

Comment 10

[Vikas Nanda]

This issue is no longer occurring.