It replaces bug 856445. Here is the breakdown per device over the last day: * 22.0: LGE LG-P970 7 LGE LG-P970h 2 * 23.0 Beta: LGE LG-P970h 9 LGE LG-P970 9 Signature eglMakeCurrent More Reports Search UUID f1d19e17-0c28-4fa4-b3ab-5becb2130709 Date Processed 2013-07-09 01:50:42.840794 Uptime 7 Last Crash 26 seconds before submission Install Age 337991 since version was first installed. Install Time 2013-07-05 03:57:19 Product FennecAndroid Version 23.0 Build ID 20130701142603 Release Channel beta OS Android OS Version 0.0.0 Linux 22.214.171.124+ #1 PREEMPT Mon Jan 2 14:42:50 IST 2012 armv7l lge/lge_bproj/bproj_sea-xxx:2.3. Build Architecture arm Build Architecture Info ARMv0 | None Crash Reason SIGSEGV Crash Address 0x17 App Notes AdapterDescription: 'Imagination Technologies -- PowerVR SGX 530 -- OpenGL ES 2.0 -- Model: LG-P970, Product: lge_bproj, Manufacturer: LGE, Hardware: lge' LGE LG-P970 lge/lge_bproj/bproj_sea-xxx:2.3.4/GRJ22/LG-P970-V20b.479621F1:user/release-keys Adapter Vendor ID Imagination Technologies Adapter Device ID PowerVR SGX 530 Android CPU ABI armeabi-v7a Android Manufacturer LGE Android Model LG-P970 Android Version 10 (REL) Frame Module Signature Source 0 libEGL.so eglMakeCurrent 1 libEGL.so eglReleaseThread 2 libxul.so mozilla::gl::GLContextEGL::MakeCurrentImpl(bool) gfx/gl/GLLibraryEGL.h 3 libxul.so mozilla::gl::GLContextEGL::Init() gfx/gl/GLContext.h 4 libxul.so mozilla::gl::GLContextEGL::CreateGLContext(mozilla::gfx::SurfaceCaps const&, mozilla::gl::GLContextEGL*, bool, void*, void*) gfx/gl/GLContextProviderEGL.cpp 5 libxul.so mozilla::gl::GLContextProviderEGL::CreateForWindow(nsIWidget*) gfx/gl/GLContextProviderEGL.cpp 6 libxul.so mozilla::layers::CompositorOGL::CreateContext() gfx/layers/opengl/CompositorOGL.cpp 7 libxul.so mozilla::layers::CompositorOGL::Initialize() gfx/layers/opengl/CompositorOGL.cpp 8 libxul.so mozilla::layers::LayerManagerComposite::Initialize() gfx/layers/composite/LayerManagerComposite.cpp 9 libxul.so mozilla::layers::CompositorParent::AllocPLayerTransaction(mozilla::layers::LayersBackend const&, unsigned long long const&, mozilla::layers::TextureFactoryIdentifier*) gfx/layers/ipc/CompositorParent.cpp 10 libxul.so mozilla::layers::PCompositorParent::OnMessageReceived(IPC::Message const&, IPC::Message*&) obj-firefox/ipc/ipdl/PCompositorParent.cpp 11 libxul.so mozilla::ipc::SyncChannel::OnDispatchMessage(IPC::Message const&) ipc/glue/SyncChannel.cpp 12 libxul.so mozilla::ipc::RPCChannel::OnMaybeDequeueOne() ipc/glue/RPCChannel.cpp 13 libxul.so RunnableMethod<IPC::ChannelProxy::Context, void (IPC::ChannelProxy::Context::*)(), Tuple0>::Run() ipc/chromium/src/base/tuple.h 14 libxul.so mozilla::ipc::RPCChannel::DequeueTask::Run() obj-firefox/dist/include/mozilla/ipc/RPCChannel.h 15 libxul.so MessageLoop::RunTask(Task*) ipc/chromium/src/base/message_loop.cc 16 libxul.so MessageLoop::DeferOrRunPendingTask(MessageLoop::PendingTask const&) ipc/chromium/src/base/message_loop.cc 17 libxul.so MessageLoop::DoWork() ipc/chromium/src/base/message_loop.cc 18 libxul.so base::MessagePumpDefault::Run(base::MessagePump::Delegate*) ipc/chromium/src/base/message_pump_default.cc 19 libxul.so MessageLoop::RunInternal() ipc/chromium/src/base/message_loop.cc 20 libxul.so MessageLoop::Run() ipc/chromium/src/base/message_loop.cc 21 libxul.so base::Thread::ThreadMain() ipc/chromium/src/base/thread.cc 22 libxul.so ThreadFunc ipc/chromium/src/base/platform_thread_posix.cc 23 libc.so __thread_entry 24 libc.so pthread_create More reports at: https://crash-stats.mozilla.com/report/list?product=FennecAndroid&signature=eglMakeCurrent
It's currently #2 top crasher in the first hours of 23.0.
