crash when trying to save an image



UI Design
17 years ago
9 years ago


(Reporter: Dan Naumov, Assigned: Blake Ross)



Firefox Tracking Flags

(Not tracked)





17 years ago
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.2+)
BuildID:    2001070204

Trying to save the textures found on this sites by using the right-click menu
results in a crash. See "Steps to Reproduce" and "Additional Information".

Reproducible: Always
Steps to Reproduce:
1. Go to
2. Left-Click on the red image to get a bigger preview of the image.
3. Right-Click on the bigger image and select "Save As".

Actual Results:  Mozilla crashed.

Expected Results:  A "Save As" dialog should've appeared.

This problem can be encounter all through the entire site. You can go to and pick any texture category and
trying to save the big preview of the texture image results in a crash.

I am using a talkback build, so I sent the talkback message as well.

Comment 1

17 years ago
I can confirm this crash with build 2001070204 on Windows 95. Talkback ID

Comment 2

17 years ago
Incident ID 32488449
Stack Signature COMDLG32.DLL + 0x650e (0x7fed650e) 6120fccb
Bug ID
Trigger Time 2001-07-03 15:18:14
User Comments Bugzilla Bug 89131 crash when trying to save an image
Build ID 2001070209
Product ID MozillaTrunk
Platform ID Win32
Stack Trace
COMDLG32.DLL + 0x650e (0x7fed650e)
COMDLG32.DLL + 0x2e89 (0x7fed2e89)
COMDLG32.DLL + 0x288b (0x7fed288b)
COMDLG32.DLL + 0x487a (0x7fed487a)
KERNEL32.DLL + 0x3663 (0xbff73663)
KERNEL32.DLL + 0x228e0 (0xbff928e0) 

Comment 3

17 years ago
from jago's talkback report:

Incident ID 32487440
Stack Signature comdlg32.dll + 0x7e8d (0x76b37e8d) 92187614
Bug ID
Trigger Time 2001-07-03 14:49:47
User Comments
Build ID 2001070209
Product ID MozillaTrunk
Platform ID Win32
Stack Trace
comdlg32.dll + 0x7e8d (0x76b37e8d)

Comment 4

17 years ago
XPApps? not sure who is responsible for calling the windows dialog.
Assignee: asa → blake
Component: Browser-General → XP Apps: GUI Features
Ever confirmed: true
QA Contact: doronr → sairuh
i can repro the crash on 2001.07.03.1x-trunk comm bits on winNT and mac.
interestingly, on linux [2001.07.03.16-trunk], i don't get a crash...i get as
far as the file picker for saving, it goes away after i click OK, but no file is
ever saved.

i'll check this on the branch.

not sure if this should go to event handling, or what. saari, jrgm, d'you know
who'd best own this?

Mac talkback report #32497798:

nsVoidArray::RemoveElement() [nsVoidArray.cpp, line 258] 
nsDeleteObserved::RemoveDeleteObserver() [nsDeleteObserver.cpp, line 78] 
nsMacEventDispatchHandler::SetDeactivated() [nsMacEventHandler.cpp, line 324] 
nsMacEventHandler::HandleActivateEvent() [nsMacEventHandler.cpp, line 1206] 
nsMacEventHandler::HandleOSEvent() [nsMacEventHandler.cpp, line 457] 
nsMacWindow::HandleOSEvent() [nsMacWindow.cpp, line 1151] 
nsMacMessageSink::DispatchOSEvent() [nsMacMessageSink.cpp, line 44] 
nsMacMessagePump::DispatchOSEventToRaptor() [nsMacMessagePump.cpp, line 956] 
nsMacMessagePump::DoActivate() [nsMacMessagePump.cpp, line 920] 
nsMacMessagePump::DispatchEvent() [nsMacMessagePump.cpp, line 420] 
nsMacMessagePump::DoMessagePump() [nsMacMessagePump.cpp, line 269] 
nsAppShell::Run() [nsAppShell.cpp, line 110] 
nsAppShellService::Run() [nsAppShellService.cpp, line 417] 
Netscape 6 + 0x694c (0x044d977c) 
Netscape 6 + 0x76d0 (0x044da500) 
Netscape 6 + 0x1c198 (0x044eefc8)

winNT talkback is the same as the ones reported by asa. i have a Macsbug stack
crawl...will add that soon.
Keywords: crash
OS: Windows 2000 → All
Hardware: PC → All
Macsbug info pretty similar:

 Calling chain using A6/R1 links
  Back chain  ISA  Caller
  00000000    PPC  044EEFC8  
  061137C0    PPC  044DA500  main+00130
  06113760    PPC  044D977C  main1(int, char**, nsISupports*)+00C1C
  06113430    PPC  06919CEC  nsAppShellService::Run()+00018
  061133F0    PPC  0678F310  nsAppShell::Run()+00048
  061133A0    PPC  0678FD60  nsMacMessagePump::DoMessagePump()+0003C
  06113350    PPC  06790388  nsMacMessagePump::DispatchEvent(int, EventRecord*)+
  06113300    PPC  067911CC  nsMacMessagePump::DoActivate(EventRecord&)+00068
  061132B0    PPC  06791328  
nsMacMessagePump::DispatchOSEventToRaptor(EventRecord&, GrafPort
  06113260    PPC  0678C934  nsMacMessageSink::DispatchOSEvent(EventRecord&, 
  06113220    PPC  06787628  nsMacWindow::HandleOSEvent(EventRecord&)+00020
  061131E0    PPC  0678865C  nsMacEventHandler::HandleOSEvent(EventRecord&)+00070
  06113190    PPC  067897D8  nsMacEventHandler::HandleActivateEvent(EventRecord&
  06113140    PPC  067881EC  nsMacEventDispatchHandler::SetDeactivated(nsWindow*
  061130F0    PPC  06791C20  
 Closing log
also crashes w/branch bits on mac and winnt; also fails to save on linux branch

Comment 8

17 years ago
Egads, it's the bug! Hell does freeze over. The popup has an
onblur handler which closes the popup when the filepicker comes up. Hilarity

*** This bug has been marked as a duplicate of 68454 ***
Last Resolved: 17 years ago
Resolution: --- → DUPLICATE
woohoo! thx for the reminder, jrgm. :)


Comment 10

17 years ago
adding stack signature and keyword topcrash for talkback tracking.
Keywords: topcrash
Summary: crash when trying to save an image → M092, N610 crash when trying to save an image [@ nsVoidArray::RemoveElement]

Comment 11

17 years ago
You're barking up the wrong tree. This is an obscure scenario (window.close 
during a blur), it does not crash with that signature on windows, and the 
stack trace may just be a "victim" stack trace on Mac.
Keywords: topcrash
Summary: M092, N610 crash when trying to save an image [@ nsVoidArray::RemoveElement] → crash when trying to save an image

Comment 12

16 years ago
*** Bug 115542 has been marked as a duplicate of this bug. ***
Product: Core → Mozilla Application Suite


9 years ago
Component: XP Apps: GUI Features → UI Design
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