890521 - Cannot 'Checkout' on dominos.com

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[jdgoodrichjr]

Attachment: screenshot of post-Chocolate-Lava-Cake-prompt

User Agent: HTTP/1.1
Build ID: 20130618035212

Steps to reproduce:

Open a new tab.
Browsed to www.dominos.com.
Signed in.
Added a coupon (2 items, 5.99; followed their wizards for a pizza and pasta dish).
Clicked 'Checkout' button.


Actual results:

Got a prompt asking if I wanted to add Chocolate Lava cakes (normal).
I clicked 'No, take me to checkout.'
I was returned to the ordering menu.
I proceeded to do the exact steps with Google Chrome (latest as of writeup), and got the expected behavior.
I created this bug.
I then finished ordering food in Google Chrome.


Expected results:

I should have been pushed to the review order page.

Comment 1

[Loic]

WFM, when I click on 'Checkout' then I decline to add Chocolate Lava cakes, I'm redirected to the review order.

Could you test with a clean profile, please:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[jdgoodrichjr]

Prior to retrying with a clean profile, I reset the general.useragent.override from 'HTTP/1.1' to blank (which, in a few minutes, was deleted from the prefs.js file in the normal profile). GMail resumed knowing that I had a modern browser again.

WFM with a clean profile.

Deleted the clean profile, and reused my profile, behavior persists.

Let me try again with a clean profile and changing the UA override to see if I get the same behavior.

BRB

Comment 3

[Loic]

Well, if you play with the UA, don't be surprised to get erratic behavior on various websites.
If that works with a fresh profile, there is nothing to fix in this case.

Comment 4

[jdgoodrichjr]

There may not be anything to fix with a new profile, but what happens if the old profile still doesn't get the Review Order screen with the general.useragent.override key no longer in the prefs.js?

Comment 5

[Loic]

Just reset your current profile.
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

If changing UA doesn't play nice with this website, so don't do it. There is some add-ons like User Agent Switcher to change the UA on the fly instead of modifying files of the profile.