897463 - [Dialer] Emergency call on airplane mode needs proper UX while waiting for network

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::Dialer, defect)

Description

[:gerard-majax]

After bug 894281 lands, we need proper user interface. Since the phone is in airplane mode, placing an emergency call will bring the network up automatically, but this can take some time.

Meanwhile, we want to notify the user that the call is in progress, rather than the current state where we display the dialer until the network is ready and we bring the oncall screen. From my testing on SFR SIM card, this can be quite long (5+secs at least) and thus confusing for the user, since he has no way to know the call is being placed and might think things are broken.

This should probably be leo+ since bug 894281 was leo+.

Comment 1

[Stephany Wilkes]

Needinfo? to Francis since this is Dialer, and it will be blocking a blocker. :)

Comment 2

[Alex Keybl [:akeybl]]

Without taking new UX, what's the closest that we can come to mitigating the impact of bug 894281.

PS This bug should have been filed immediately if bug 894281 wasn't going to fulfill the blocking request.

Comment 3

[Anthony Ricaud (:rik)]

Alex: We just realised when fixing bug 894281 that it was taking a long time. We couldn't have anticipated this.

Comment 4

[Alex Keybl [:akeybl]]

Please address the first part of comment 2 before removing the needinfo.

(In reply to Alex Keybl [:akeybl] from comment #2)
> Without taking new UX, what's the closest that we can come to mitigating the
> impact of bug 894281.

Comment 5

[Wayne Chang [:wchang]]

Triage - partner is checking carrier requirements to see if there are any specific requirements also and will update here.

Comment 6

[Anthony Ricaud (:rik)]

Attachment: IMG_0043.mp4

Alex: Sorry, I missed the other question. I think we should show the oncall screen as soon as we tap the dial button, while the radio is powering up.

The video is showing how bad this looks if you quit the dialer app.

Comment 7

[Francis Djabri [:djabber]]

Attachment: Dialer UX Spec 0.2.pdf

"Alex: Sorry, I missed the other question. I think we should show the oncall screen as soon as we tap the dial button, while the radio is powering up."

I agree with Anthony, the Call view should launch straightaway upon placing the call. I have updated the Dialer spec with this change - see p.14 of the attached spec.

Comment 8

[Wayne Chang [:wchang]]

Triage - still waiting to hear back from network on whether there is a requirement on this for certification.
Adding dpv here also.

Comment 9

[David Palomino [:dpalomino]]

Hi, 

Just received feedback from Brazil. Current behaviour is accepted for 1.1. 

Thks!
David

Comment 10

[Andrew Overholt [:overholt]]

(In reply to David Palomino [:dpv] from comment #9)
> Just received feedback from Brazil. Current behaviour is accepted for 1.1. 

Thanks, David.

Comment 11

[BMO Automation]

Firefox OS is not being worked on