907458 - Dialer not displaying sent USSD request message

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::Dialer, defect)

Description

[Anshul]

There is a bug introduced by bug 884349 where the 
https://bugzilla.mozilla.org/attachment.cgi?id=767667&action=diff line 140 expects the status message for the scUssd. The SEND_USSD response from RIL doesn't have any status message so no generic "message successfully sent" is ever shown. In most cases it is fine as the unsol_on_ussd carries the actual data and should be shown right away but if there is a delay between send_ussd response and the unsol_on_ussd then the UI will keep on showing dialing.

Interestingly in bug 862279 customer is asking to remove this message altogether and I kind of agree. However still wanted to point out that the existing behavior has a bug with the side effect of fixing bug 862279.

Comment 1

[Preeti Raghunath(:Preeti)]

UX team,

Please weigh in and check if the messaging needs any updating.

Comment 2

[Stephany Wilkes]

Flagging Rob while Francis is out.

Comment 3

[Preeti Raghunath(:Preeti)]

Fernando,

Please comment if this bug is in scope for 1.2, given bug 862279 fix.

Comment 4

[Fernando Jiménez Moreno [:ferjm]]

(In reply to Preeti Raghunath(:Preeti) from comment #3)
> Fernando,
> 
> Please comment if this bug is in scope for 1.2, given bug 862279 fix.

It is not until it's koi+

FWIW, even if we must fix this, I don't think this must be a blocker. The user can get out of the "Sending..." screen and cancel the USSD session if there is a delay between send_ussd response and the unsol_on_ussd.

WRT bug 862279, that's an UX issue. In any case, IMHO we should keep providing feedback to the user about the sent messages. I'll let UX decide which is the best way to do provide this feedback.

Comment 5

[Jacqueline Savory [:jsavory] UX]

From a UX perspective, the confirmation screen seems unnecessary and should be removed. However, we do not have enough information about how USSD messaging is handled or whether there are any business requirements or best practices associated with it. 

Peter, do you have any information regarding USSD messaging that can help us make a recommendation?

Comment 6

[Peter Dolanjski [:pdol]]

NI'ing Wilfred for input.

Comment 7

[Wilfred Mathanaraj [:WDM]]

I minus this because it not really gating - this is something we will add to backlog and track for future change.

Comment 8

[BMO Automation]

Firefox OS is not being worked on