894995 - "Process type" no longer being reported by Socorro

Status: RESOLVED FIXED

(Socorro :: Webapp, task)

Description

[Steven Michaud [:smichaud] (Retired)]

This field can contain very valuable information -- for example the actual plugin name and version in crashes that happen in a plugin child process.

Socorro used to report this information.  For example see bug 852232 comment #0, which copies information available for bp-a906c7b4-1e5e-4def-95a3-f10be2130318 as of 2013-03-18.  But when you visit https://crash-stats.mozilla.com/report/index/a906c7b4-1e5e-4def-95a3-f10be2130318 now, you don't see this information.

As best I can tell, this information started being included in Socorro reports as of bug 711224.

Comment 1

[Steven Michaud [:smichaud] (Retired)]

Scoobidiver, Ted, do you know anything about this?

And there's another problem, which I haven't yet reported because I don't yet have enough information:

I remember that, when Firefox got terminated because of an OS-level assertion or uncaught Objective-C exception, Socorro reports contained information about, for example, what kind of assertion/exception had happened.  But I can't remember which field (in the Socorro report) contained this information.

Do I remember correctly, and this information also disappeared from recent Socorro reports?

Comment 2

[(not currently active) Ted Mielczarek]

This looks like a regression from the switchover to the new webapp.

The old PHP app is still online (for now), and you can compare its output here:
https://crash-stats-php.mozilla.org/report/index/a906c7b4-1e5e-4def-95a3-f10be2130318
(you'll have to click through the SSL cert error).

Comment 3

[Robert Kaiser]

Yes, this looks like a regression, and potentially another blocker for turning off PHP.

Comment 4

[Steven Michaud [:smichaud] (Retired)]

> I remember that, when Firefox got terminated because of an OS-level
> assertion or uncaught Objective-C exception, Socorro reports
> contained information about, for example, what kind of
> assertion/exception had happened.  But I can't remember which field
> (in the Socorro report) contained this information.

Do I remember right about this?

Comment 5

[[github robot]]

Commits pushed to master at https://github.com/mozilla/socorro-crashstats

https://github.com/mozilla/socorro-crashstats/commit/6a23814984334117f29d834c615fd716cca5a389
fixes bug 894995 - "Process type" no longer being reported by Socorro

https://github.com/mozilla/socorro-crashstats/commit/52c26404274bb687a0b3a5c3640fd454270f214e
Merge pull request #433 from peterbe/bug-894995-process-type-no-longer-being-reported-by-socorro

fixes bug 894995 - "Process type" no longer being reported by Socorro

Comment 6

[Steven Michaud [:smichaud] (Retired)]

See comment #4.

Comment 7

[Peter Bengtsson [:peterbe]]

An example http://crash-stats-dev.allizom.org/report/index/2b69c456-cb76-45a9-8845-354592130717

Comment 8

[Steven Michaud [:smichaud] (Retired)]

Never mind.

I found this:
https://hg.mozilla.org/mozilla-central/annotate/604c8518cc50/xpcom/base/nsObjCExceptions.h#l43

So we apparently still do append exception information to Breakpad/Socorro reports, to the App Notes field -- which *is* still displayed by the Socorro WebApp.

Comment 9

[Steven Michaud [:smichaud] (Retired)]

By the way, thanks very much for the quick fix!