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https://support.apple.com/kb/* articles do not load properly because of mixed content blocking

RESOLVED WORKSFORME

Status

()

RESOLVED WORKSFORME
5 years ago
11 months ago

People

(Reporter: tanvi, Unassigned)

Tracking

(Blocks: 1 bug)

Trunk
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [mcb-thirdparty-notified][mcb-chrome][mcb-ie], URL)

(Reporter)

Description

5 years ago
Mixed Content Blocking is a feature that prevents insecure elements on secure pages from loading. In Firefox 23, this feature will default to blocking "active" insecure content, which may break some web sites. 

More information on Firefox's Mixed Content Blocker is below: 
http://blog.mozilla.org/tanvi/2013/04/10/mixed-content-blocking-enabled-in-firefox-23/

The security feature is currently breaking the HTTPS version of articles on support.apple.com/kb/. 

Below is a list of the HTTP resources that were blocked on this specific article https://support.apple.com/kb/HT1848.  Note that this problem also exists on chrome and probably also exists on IE (though I haven't tested it).

Blocked loading mixed active content "http://images.apple.com/global/scripts/lib/prototype.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://images.apple.com/global/scripts/lib/scriptaculous.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://images.apple.com/support/scripts/ACSurvey.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACUtil.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ap_mobile.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://www.apple.com/support/scripts/new_country.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/css/ikb.css" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/css/article.css" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/prototype.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/scriptaculous.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/browserdetect.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/apple_core.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/KmLoader.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACRelated.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACRating.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACForm.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACHistory.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/videos.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACShare.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACTruncate.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/dedupefeatureqa.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/JiveUtil.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/labelwrap.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/screporting.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ac_retina.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/event_mixins.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/swap_view.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/view_master_tracker.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/article_gallery.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/css/announcement.css" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/includes/darwin/en_US/header.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/includes/darwin/en_US/footer.js" @ https://support.apple.com/kb/HT1848
Whiteboard: [mcb-thirdparty-notified][mcb-chrome][mcb-ie?] → [mcb-thirdparty-notified][mcb-chrome][mcb-ie]

Comment 1

11 months ago
Seems to be fixed now.
Status: NEW → RESOLVED
Last Resolved: 11 months ago
Resolution: --- → WORKSFORME
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