884460 - If the user purchases an app on MP Stage using carrier billing they will receive the error message "received bango error"

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect)

Description

[Vikas Nanda]

Attachment: Purchasing app over MP Stage

steps to reproduce:

1. Start MP Stage. 
2. Search for a paid application. 
3. Select buy 
4. Notice the error message "received bango error"

expected behavior:
The payment should go through and the user should be able to install the application.

observed behavior:
The user receives the error message "received bango error"

Comment 1

[Vikas Nanda]

FW version: Boot2Gecko 1.0.1.0-prerelease
MP: MP Stage
Region:Poland

Comment 2

[Vikas Nanda]

Attachment: bango error

Comment 3

[Kumar McMillan [:kumar]]

Keir, any ideas on why this cell data payment from Poland is failing in Bango prod? Error info:

Jun 18 11:06:13 localhost6.localdomain: [178.180.144.116] w.bango:INFO Bango error: <QueryDict: {u'BillingConfigurationId': [u'17824600'], u'ResponseCode': [u'NOT_SUPPORTED'], u'P': [u''], u'Currency':
[u'PLN'], u'BangoUserId': [u'1820615515'], u'MerchantTransactionId': [u'webpay:c6f6fcf8-8b93-40a1-85c1-c02aae6792a5'], u'MozSignature': [u'8af2767a244105483dfef7e8d6d19a9e94b859b7c2a1e8accaff7630e2a584e
1'], u'ResponseMessage': [u'The user or operator (e.g. MVNO) is not supported by the biller'], u'BangoTransactionId': [u'0'], u'TransactionMethods': [u''], u'Price': [u'0.99'], u'Network': [u'POL_ERA']

Comment 4

[Vikas Nanda]

Example application which I tried to purchase https://marketplace.allizom.org/app/pricepoint1-010/

Comment 5

[Kumar McMillan [:kumar]]

Vikas was this done on WiFi or over the cell network?

Comment 6

[Kumar McMillan [:kumar]]

Tom says this could be a header enrichment bug that was fixed last night. Please re-test it and let us know if it still fails.

Comment 7

[Vikas Nanda]

Kumar, I was able to purchase applications yesterday evening and earlier this morning over MP Stage. Now however each time I purchase an application using carrier billing I receive the error message "Sorry, there was a problem. Please try again later"

If I try purchasing using credit card I receive the message:
"Sorry, this payment could not be processed. Please try again later"

Comment 8

[Keir Kettle]

The original issue is now resolved.

Comment 9

[Victor Carciu]

Verified as fixed after talking with Vikas who tested live on Poland