888733 - m.crunchyroll.com can’t play a video

Status: RESOLVED WONTFIX

(Web Compatibility :: Site Reports, defect)

Description

[efrat]

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.116 Safari/537.36

Steps to reproduce:

Browsed to "http://m.crunchyroll.com" from Gaia browser

Tested on device: 
Model: ZTE Open
OS version: 1.0.1.0-prerelease
Firmware: V1.01.00.01.019.111
Platform:18.0
Build identifier:20130522003459


Actual results:

Browser start to upload the video and then crashes, followed by this error message: 
"A plugin is needed to display this content."



Expected results:

The web page should have been displayed correctly for mobile 
Displays correctly on Firefox for Android and Chrome for Android

Comment 1

[Ada [:adalucinet]]

Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:25.0) Gecko/20130717 Firefox/25.0

It WFM with latest Nightly (Build ID: 20130717030207) on desktop.

Comment 2

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

This is in 1.0.1 prerelease; this doesn't work in browser until 1.1 ( bug 871485 ) and should have a change in the user agent for 1.0.1

Comment 3

[Hallvord R. M. Steen [:hallvors]]

If spoofing as iPhone, the site requests that you download an app to view the video. If not, it serves Flash.

Here's their "video player" markup for iPhone UA:

  <div style="width: 260px; margin: 20px auto;">
    <div>
      Please <a href="https://itunes.apple.com/us/app/crunchyroll/id329913454" style="color:#Ff8800">download the Crunchyroll app</a> to view this video.    </div>
    <div style="margin-top: 30px;">
      If you already have the latest app, <a href="crunchyroll://playmedia/617555" style="color:#Ff8800">click here to watch this video</a>!    </div>
  </div>

Comment 4

[Hallvord R. M. Steen [:hallvors]]

We can contact them to suggest that they re-think their approach and add non-Flash video to their website. This is probably a bit of an undertaking though.

Comment 5

[Hallvord R. M. Steen [:hallvors]]

also, crunchyroll doesn't forward FirefoxOS to m.crunchyroll by default. I guess the other problems need fixing first, though.

Comment 6

[Adam Stevenson [:adamopenweb]]

To add, Android browsers both recommend the Android app as well.

Comment 7

[Karl Dubost💡 :karlcow]

Let's close it.
Rationale: they seem to be only interested by flash/app Web development. They do not propose a Web version of their videos.

Reopen if there is an interop issue with other devices working in HTML only.