Closed Bug 884460 Opened 10 years ago Closed 10 years ago

If the user purchases an app on MP Stage using carrier billing they will receive the error message "received bango error"

Categories

(Marketplace Graveyard :: Payments/Refunds, defect)

Other
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(Not tracked)

VERIFIED FIXED
2013-06-27

People

(Reporter: vikas.nanda, Assigned: keir)

References

Details

Attachments

(2 files)

steps to reproduce:

1. Start MP Stage. 
2. Search for a paid application. 
3. Select buy 
4. Notice the error message "received bango error"

expected behavior:
The payment should go through and the user should be able to install the application.

observed behavior:
The user receives the error message "received bango error"
FW version: Boot2Gecko 1.0.1.0-prerelease
MP: MP Stage
Region:Poland
Attached image bango error
Keir, any ideas on why this cell data payment from Poland is failing in Bango prod? Error info:

Jun 18 11:06:13 localhost6.localdomain: [178.180.144.116] w.bango:INFO Bango error: <QueryDict: {u'BillingConfigurationId': [u'17824600'], u'ResponseCode': [u'NOT_SUPPORTED'], u'P': [u''], u'Currency':
[u'PLN'], u'BangoUserId': [u'1820615515'], u'MerchantTransactionId': [u'webpay:c6f6fcf8-8b93-40a1-85c1-c02aae6792a5'], u'MozSignature': [u'8af2767a244105483dfef7e8d6d19a9e94b859b7c2a1e8accaff7630e2a584e
1'], u'ResponseMessage': [u'The user or operator (e.g. MVNO) is not supported by the biller'], u'BangoTransactionId': [u'0'], u'TransactionMethods': [u''], u'Price': [u'0.99'], u'Network': [u'POL_ERA']
Assignee: nobody → keir
Example application which I tried to purchase https://marketplace.allizom.org/app/pricepoint1-010/
Vikas was this done on WiFi or over the cell network?
Tom says this could be a header enrichment bug that was fixed last night. Please re-test it and let us know if it still fails.
Kumar, I was able to purchase applications yesterday evening and earlier this morning over MP Stage. Now however each time I purchase an application using carrier billing I receive the error message "Sorry, there was a problem. Please try again later"

If I try purchasing using credit card I receive the message:
"Sorry, this payment could not be processed. Please try again later"
The original issue is now resolved.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → FIXED
Verified as fixed after talking with Vikas who tested live on Poland
Status: RESOLVED → VERIFIED
Target Milestone: --- → 2013-06-27
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