Brad, do you or somebody on your team have one of these phones?
QA has one in Mountain View
I got a LG Optimus Black here, but it's running Android 4.0.4. It isnt crashing on startup, as the bug title says, so i'll try poking at the set of reported URLs that it's crashing on.
(In reply to Tony Chung [:tchung] from comment #4) > I got a LG Optimus Black here, but it's running Android 4.0.4. It isnt > crashing on startup, as the bug title says, so i'll try poking at the set of > reported URLs that it's crashing on. You need to install Gingerbread to make it crash on startup.
Waiting for more time to pass and stabilize the top crash list, qa testing on this phone, and whether there's been user outreach about this (needinfo on Tyler for that).
We have not had any user outreach on this, and honestly aren't 100% sure on how to do so (We don't collection crash emails on android ATM AFAIK and have no other way of discerning users reliably). What are we looking for here?
(In reply to Tyler Downer [:Tyler] from comment #7) > We have not had any user outreach on this, and honestly aren't 100% sure on > how to do so (We don't collection crash emails on android ATM AFAIK and have > no other way of discerning users reliably). What are we looking for here? Any comments in the Play Store as well as if we get traffic on sumo from Android users to the point where it might be worth it to put up a 'hot topic' article asking them if they're seeing this issue? Also perhaps we could alter the "What's New?" section in the Google Play store to say this is a known issue and provide a bug template short url or something where affected users could get in touch?
(In reply to Alex Keybl [:akeybl] from comment #6) > Waiting for more time to pass and stabilize the top crash list It's #6 top crasher three days after the release with many duplicates though (not surprising for a startup crash).
There are currently no ratings on the google play store for any of the 4 variants of the Black and Firefox 23. I don't see any feedback on input either, which isn't surprising seeing as users experiencing a startup crash would never even know about input. We will keep our eyes open but so far, there hasn't been any data.
Tony can you report back on your investigation with the reported URLs?
(In reply to firstname.lastname@example.org [:lsblakk] from comment #11) > Tony can you report back on your investigation with the reported URLs? we've tried testing this, but unfortunately our device is android 4.0.4 so these crashes dont happen. (i've tried testing the urls that kevin sent me). I am told these crashes on Android 2.3 (gingerbread), which we dont have. We've asked Erin to work with serviceNow team to request one and send to toronto
In bug 856445 we had crash issues with Android 4, so Kevin IIRC updated the device to that, so I guess that's why this device doesn't have GB any more. Too bad that now this problem shows up as an issue with the old system. :(
We're not doing a mobile 23.0.1 so this isn't tracking for 23 but I've added it to the known issues in the 23 notes.
No longer a top crash in recent/upcoming releases. Triage suspects this is because Android 2.3 LG Optimus Black users are no longer using Firefox. As sad as this is, it's not a flagship phone and can be deprioritized.
This crash is still being reported although these seems to be isolated to Gingerbread. Since we're dropping support for Gingerbread I'm going to close this as WONTFIX. Please reopen this bug report if you can reproduce the crash on a current Fennec version.